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Fault
"Fill water tank" ap-
pears in the display
even though the wa-
ter tank has been
filled.
Buttons are flashing.
"Plopping" sounds
can be heard when
cooking with steam.
The appliance hums
during operation and
after it is switched off.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
The interior lighting
does not work.
Maximum operating
time reached.
Error code made up
of letters and num-
bers appears on the
display, e.g. E0111.
The cooking result is
not satisfactory.
Cause and troubleshooting
Malfunction
Do not use deionised or filtered water.
▶
→ "Determining the water hardness before switching on the appliance for the first time",
Page 15
The sensor is defective.
Call
▶
→ "Customer Service", Page 42.
Condensation has formed behind the control panel.
No action required. As soon as the condensation has evaporated, the buttons no longer
flash.
Water vapour requires the cold/heat effect for frozen food.
No action required.
Functional test of the pump creates operating noise.
No action required.
The drying function is switched on.
To prevent condensation from forming when the appliance is in microwave-only mode, the
appliance automatically switches on an additional heating element when it is set to 600 W
or 800 W. The cooking result is not affected by this.
You can change the basic setting for the drying function during microwave operation.
▶
→ "Basic settings", Page 29
Observe the information on operating with microwave.
‒
→ "Microwave", Page 22
Basic setting has been changed.
Change the basic setting for the lighting.
▶
→ "Basic settings", Page 29
The LED light is defective.
Call
▶
→ "Customer Service", Page 42.
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
To continue operation, switch the appliance off and on again using
1.
the operation.
If you do not need to use the appliance, press
2.
Tip: To prevent the appliance from switching off when you do not want it to, set a cooking
time.
→ "Time-setting options", Page 18
The electronics have detected a fault.
Switch the appliance off and on again.
1.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
2.
message when calling.
→ "Customer Service", Page 42
Settings were unsuitable.
Adjustment values, e.g. temperature or cooking time, depend on the recipe, quantity and
food.
Next time, set lower or higher values.
▶
Tip: A lot of other information about the food preparation and corresponding adjustment
values can be found in the Home Connect app or on our website siemens-home.bsh-
group.com.
Troubleshooting en
. Reset and start
to switch it off.
41
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