Introduction; A Step In The Direction Of Unifying Communications - Grandstream Networks UCM6102 Buyer's Manual

VoIP Benefits
• Reduces operating costs
• Access to wide range of
advanced features and
applications
• Increases productivity
• Provides reliable communi-
cations with local and re-
mote workers and customers
• Improves business decision
making
• Offers infrastructure scal-
ability as business needs
change
• Provides a platform for
customizing and unifying
voice, video, data and
mobility features across
worldwide office locations
• Simplified maintenance and
administration
• Affords the opportunity to
deliver better service

Introduction

Information is the lifeblood of an organization. Effective communi-
cation by conveying information back and forth is critical for both
internal and external channels. An organization's business communi-
cations systems is a central component for delivering clear, concise
verbal and non-verbal messages among employees as well as prod-
uct and service information to partners and customers.
Communications technology has advanced greatly from decades
ago when most leading-edge voice solutions were proprietary and
targeted at larger enterprises that could afford them. Today, VoIP
business systems have allowed smaller businesses to gain access to
big business features and applications, and Grandstream is helping
to facilitate that effort. IP PBXs are built based on industry open SIP
standards to ensure network- and enterprise-side product and ser-
vice interoperability. Interoperability gives SMBs the confidence that
the solutions they customize for their business, and choose to invest
in, will work together.
For telecom/IT resellers and SMB 'do it yourselfers' who have decid-
ed to install an on-site business IP PBX with SIP Trunking, this buyer's
guide will share information on the features and applications avail-
able on Grandstream's UCM6100 series IP PBX appliance. An easy-
to-install, easy-to-manage, affordable VoIP system with no licensing
fees, the UCM6100 series IP PBX targets smaller businesses wanting
an entre' to unifying voice, data, video and mobility applications.
A Step in the Direction of Unifying
Communications
When on-premise IP-based PBXs were introduced, it opened up a
whole new marketplace for SMBs to gain access to sophisticated
features and applications once only in reach of large enterprises. In
contrast to its predecessors, IP PBXs today are designed to increase
efficiency by unifying communications of single and multi-location
businesses by offering:
• Greater degree of flexibility; ease of use
• Simple procurement; easier purchasing process
• No-hassle set-up, maintenance and administration
• Access to greater selection of features
• Ability to configure and customize features and applications
• System scalability as business grows/changes
• Financial affordability regardless of business size