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GE UltraCamTM HQ98073 User Manual page 25

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Make sure your USB port is functioning properly. You may
need to install updates, service packs, or patches for your
operating system from Microsoft's® website,
www.microsoft.com. Go to "Windows Update" under
Resources.
Close and reopen the application.
7. Uninstall the UltraCam™ driver
Close all open applications.
Go to the Start Menu → (Settings in some operating systems)
→ Control Panel → Add/Remove Programs
Select "GE UltraCam"
Select "Remove", then "OK" to uninstall the driver.
Select "Yes, I want to restart my computer", then "Finish".
Your computer will now reboot.
8. "Can't detect camera", "Can't find VFW driver", or "Can't find
camera driver" errors
Close all open applications.
Unplug the UltraCam™ from your computer.
Uninstall the UltraCam™ software according to the directions
above, and then reboot your computer.
Re-install the UltraCam™ driver according to the installation
directions, and then reboot your computer.
Plug in your UltraCam™.
9. Problems with NetMeeting
Visit
10. Problems with PhotoImpression™ or VideoImpression™
Visit
11. Problems with MSN™ Messenger
Visit
http://www.microsoft.com/windows/netmeeting/
http://www.arcsoft.com
http://messenger.msn.com
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