Voice, Data, Video And Mobility Apps; Voice Features; Mobility Features - Grandstream Networks UCM6102 Buyer's Manual

Benefits of UCM6100
series IP PBX Appliance
• Multiple office peering
• Ability to use SIP trunks and
Analog (PSTN) trunks
•Video surveillance
integration
• Fast, easy installation and
remote management using
Web UI
• Auto-detection provisioning
• Advanced SIP security
protocols
• Fax inclusion
• Multiple locations on a
shared network
• Advanced call-routing
features built-in
UCM6100 Series – Voice, Data, Video
and Mobility Apps
Cost, ease of installation and maintenance, feature content and
custom application ability are key factors for determining whether or
not an IP PBX is a good organizational fit. This section describes the
features and functions of the Grandstream VoIP appliance. Specifi-
cally, it will convey what voice, data, video and mobility features are
built-in and how businesses can customize the system to help unify
communications for improved presence, company image and cus-
tomer support. For video demonstrations of the IP PBX application
features and functions, click here.
Voice
Secure, clear, and reliable
Conferencing
Comprehensive Codec Support
Endless Customizable

Voice features

Data
Phonebook files
CDR
Codec Transcoding
System Backup
Call Recording
Voicemail/fax to email
Voice Features
To help improve communications, productivity and customer service,
the UCM6100 series IP PBX includes a host of the most popular voice
features that can be customized by an organization for the most
impact. The UCM6100 series uniquely includes several features, for
no additional licensing fee, that are often considered optional with
other marketplace solutions. These 'add-on' features are highly
desired by businesses yet are cost-prohibitive for some SMBs. Auto
attendant and IVR are two popular ones. Auto attendant, for exam-
ple, offers a professional image for an SMB and helps them to appear
larger than they are to the outside world. With professional greetings
and the ability to route calls immediately to specific departments this
helps to aid call distribution and provide faster service.
The voice features of the UCM6100 series includes:
• Call Routing
• Auto Attendant
• IVR
Mobility
Softphone apps
Monitor your business
Connect Multiple Offices
Video
Face to face video calls
Video Surveillance Integration
SIP Video
Video Codec Support