Blackberry Messenger User Manual
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Blackberry Messenger User Manual

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BlackBerry Messenger
Version: 5.0.1
User Guide

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Summary of Contents for Blackberry Messenger

  • Page 1 BlackBerry Messenger Version: 5.0.1 User Guide...
  • Page 2 SWD-903196-0511102354-001...

  • Page 3: Table Of Contents

    Change your display picture or display name......................................About sounds for BlackBerry Messenger........................................ Change the display options for your contact list....................................Receive text messages from your BlackBerry Messenger contacts in BlackBerry Messenger......................View activity updates..............................................Change the options for activity updates.........................................
  • Page 4 Register an email address with BlackBerry Messenger..................................Remove a registered email address from BlackBerry Messenger................................ Restore your BlackBerry Messenger contact list over the wireless network............................Create a backup file of your BlackBerry Messenger contact list................................Restore your BlackBerry Messenger contact list using a backup file..............................

  • Page 5: Basics

    You do not need to sign in to or out of BlackBerry Messenger. As long as you are connected to a wireless network, BlackBerry Messenger can keep you connected to your BlackBerry Messenger contacts. You might be able to back up and restore your BlackBerry Messenger contacts, profile, and group membership using BlackBerry Messenger or using BlackBerry®...
  • Page 6 You can now perform the following actions: • Change how messages appear in chats. • Send files up to 6 MB in size to a contact whose device also has BlackBerry Messenger 5.0. • View larger versions of pictures that you receive. •...

  • Page 7: Requirements

    Depending on the sound profile that is set in the sounds application on your device, you might not receive the audible notification that you have set for BlackBerry Messenger. Depending on the options that are set in a group, you might not receive audible notification of group activities.

  • Page 8: Receive Text Messages From Your Blackberry Messenger Contacts In Blackberry Messenger

    Receive text messages from your BlackBerry Messenger contacts in BlackBerry Messenger To perform this task, your BlackBerry® device must be running BlackBerry® Device Software 5.0 or later, and you must have linked a BlackBerry® Messenger contact with a contact who has a phone number in the Contacts application.

  • Page 9: Search Your Blackberry Messenger Contact List

    Depending on your version of BlackBerry® Messenger or your organization, this feature might not be supported. You can download the latest version of BlackBerry Messenger manually from the BlackBerry App World™ storefront. For more information about the BlackBerry App World storefront, on a computer visit www.blackberry.com/appworld.

  • Page 10: Troubleshooting

    BlackBerry® Device Software without backing up and restoring your device data. If you saved a backup file of your contact list to your device, on a media card, or to your computer using the BlackBerry® Desktop Manager, you can restore your contact list using that backup file. Depending on your organization, if you previously associated an email address with a device on which the latest version of BlackBerry Messenger was installed, you might be able to restore your contact list over the wireless network.

  • Page 11: Shortcuts

    To move to another category, press the Space key. • To mark a picture in a group as a favorite, press the F key. Shortcuts that you use in other BlackBerry® device applications, such as in the messages application, might also be available in BlackBerry® Messenger.

  • Page 12: Availability

    Availability Availability Change your status On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon. 2. On the contact list screen, press the Menu key. 3. Click View My Profile. 4. Click the Status field.

  • Page 13: Receive Notification When A Contact Becomes Available

    To perform this task, your BlackBerry® device must be running BlackBerry® Device Software version 4.6 or later. When you play a media file such as a song, video, or voice note on your device, BlackBerry® Messenger can display the file name or the file information to your contacts.

  • Page 14: Contacts

    Display your profile barcode on your device, 13 Add a contact by typing an email address or PIN When you add a contact by typing an email address or PIN, the person must accept your invitation before the person is added to your BlackBerry® Messenger contact list.
  • Page 15 To perform this task, your BlackBerry® device must be running BlackBerry® Device Software 5.0 or later. If you add a person who uses text messaging as a contact to BlackBerry® Messenger, you receive text messages from the person and you can send text messages to the person in BlackBerry Messenger.
  • Page 16 When you link a contact with a contact in the Contacts application, you might be able to perform additional tasks using BlackBerry® Messenger. For example, during a chat, you might be able to quickly call or send an email message to the contact from the menu.

  • Page 17: Contact Categories

    User Guide Contacts 5. Change the Use BlackBerry Contacts Image field to Yes. If you do not see this option, the contact picture is already showing in BlackBerry Messenger. 6. Press the Menu key. 7. Click Save. To view the current display picture that the contact has set, change the Use BlackBerry Contacts Image field to No.

  • Page 18: Contact Options

    Contact options Add a contact to the Home screen of your device When you add a shortcut icon for a contact to the Home screen of your BlackBerry® device, you can chat with the contact without first opening BlackBerry® Messenger.

  • Page 19: Troubleshooting

    To stop asking a security question, clear the Display Security Question on Invitations check box. Overwrite contact pictures with display pictures To perform this task, you must have linked at least one BlackBerry® Messenger contact with the contacts application. Depending on your wireless service provider or organization, this feature might not be supported.
  • Page 20 If a contact that you tried to add remains in the Pending category, the person might not have received your invitation. Some possible causes are that the person's BlackBerry® device is turned off or the person might not have yet responded to your invitation. Depending on your organization, you might not be able to add a person who is not in your organization.

  • Page 21: Chats

    Send a file to a contact If your BlackBerry® device is running BlackBerry® Device Software 5.0 or later, you might be able to send files that are stored on your organization's network. For more information about accessing a file from your organization's network, on the menu in the files application, click Help.
  • Page 22 2. Click Ping Contact. Send your GPS location to a contact from BlackBerry Messenger If your BlackBerry® device does not have an internal GPS receiver, you must have paired your device with a Bluetooth® enabled GPS receiver to perform this task.

  • Page 23: Chat History

    In BlackBerry® Messenger, during a chat, press the Menu key. 2. Click Clear Chat. End a chat On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon. 2. On the contact list screen, highlight a chat. 3. Press the Menu key.
  • Page 24 7. In the search results, click a chat history. Delete the chat history You can delete the chat history that you have saved on your BlackBerry® device memory or on a media card. On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

  • Page 25: Chat Options

    5. Press the Menu key. 6. Click Save. If you added a contact that uses text messaging to BlackBerry® Messenger, you might need to change your text messaging options to view names in chats. Change how messages appear in chats On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

  • Page 26: Troubleshooting

    • Try sending a smaller picture. Depending on your BlackBerry® Device Software, you might be prompted to resize the picture. To check the size of the picture that you want to send, in the camera application, highlight the picture. Press the Menu key. Click Properties.
  • Page 27 • If the contact is using a previous version of BlackBerry® Messenger, if the contact's device does not have a internal GPS receiver, or if the contact has not paired his or her device with a Bluetooth® enabled GPS receiver, some features might not be available for you to use for...

  • Page 28: Blackberry Groups

    A group can contain up to 30 members and can include members who are not part of your BlackBerry Messenger contacts. The groups that you belong to are listed on the contact list screen of BlackBerry Messenger. You can also add a shortcut icon for the group to the Home screen of your BlackBerry device so that you can quickly access the group.
  • Page 29 5. Click an option. Add a group to the Home screen of your device When you add a shortcut icon for a group to the Home screen of your BlackBerry® device, you can access the group quickly without first opening BlackBerry® Messenger.

  • Page 30: Members

    Members Invite a BlackBerry Messenger contact to join a group When you invite a BlackBerry® Messenger contact to join a group, the contact must accept your invitation before the contact is added to the group. Depending on the permissions that an administrator of the group has set, you might need to be an administrator of the group to perform this task.
  • Page 31 When you invite a member to become a contact, the member must accept your invitation before the person is added to your BlackBerry® Messenger contact list. After you invite a member from a group to become a BlackBerry Messenger contact, you can start a private chat by clicking the member.

  • Page 32: Group Chats

    7. Click Remove. Leave a group After you leave a group, the group no longer appears on the contact list screen in BlackBerry® Messenger, and you no longer receive activity updates for the group. On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

  • Page 33: Pictures

    About pictures You can share pictures with all of the members in a group. You can share pictures that are stored on your BlackBerry® device, or if your device has a camera, you can take a picture. You can mark pictures as favorites, comment on pictures, and add voice notes to pictures.
  • Page 34 Mark a picture as a favorite When you mark a picture as a favorite, you continue to see the picture in the group on your BlackBerry® device even after 28 days. Other members might not see the picture after 28 days. Depending on the group options that you have set for pictures, other members of the group might be notified when you mark a picture as a favorite.

  • Page 35: Lists

    6. Click Send. Delete a picture from a group After you delete a picture from a group, you can no longer see it in the group on your BlackBerry® device. Other members might continue to see the picture. In a group, click Pictures.
  • Page 36 Make high priority field. 6. Click Save. Sort a list You can sort a list on your BlackBerry® device using different criteria. In a group, click Lists. 2. Click a list.

  • Page 37: Group Calendar

    You can create appointments and share them with all of the members in a group. Members can add, change, or delete appointments from within the group. Appointments that are created in a group also appear in the calendar application on your BlackBerry® device.
  • Page 38 Appointments that you create and share with a group appear in every member's calendar. On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon. 2. On the contact list screen, in the BlackBerry Groups category, click a group.

  • Page 39: Group Administration

    The password must be at least four characters in length. A member can type the group password that you set for the group to become an administrator. On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon. 2. On the contact list screen, in the BlackBerry Groups category, click a group.

  • Page 40: Delete A Group

    To perform this task, you must be an administrator of the group. A group can have multiple administrators. On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon. 2. On the contact list screen, in the BlackBerry Groups category, click a group.

  • Page 41: Troubleshooting

    • On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon. On the contact list screen, in the BlackBerry Groups category, click a group. Press the Menu key. Click View Group Details. Verify that the Turn Off All Notifications For This Group field is set to No.

  • Page 42: Contact List Backup

    BlackBerry Messenger server that is operated by or on behalf of Research In Motion or its affiliates. If you delete all of your device data or if your device is lost or stolen, you can restore your BlackBerry Messenger contact list over the wireless network.

  • Page 43: Remove A Registered Email Address From Blackberry Messenger

    After you remove a registered email address from BlackBerry® Messenger, you can no longer restore your contact list over the wireless network using that email address. If you remove all of the email addresses that are registered from BlackBerry Messenger, your contact list will not be backed up automatically until you register an email address with BlackBerry Messenger again.

  • Page 44: Create A Backup File Of Your Blackberry Messenger Contact List

    9. Click Save. Restore your BlackBerry Messenger contact list using a backup file To perform this task, you must have created a backup file of your BlackBerry® Messenger contact list and saved it to your device or to an inserted media card.

  • Page 45: Troubleshooting

    • Verify that the email address that you are trying to register with BlackBerry Messenger has an icon on the Home screen or in a folder on your device or that you are receiving email messages from that email account on your device. If you have not yet associated an email address with your device, click the Toolkit icon or the Setup Wizard icon.

  • Page 46: Glossary

    User Guide Glossary Glossary Global Positioning System personal identification number...

  • Page 47: Provide Feedback

    User Guide Provide feedback Provide feedback To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.

  • Page 48: It Policy Rules

    User Guide IT policy rules IT policy rules BlackBerry® Enterprise Server administrators can use IT policy rules to prevent users from accessing certain applications and features. For more information about IT policy rules, visit http://docs.blackberry.com/en/ to read the BlackBerry Enterprise Server Policy Reference...

  • Page 49: Legal Notice

    Legal notice ©2010 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.
  • Page 50 Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights.

This manual is also suitable for:

Messenger 5.0.1

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