Blackberry INTERNET SERVICE Overview
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Blackberry INTERNET SERVICE Overview

Blackberry INTERNET SERVICE Overview

Feature and technical overview
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BlackBerry Internet Service
Version: 3.0
Feature and Technical Overview

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Summary of Contents for Blackberry INTERNET SERVICE

  • Page 1 BlackBerry Internet Service Version: 3.0 Feature and Technical Overview...
  • Page 2 SWD-965146-0325125658-001...

  • Page 3: Table Of Contents

    Process flow: Sending an email message to an integrated email address for delivery to a BlackBerry device (polling).............. Process flow: Sending an email message to an integrated email address for delivery to a BlackBerry device (real-time delivery)........... Process flow: Sending an email message from a BlackBerry device using an integrated email address..................

  • Page 4: Blackberry Internet Service Overview

    Subscribers access the BlackBerry Internet Service using a browser on their BlackBerry device or using the email setup application on their BlackBerry device. If subscribers have a user name and password for their BlackBerry Internet Service account, they can log in using a browser on their computer.

  • Page 5: Blackberry Internet Service Architecture

    Feature and Technical Overview BlackBerry Internet Service architecture BlackBerry Internet Service architecture Architecture: BlackBerry Internet Service...
  • Page 6 Description engine The engine is a core component of the BlackBerry® Internet Service and polls subscriber email accounts at specific time intervals, retrieves new email messages, and sends them to the BlackBerry device or BlackBerry enabled device. The engine also manages email reconciliation with email addresses that subscribers have added to the BlackBerry Internet Service.
  • Page 7 BlackBerry device • set up and manage email message forwarding or wireless calendar synchronization if their administrator advises them to do so For more information, see the online help that is available in the BlackBerry Desktop Software.

  • Page 8: Blackberry Internet Service Features

    Feature Description simple setup In a few steps, subscribers can set up email with the BlackBerry® Internet Service using the email setup application, a browser on their BlackBerry device, or a browser on a computer. language support Subscribers can view the BlackBerry Internet Service web site or email setup application in the following languages: •...
  • Page 9 SSL). Instead subscribers only need to provide their email address and password. BlackBerry email address Subscribers can create a BlackBerry email address that they can use to send or receive email messages on their BlackBerry device. When subscribers send email messages using their BlackBerry email address, the BlackBerry Internet Service sends these email messages using real-time delivery.

  • Page 10: Email Messaging Features

    BlackBerry Subscribers can view all of their email messages in the main message list on their BlackBerry device device. If subscribers want to view only the email messages for a specific email address, they can open the message list for that email address.
  • Page 11 Subscribers can turn off email reconciliation for deleted email messages from their BlackBerry Internet Service account. The BlackBerry Internet Service marks email messages as read or unread and the sent items and deleted items folders are synchronized for Yahoo!, Windows Live Hotmail, AOL , and Google Mail (using IMAP or GIMAP) email addresses.
  • Page 12 BlackBerry device. Attachment viewing features To use the following attachment features, subscribers' BlackBerry® devices must be running BlackBerry® Device Software Version 3.8 or later. For RTF attachments, subscribers' BlackBerry devices must be running BlackBerry Device Software Version 4.2 or later.
  • Page 13 Feature and Technical Overview BlackBerry Internet Service features Feature bookmarks color support comments email links embedded .tif files only pictures embedded tables endnotes font size font style footnotes internal hyperlinks internal table of contents password phone links text box track changes...

  • Page 14: Contact Synchronization Features

    The BlackBerry® Internet Service converts vCard contact attachments to contacts on BlackBerry devices. If subscribers send the contact information to an email address that is not a BlackBerry email address, the BlackBerry Internet Service converts the contact information to a vCard contact attachment so that the information appears correctly in the recipient's email account.

  • Page 15: Security Features

    Feature Description protection for online transactions The BlackBerry® Internet Service uses SSL to increase the security of the connection to mobile shopping and mobile banking web sites for BlackBerry devices. email message encryption for integrated The BlackBerry Internet Service encrypts email messages that it sends and receives using SSL email accounts if the external messaging server (POP over SSL, IMAP over SSL, or Microsoft®...

  • Page 16: Blackberry Internet Service Requirements

    BlackBerry® Built-In™ software BlackBerry® Device Software version 3.8 devices with BlackBerry® Connect™ software BlackBerry Device Software version 2.0 or later Supported email accounts Subscribers can add the following types of email accounts to the BlackBerry® Internet Service: • POP3/ISP • IMAP4 •...

  • Page 17: Attachment Requirements

    Attachment requirements Supported attachments Subscribers can open email messages that contain supported attachments on their BlackBerry® device. Subscribers can open the table of contents for an attachment, or they can open the complete attachment. Attachments cannot exceed 8 MB (6 MB for the attachment and 2 MB for the message header and file encoding).

  • Page 18: Supported Blackberry Devices

    Feature and Technical Overview BlackBerry Internet Service requirements Action Requirements • save picture attachments to the media folder on the BlackBerry® device BlackBerry Device Software version 3.8 or later • view footnotes BlackBerry Device Software version 3.8 or later •...

  • Page 19: Subscriber Computer Requirements

    BlackBerry Device Software Version 4.2 or later branded icons for hosted domains BlackBerry Device Software Version 4.2 Service Pack 1 or later setup wizard for BlackBerry® Internet Service accounts BlackBerry Device Software Version 4.2 Service Pack 2 or later contact synchronization BlackBerry Device Software Version 5.0 or later...

  • Page 20: Process Flows

    An email message arrives in the subscriber's personal or work email account that the subscriber has configured to forward email messages to the BlackBerry® email address. 2. Email message filters that the subscriber created in the work or personal email account forward the email message to the BlackBerry email address.

  • Page 21: Process Flow: Sending An Email Message To An Integrated Email Address For Delivery To A Blackberry Device (Polling)

    A contact sends an email message to the subscriber's integrated email account over the Internet. 2. The BlackBerry® Internet Service polls the integrated email account approximately every 15 minutes to check for new email messages. 3. The BlackBerry Internet Service retrieves the new email message.

  • Page 22: Process Flow: Deleting An Email Message From A Blackberry Device Using An Integrated Email Address

    Feature and Technical Overview Process flows A subscriber uses a BlackBerry® device to send an email message from an email address that the subscriber added to the BlackBerry® Internet Service. 2. The BlackBerry device sends the email message to the BlackBerry Internet Service over the wireless network.

  • Page 23: Glossary

    BlackBerry® Mail is designed to provide subscribers with push delivery of email messages and convenient mobile access to Internet content for their BlackBerry devices. Subscribers create a BlackBerry email address that they use to send and receive email messages on their BlackBerry devices.
  • Page 24 Real-time delivery refers to the process whereby the messaging and collaboration server receives and delivers items, such as messages or organizer data items, nearly simultaneously. Rich Text Format service books Service books determine which services are available on BlackBerry devices or BlackBerry enabled devices. SMTP Simple Network Management Protocol SOAP...
  • Page 25 Feature and Technical Overview Glossary Wireless Application Protocol wireless service provider A wireless service provider is an organization, such as a telephone company, that owns or operates one or more telecommunications facilities and provides services to the public for a fee. Wireless Markup Language...

  • Page 26: Legal Notice

    The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256.
  • Page 27 Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights.
  • Page 28 Feature and Technical Overview Legal notice Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada...

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Internet service 3.0

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