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Policy Reference Guide
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PGP® Support Package for BlackBerry® smartphones version 4.1
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BlackBerry® Application Suite version 1.0
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BlackBerry® Device Software version 4.1
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BlackBerry® Enterprise Server version 4.0 SP2
Exceptions
The BlackBerry® Enterprise Server for Novell® GroupWise® does not support this rule.
Phone policy group
Outgoing Call Redirection IT policy rule
Description
This rule specifies the outgoing calls that you want a BlackBerry® device to forward.
Default value
The default value is a null value.
Usage
When you require a device to forward outgoing calls, a BlackBerry device user can place a call to one phone number and the
device forwards the call to another phone number automatically. For example, you can use this rule to forward a 411 call to your
organization's help desk or to forward a long-distance number to a toll-free number.
This rule applies to all outgoing calls that the user makes on the device, including calls to phone numbers in the device's contact
list or recent call history, phone numbers that the user calls using voice-activated dialing or Bluetooth® technology, or a phone
number that the user provides manually.
To forward outgoing calls on devices, you must configure the value of this rule using the
remap0<search_prefix>,<replace_prefix>,<min_count>,<max_count> format.
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<search_prefix> is the prefix in the phone number that the device must match or replace
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<replace_prefix> is the new prefix or the new phone number that the device must use
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<min_count> is the minimum number of digits that must follow the prefix for the match between the phone number and
the <search_prefix> to be valid
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<max_count> is the maximum number of digits that must follow the prefix for the match between the phone number and
the <search_prefix> to be valid
Valid characters for <search_prefix> and <replace_prefix> are numbers zero to nine (0 to 9), the asterisk (*), the number symbol
(#), and the plus sign (+), where the plus sign is the international code placeholder. The value of <min_count> cannot exceed
<max_count>.
Consider the following examples:
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To configure a device to add the number one and the area code to *7654321 so that the device can forward a call to (1)
(519) 765-4321, type remap0,*,1519,7,7.
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Phone policy group
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