Attaching An External Antenna; Contacting Sprint Customer Service - Sierra Wireless Sprint User Manual

Sprint mobile broadband usb modem
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Attaching an External Antenna

You can improve the signal strength by attaching an external antenna with an SMK
connector (sold separately). The recommended antenna is the 5-band blade antenna with
SMK connector, available from
1.
If the USB modem is connected to your computer, remove it.
2.
Gently flip open the unlabelled tab on the side of the USB modem.
3.
Hold the antenna cable by the connector (end) part, and carefully insert the connector
part of the cable into the corresponding connector on the USB modem.
4.
Reinsert the USB modem into your computer.

Contacting Sprint Customer Service

You can reach Sprint Customer Service by:
Logging on to your account at
Calling us toll-free at
Writing to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.
www.sierrawireless.com
www.sprint.com
(personal use) or
1-800-SPRINT1
.
.
1-800-927-2199
Section 2B. Using Your USB Modem
(business use).
15

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