Sierra Wireless Sprint AirCard 580 User Manual
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Sierra Wireless Sprint AirCard 580 User Manual

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User's Guide
Sprint PCS Connection Card™
®
by Sierra Wireless (AirCard
580)

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Summary of Contents for Sierra Wireless Sprint AirCard 580

  • Page 1 User’s Guide Sprint PCS Connection Card™ ® by Sierra Wireless (AirCard 580)

  • Page 2: Table Of Contents

    Table of Contents Welcome to Sprint® ............i Introduction to This User’s Guide .
  • Page 3 Section 3: Using the Sprint PCS Connection Card .......29 3A. Your Sprint PCS Connection Card: The Basics ......31 Sprint PCS Connection Manager .
  • Page 4 Accessing Links ............46 Uninstalling the Sprint PCS Connection Manager Software .
  • Page 5 Unable To Prepare Data Services ......... . . 76 Sprint PCS Connection Manager Stopped Working After Upgrading Windows .

  • Page 7: Welcome To Sprint

    ® Welcome to Sprint We are committed to bringing you the best wireless technology available, and we built our network right from the start, so no matter where you are on the Nationwide Sprint PCS Network, all your services will work the same. When it comes to mobile connectivity, the Sprint PCS Connection Card offers more freedom than ever before.

  • Page 8: Introduction To This User's Guide

    Introduction to This User’s Guide This User’s Guide introduces you to Sprint PCS Service and all the features of your new wireless Sprint PCS Connection Card. It’s divided into six sections: Section 1: Sprint PCS Connection Card Basics Section 2: Installing the Sprint PCS Connection Card Section 3: Using the Sprint PCS Connection Card Section 4: Technical Specifications and Regulatory Information Section 5: Safety Information and Terms &...

  • Page 9: Section 1: Sprint Pcs Connection Card Basics

    Section 1 Sprint PCS Connection Card Basics...

  • Page 11: Introducing The Sprint Pcs Connection Card

    S e c t i o n 1 A Introducing the Sprint PCS Connection Card In This Section Your Sprint PCS Connection Card CDMA Networks Package Contents About This Guide This section introduces the basic features and functions of your Sprint PCS Connection Card, what is included with your card, and how to use this guide to get you started.

  • Page 12: Your Sprint Pcs Connection Card

    Your Sprint PCS Connection Card The Sierra Wireless AirCard 580 wireless WAN modem is a dual-band wireless PC Card for cellular and North American PCS networks. It enhances the functionality of your mobile computing devices by adding wireless data and 2-way messaging.

  • Page 13: Package Contents

    71. Package Contents Your Sprint PCS Connection Card package contains the following components: Sprint PCS Connection Card by Sierra Wireless (Model AirCard 580) Getting Started guide Installation CD containing the Sprint PCS Connection Manager software and this document...

  • Page 14: About This Guide

    About This Guide This user's guide is designed to provide you with all the information you need to install and use your Sprint PCS Connection Card by Sierra Wireless (AirCard 580). Note: The comprehensive Getting Started guide that comes with the Sprint PCS Connection Card should be sufficient for most installations.

  • Page 15: Getting Started With Your Sprint Pcs Connection Card

    S e c ti o n 1 B Getting Started With Your Sprint PCS Connection Card In This Section Getting Started System Requirements The Sprint PCS Connection Card Software Care and Maintenance This section describes the basics of getting started with your Sprint PCS Connection Card, and how to look after your Sprint PCS Connection Card.

  • Page 16: Getting Started

    Getting Started CAUTION: Do not insert the Sprint PCS Connection Card into the PC Card slot until you have installed and run Sprint PCS Connection Manager software, and the software displays “Insert Your Card”. Before you begin using your AirCard 580 Sprint PCS Connection Card, you must: 1.

  • Page 17: High Encryption Requirements

    To install and run the Sprint PCS Connection Card and accompanying Sprint PCS Connection Manager software, you require the system resources shown in the following table. Card slots One Type II PCMCIA (PC Card) slot Communications ports 1 available Disk drive CD-ROM I/O resources 1 IRQ, 40 bytes I/O space...

  • Page 18: The Sprint Pcs Connection Card Software

    If you are running Windows 2000 with Netscape Communicator Ensure your version of Netscape Communicator is 4.7 or higher. To verify that your version supports 128-bit encryption: 1. In Navigator, select Help > About Navigator. – or – In Netscape Communicator, select Help > About Communicator. 2.

  • Page 19: Care And Maintenance

    Care and Maintenance As with any electronic device, the Sprint PCS Connection Card must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the card: Do not apply adhesive labels to the card, as they may cause the card to become jammed inside the card slot.

  • Page 21: Section 2: Installing The Sprint Pcs Connection Card

    Section 2 Installing the Sprint PCS Connection Card...

  • Page 23: Installing The Software

    S e c t i o n 2 A Installing the Software In This Section Getting Started This section explains how to install your Sprint PCS Connection Manager software. The process may vary, depending on the operating system that you are running. Section 2A: Installing the Software...

  • Page 24: Getting Started

    Getting Started NOTE: For comprehensive instructions on installing the Sprint PCS Connection Manager software and activating the card, see the Getting Started guide. Before you can use your Sprint PCS Connection Card, you must first install the card's software and configure the card for your computer. The installation process consists of: Software installation - Installing the Sprint PCS Connection Manager software on your computer (described in this section).
  • Page 25 2. Use the Next and Back buttons to navigate through the wizard noting the following: You must select I accept the terms in the license agreement to indicate your acceptance of the terms of the license agreement to proceed with the installation.

  • Page 27: Inserting And Removing The Sprint Pcs Connection Card

    S e c ti o n 2 B Inserting and Removing the Sprint PCS Connection Card In This Section Inserting the Sprint PCS Connection Card Removing the Sprint PCS Connection Card This section describes how to properly insert and remove the Sprint PCS Connection Card from your PC.

  • Page 28: Inserting The Sprint Pcs Connection Card

    Inserting the Sprint PCS Connection Card To insert the Sprint PCS Connection Card into a notebook: 1. With the picture label facing up, insert the network card into the PC Card slot. 2. Raise the antenna so that it is fully extended and pointed up at a 90 °...

  • Page 29: Removing The Sprint Pcs Connection Card

    Removing the Sprint PCS Connection Card NOTE: Do not pull the Sprint PCS Connection Card out by the antenna. To remove the Sprint PCS Connection Card: 1. Exit Sprint PCS Connection Manager if it is open. 2. Click the PC Card icon in the system tray to display the option to stop the card. 3.

  • Page 31: Setting Up Service

    S e c t i o n 2 C Setting Up Service In This Section Activating and Using Sprint PCS Service Preactivated Card Non-preactivated Card: Activation Wizard Data Provisioning (IOTA) This section walks you through setting up service for your Sprint PCS Connection Card, after you have installed the Sprint PCS Connection Manager software (page 16) and inserted the Sprint PCS Connection Card.

  • Page 32: Activating And Using Sprint Pcs Service

    Activating and Using Sprint PCS Service Before using your Sprint PCS Connection Card, you must have a Sprint PCS wireless network account set up. The process of setting up an account is called activation. When the Sprint PCS Connection Card is inserted and Sprint PCS Connection Manager is started, it will detect if the card has been configured with an account (“preactivated”).
  • Page 33 Before you call Sprint, have these things ready: Your Sprint PCS Connection Card Your Social Security number or Tax ID number Your billing address Your driver’s license number The city and state where the device will be primarily used A pen and paper to write down your account information. Your package includes a printed Getting Started guide, where you can record this information.

  • Page 34: Data Provisioning (Iota)

    4. Enter the phone number (no spaces or hyphens) and, if not the same value as the phone number, the MSID value given by the account representative, then click Next. A confirmation window will be displayed. 5. Confirm with the service representative that the information is correct. If it is, click Yes.

  • Page 35: Getting Help

    S e c t i o n 2 D Getting Help In This Section Visit Our Web Site Contact Sprint Customer Service Troubleshooting This section describes where you can find more information on Sprint PCS Services, options, and troubleshooting problems you have encountered. Section 2D: Getting Help...

  • Page 36: Visit Our Web Site

    For help with other problems: See “Troubleshooting Tips” on page 73. Consult the Sierra Wireless web site at www.sierrawireless.com, where you will find an extensive knowledge base that can be searched to address most problems, and the Installation Troubleshooting wizard (in the Support &...

  • Page 37: Section 3: Using The Sprint Pcs Connection Card

    Section 3 Using the Sprint PCS Connection Card...

  • Page 39: Your Sprint Pcs Connection Card: The Basics

    S e c t i o n 3 A Your Sprint PCS Connection Card: The Basics In This Section Sprint PCS Connection Manager Starting Sprint PCS Connection Manager Start Sprint PCS Connection Manager Automatically Sprint PCS Connection Manager Window Connection States System Tray Connection States Determining the Type of Coverage Controlling the Sprint PCS Connection Manager Window...

  • Page 40: Sprint Pcs Connection Manager

    Sprint PCS Connection Manager Sprint PCS Connection Manager is the application that allows you to manage and monitor the high-speed Sprint PCS Vision (1X and 1xEV-DO) connection to the Sprint PCS Vision network. You use Sprint PCS Connection Manager to: Determine your signal strength and other network connection parameters (page 33) Initiate data calls (page 41) View call statistics (page 62) and messages (page 35)

  • Page 41: Start Sprint Pcs Connection Manager Automatically

    Start Sprint PCS Connection Manager Automatically To set Sprint PCS Connection Manager to start automatically (when Windows starts): From the General option of the Settings window (page 55), select Launch when Windows starts. Note: Changes to this setting apply only after you restart Windows. Tip: You can also set the Sprint PCS Vision connection to launch automatically whenever available (see “GO automatically when ready”...
  • Page 42 Sprint PCS Connection Manager may display, depending on the connection state, some of the following icons: CDMA network signal strength, indicated by the number of bars. The ToolTip indicates the type of coverage you have (for example, 1X or 1xEV-DO), and the signal strength, in dBm. 1xEV-DO transmit/receive icon: a data connection is active.

  • Page 43: Connection States

    — Exits Sprint PCS Connection Manager. GO — Starts the Sprint PCS Vision connection (page 41). Stop — Ends the connection. (Visible when a connection is established.) Connection States Sprint PCS Connection Manager can display various connection/interaction states, including: Insert Your Card Initializing Updating User Profile…...

  • Page 44: Initializing

    Initializing Sprint PCS Connection Manager is attempting to establish communication with the Sprint PCS Connection Card. Searching for service... Sprint PCS Connection Manager is determining whether 1X/1xEV-DO service is available. Disconnected Sprint PCS Connection Manager is ready to make a connection to the network. The GO button is available, and the signal strength icon and, if Sprint PCS Connection Manager is expanded, the lock icon (...

  • Page 45: Connected

    Connected The connection is established. In addition to the signal strength icon , the transmit/receive icon ( for 1xEV-DO; for 1X) is also displayed. If image optimization/compression is in use, is also displayed (page 59). If you expand Sprint PCS Connection Manager ( ), the amount of data transferred is shown.

  • Page 46: System Tray Connection States

    System Tray Connection States Sprint PCS Connection Manager has an associated icon that appears in the system tray. The icon reflects the connection state. Sprint PCS Connection Manager is not ready to connect to the network. Disconnected — Sprint PCS Connection Manager is ready to make a connection to the network (page 36), or Connecting —...

  • Page 47: Controlling The Sprint Pcs Connection Manager Window

    Controlling the Sprint PCS Connection Manager Window Expanding Sprint PCS Connection Manager Sprint PCS Connection Manager has two views: expanded, and non-expanded. Non-expanded view: To expand Sprint PCS Connection Manager, click . Sprint PCS Connection Manager now also displays the amount of data transferred during the current connection, and (only when Disconnected) the lock state of the card (locked unlocked To change back to non-expanded view, click...

  • Page 48: Minimizing Sprint Pcs Connection Manager

    Minimizing Sprint PCS Connection Manager To save space on your screen for other programs, you can minimize the Sprint PCS Connection Manager: Click (in the upper right corner of Sprint PCS Connection Manager). – or – Click the Sprint PCS Connection Manager icon in the system tray.

  • Page 49: Launching A Sprint Pcs Vision Connection

    Launching a Sprint PCS Vision Connection To launch a Sprint PCS Vision connection: In Sprint PCS Connection Manager, click GO. (If GO is unavailable, see “GO Button Is Unavailable” on page 75.) When the connection is successfully established, the Sprint PCS Network welcome screen appears (unless you have turned off the display of the welcome screens;...

  • Page 50: Viewing The Amount Of Data Transferred

    Viewing the Amount of Data Transferred Note: Even though the number of bytes sent/received is displayed while the connection is running, this is not necessarily the actual amount of data being transmitted across the network. Do not use this information to estimate billing.

  • Page 51: Online Help

    Online Help Sprint PCS Connection Manager includes extensive online help to provide operating hints and step by step instructions for getting the most from your Sprint PCS Connection Card. You can access online help in several ways: Press <F1> in any window. From the Sprint PCS Connection Manager window, select MENU >...

  • Page 52: Warning Regarding The Lock Code

    Configurations that use the Activation Wizard set the initial lock code to the last four digits of your account phone number whenever a new phone number is activated. After activation, you can change the lock code (page 46) from the initial value to any four-digit code you choose.

  • Page 53: Lock Upon Startup Of Sprint Pcs Connection Manager

    Lock Upon Startup of Sprint PCS Connection Manager To set the Sprint PCS Connection Card to lock as soon as Sprint PCS Connection Manager starts up: 1. End any active connection. (You can lock the card only when Disconnected - page 36.) 2.

  • Page 54: Change The Lock Code

    Change the Lock Code Warning: If you forget the lock code, you will not be able to use the card until you receive assistance from Sprint. To change the lock code: 1. In the Sprint PCS Vision settings window, click User Lock Change. The Change User Lock Code window is displayed: 2.

  • Page 55: Uninstalling The Sprint Pcs Connection Manager Software

    Uninstalling the Sprint PCS Connection Manager Software To remove the Sprint PCS Connection Manager software from your computer, use the Add/Remove Programs Utility built-in to your Windows Operating System. 1. Exit Sprint PCS Connection Manager (page 40). 2. Eject the Sprint PCS Connection Card. (See “Removing the Sprint PCS Connection Card”...

  • Page 57: Menu Options

    S e c ti o n 3 B Menu Options In This Section Sprint PCS Connection Manager Menu System Tray Menu This chapter describes each menu option you may encounter while using your Sprint PCS Connection Card and the Sprint PCS Connection Manager software. Section 3B: Menu Options...

  • Page 58: Sprint Pcs Connection Manager Menu

    Sprint PCS Connection Manager Menu Clicking Menu or the button, located in the upper left corner of Sprint PCS Connection Manager, displays the Sprint PCS Connection Manager menu. Note: Depending on your configuration and settings, not all menu options as described here might be shown or enabled.
  • Page 59 Change the settings for Sprint PCS Connection Manager. Contains submenu items: General: See “General Settings” on page 55. Sprint PCS Vision - Sierra Wireless: See “Sprint PCS Vision Settings” on page 57. Optimization: See “Optimization Settings” on page 59. Exit Exits Sprint PCS Connection Manager.

  • Page 60: System Tray Menu

    System Tray Menu When you right-click the system tray icon , a shortcut menu is displayed: The following table describes the menu options: Menu Item Description Open/Close Minimizes Sprint PCS Connection Manager (Close), or restores Sprint PCS (Open) if Sprint PCS Connection Manager is minimized. Connection Manager Help...

  • Page 61: Changing The Settings Of Sprint Pcs Connection Manager

    S e c t i o n 3 C Changing the Settings of Sprint PCS Connection Manager In This Section Settings Window General Settings Sprint PCS Vision Settings Optimization Settings This chapter describes the windows from which you can change the settings for Sprint PCS Connection Manager.

  • Page 62: Settings Window

    3. From the drop-down list, select one of the following categories of settings: General (general behavior of Sprint PCS Connection Manager) Sprint PCS Vision - Sierra Wireless (behavior of your Sprint PCS Vision connection) Optimization (bandwidth optimization level used by your Sprint PCS Vision connection) 4.

  • Page 63: General Settings

    General Settings From the General option of the Settings window, you can specify settings that affect the general behavior of Sprint PCS Connection Manager. Section 3C: Changing the Settings of Sprint PCS Connection Manager...
  • Page 64 The following table describes the options: Menu Item Description Play sound Play a clicking sound whenever an action is made in Sprint PCS effects Connection Manager. Always on Keep Sprint PCS Connection Manager visible on your screen regardless of what applications are open. Start in Have Sprint PCS Connection Manager start (minimized) in the system tray...

  • Page 65: Sprint Pcs Vision Settings

    Sprint PCS Vision Settings From the Sprint PCS Vision option of the Settings window, you can change the behavior of your Sprint PCS Vision connection. Section 3C: Changing the Settings of Sprint PCS Connection Manager...
  • Page 66 The following table describes the options: Menu Item Description Always show Display a welcome screen upon a successful connection to the Welcome Sprint PCS Vision network. screens Automatically connect to the Sprint PCS Network after automatically Sprint PCS Connection Manager launches. when ready Tip: You can also set Sprint PCS Connection Manager to start automatically (see “Launch when Windows starts”...

  • Page 67: Optimization Settings

    Optimization Settings Note: This window is available only if the optimization client was installed (page 17). The Sprint PCS Connection Card supports bandwidth optimization – a combination of data compression, TCP/IP optimization and caching. When the related software is installed, the Sprint PCS Connection Card uses bandwidth optimization whenever possible (subject to network availability);...
  • Page 68 To adjust the level of optimization: Use the slider (under Image Compression). For increased system speed, move the slider towards Fastest. This may result in a lower quality of graphics. For the highest quality of graphics, move the slider towards Highest Quality. This may result in a lower system speed.

  • Page 69: Tools

    S e c t i o n 3 D Tools In This Section Viewing the Connection History Viewing Alerts Running Diagnostics Updating the Software About Sprint PCS Connection Manager This chapter describes various features you can use, to view information about the Sprint PCS Connection Card and the Sprint PCS Connection Manager software.

  • Page 70: Viewing The Connection History

    Viewing the Connection History Connection History displays a record of connections established using your Sprint PCS Connection Card. You can sort records by connection name, to easily distinguish between personal and business usage. From this window you can also access the Settings window (page 54) (File > Settings).

  • Page 71: Viewing Alerts

    To delete all entries: Click the Clear button. To delete one or more entry: 1. Select the entries (click a single entry, or use Ctrl-click or Shift-click to select multiple entries). 2. Select Edit > Delete. Viewing Alerts The Alert Log displays a record of all alerts (for example, connection errors) that have been received while establishing and maintaining connections.

  • Page 72: Running Diagnostics

    To copy one or more entry: 1. Select the entries (click a single entry, or use Ctrl-click or Shift-click to select multiple entries; to select all entries, use Edit > Select All). 2. Select Edit > Copy. 3. Paste the entries (for example, into a text file or email). To delete all entries: Click the Clear button.
  • Page 73 The tests automatically execute when the window opens. From the Device Info & Diagnostics window, you can view system information (page 66), and save the system information to an RTF file. From the Device Info & Diagnostics window, you can also update parameters in your Sprint PCS Connection Card: Click Update Data Profile.

  • Page 74: Displaying System Information

    Displaying System Information The System Information window displays: System Parameters: Information about your computer hardware and software Installed Files: Files related to Sprint PCS Connection Manager Device Info & Diagnostics: Information about the Sprint PCS Connection Card (including its phone number), and results of various tests To display system information: 1.

  • Page 75: About Sprint Pcs Connection Manager

    About Sprint PCS Connection Manager The About Sprint PCS Connection Manager window displays information about the Sprint PCS Connection Manager software. To display this window: In Sprint PCS Connection Manager, click Menu, then About Sprint PCS Connection Manager. – or – Right-click the Sprint PCS Connection Manager icon in the system tray and, from the shortcut menu, select About Sprint PCS Connection Manager.

  • Page 77: Frequently Asked Questions

    S e c t i o n 3 E Frequently Asked Questions In This Section What is Sprint PCS Connection Manager? If the connection is “always on,” am I always being billed? How fast is the connection with Sprint PCS Connection Manager? Can I connect to a dial-up account like AOL or EarthLink? Once I connect to the Nationwide Sprint PCS Network, how do I access my corporate network through a VPN?

  • Page 78: What Is Sprint Pcs Connection Manager

    What is Sprint PCS Connection Manager? Sprint PCS Connection Manager is software that lets you connect to the Sprint PCS Vision Network. Sprint PCS Connection Manager takes advantage of the increased data speeds offered by the Nationwide Sprint PCS Network. If the connection is “always on,”...

  • Page 79: How Can I Optimize My Settings To Achieve The Fastest Speeds And Conserve Data When Accessing My Corporate Network

    How can I optimize my settings to achieve the fastest speeds and conserve data when accessing my corporate network? Depending on your corporate email client, you can optimize your settings by doing the following: Work in “offline” mode, and connect only when you need to send or receive e-mail.

  • Page 81: Troubleshooting Tips

    S e c t i o n 3 F Troubleshooting Tips In This Section Problems, Causes, and Solutions GO Button Is Unavailable Not In Service Cannot Connect To the Sprint PCS Vision network Could Not Prepare Data Services Unable To Prepare Data Services Sprint PCS Connection Manager Stopped Working After Upgrading Windows This section helps you diagnose and solve common problems you may experience while using your Sprint PCS Connection Card and the Sprint PCS Connection...

  • Page 82: Problems, Causes, And Solutions

    Problems, Causes, and Solutions When properly installed, the Sprint PCS Connection Card is a highly reliable product. Most problems are caused by one of these issues: System resources required by the card are being used by other devices. See “System Requirements” on page 8. Network coverage is not available (either because you are outside the Nationwide Sprint PCS Network or because of an account or network problem).

  • Page 83: Go Button Is Unavailable

    Windows XP: Start > Control Panel > Network Connections Windows 2000: Start > Settings > Control Panel > Network and Dial-Up Connections 2. Right-click Sprint PCS Vision - Sierra Wireless, and select Properties. 3. Select the Networking tab. 4. Select Settings.

  • Page 84: Unable To Prepare Data Services

    Unable To Prepare Data Services Note: The message may appear as “Could not prepare data services. Please contact...” The Sprint PCS Connection Card was unable to access the IOTA server to obtain data account parameters for you. This may be due to poor signal strength or the IOTA server is not responding.

  • Page 85: Section 4: Technical Specifications And Regulatory Information

    Section 4 Technical Specifications and Regulatory Information...

  • Page 87: Technical Specifications

    S e c t i o n 4 A Technical Specifications In This Section LED Operation Radio Frequency and Electrical Specifications Software Specifications Environmental Specifications Mechanical Specifications This section describes the LED and various specifications of your Sprint PCS Connection Card. Section 4A: Technical Specifications...

  • Page 88: Led Operation

    LED Operation The AirCard 580 has a single red/green LED on the antenna end of the card. The LED operates as follows: LED Behavior Indicates Red, blinking slowly The Sprint PCS Connection Card is powering up, or no service is available. See “Not In Service” on page 75.

  • Page 89: Radio Frequency And Electrical Specifications

    Radio Frequency and Electrical Specifications Approvals Compliant with: IS-2000 Release 1.0 (CDMA (1X), IS-707-A Data, IS-856 (CDMA 1xEV-DO), IS-866, CDMA Developers Group FCC (ID: PNF-PC3220P) Industry Canada Voltage +3.3 Vdc from PCMCIA Slot Current Maximum:950 mA Typical data call current (talk mode): 370 mA (1X) 470 mA (1xEV-DO) Standby: 110 mA (1xEV-DO/IS2000 hybrid mode)

  • Page 90: Software Specifications

    Software Specifications CDMA IS - 2000 Release 0 specification Data service IS - 707A SMS (IS-637) Not supported Not supported IOTA Supported OTASP (IS-683A, Supported IS-683B, IS-683C) OTAPA Supported PRL (preferred Supported roaming list) Authentication Supported Voice Not supported Single E911 &...

  • Page 91: Environmental Specifications

    Environmental Specifications Operating -20 to +60°C (ambient, outside PCMCIA enclosure) temperature Storage -30 to +65°C temperature Humidity 95%, non-condensing Vibration Per PCMCIA specification Drop 100 cm onto vinyl covered concrete Mechanical Specifications Dimensions 54 mm x 116.8 mm x 11 mm (W x L x H) (Height of PC Card slot portion: 5mm) Power button...

  • Page 93: Regulatory Information

    S e c ti o n 4 B Regulatory Information In This Section Regulatory Notices Patents Trademarks Copyright Limitation of Liability Additional Information and Updates This section contains important regulatory notices about your Sprint PCS Connection Card, and also patent and other information. Section 4B: Regulatory Information...

  • Page 94: Regulatory Notices

    Regulatory Notices This device is compliant with Parts 15 and 24 of the FCC Rules. This PC Card has been tested with the typical laptop computer with the side loading PCMCIA bay. This PC card must not be co-located or operated in conjunction with any other antenna or transmitter.
  • Page 95 Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help WARNING (EMI) - Canada: This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled “Digital Apparatus,”...

  • Page 96: Patents

    5337338 5414796 5416797 5490165 5504773 5506865 5511073 5535239 5544196 5568483 5600754 5657420 5659569 5710784 5778338 Manufactured or sold by Sierra Wireless Inc., its Affiliates, or its Licensees under one or more patents licensed from InterDigital Group. Section 4B: Regulatory Information...

  • Page 97: Trademarks

    AirCard and “Heart of the Wireless Machine” are registered trademarks of Sierra Wireless. Sierra Wireless, the Sierra Wireless logo, the red wave design, and the red-tipped antenna are trademarks of Sierra Wireless. ® Windows is a registered trademark of Microsoft Corporation.

  • Page 98: Limitation Of Liability

    Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product.

  • Page 99: Section 5: Safety Information And Terms & Conditions

    Section 5 Safety Information and Terms & Conditions...

  • Page 101: Safety And Notices

    S e c t i o n 5 A Safety and Notices In This Section Important Notice Safety and Hazards Care and Maintenance This section describes important guidelines regarding your Sprint PCS Connection Card. Section 5A: Safety and Notices...

  • Page 102: Important Notice

    The driver or operator of any vehicle should not operate the Sprint PCS Connection Card by Sierra Wireless (AirCard 580) while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some jurisdictions, operating such communications devices while in control of a vehicle is an offense.

  • Page 103: Terms And Conditions

    S e c ti o n 5 B Terms and Conditions In This Section Terms and Conditions of Services This section contains the terms and conditions of service for your Sprint PCS Connection Card. Section 5B: Terms and Conditions...

  • Page 104: Terms And Conditions Of Services

    Terms and Conditions of Services Effective September 1, 2005 Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS (CDMA) Services. Separate terms apply for any iDEN products or services. Please note these terms may not be the most current version. You can get a current version of the terms on our website at www.sprint.com or by requesting a copy from us at 1-888-211-4PCS.
  • Page 105 receive Services. We may charge a nonrefundable activation fee, deposit, prepayment or other fee to establish or maintain Services. Term Commitments. Unless we specifically tell you otherwise, our service plans require that you maintain service for a minimum term (“Term Service Plan”), usually 1 or 2 years.
  • Page 106 Wireless Devices, Numbers & E-mail Addresses. We did not manufacture your wireless device and we are not responsible for any defects or for the acts or omissions of the manufacturer. The only warranties on your device are any limited warranties extended by the manufacturer directly to you or passed on to you through us.
  • Page 107 Charges. Carefully review the terms of your Services. You will be assessed charges based on the terms of your Services including, without limitation, monthly recurring charges and charges based on actual usage (e.g., charges for long distance, roaming, call forwarding, directory assistance, etc.). Airtime and other time based usage charges are calculated from when your device first initiates contact with a network until the network connection is broken, whether or not you were actually successful in connecting to the intended destination.
  • Page 108 we collect and keep to pay for the costs of complying with government programs such as number pooling and portability, and Enhanced 911 service; these charges are not the taxes nor government imposed assessments. Invoicing & Payment. Invoicing cycles and dates may change from time to time. Monthly recurring and related charges for Services are generally invoiced one invoicing cycle in advance.
  • Page 109 interest, if any, on the deposit is subject to change. We may mix deposits with our other funds. If your account is terminated for any reason, we may without notice apply your deposit to any outstanding charges. We may send any remaining deposit amounts to your last known address within 75 days after account termination.
  • Page 110 Messaging. You may incur charges in accessing, sending or receiving messages on your device. We may impose limits on the number of voicemail, text, email or other messages that can be retained through your account. Indicators of messages on your device, including mailbox icons, may not always provide an up to date indication of new messages and you may at times need to manually reset or clear your mailbox indicator.
  • Page 111 that any such damages will not exceed the pro-rated monthly recurring charge for your Services during the affected period. NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND...
  • Page 112 rules will apply. We agree to pay our respective arbitration costs, except as otherwise required by rules of JAMS or NAF, as applicable, but the arbitrator can apportion these costs as appropriate. The arbitrator's decision and award is final and binding, and judgment on the award may be entered in any court with jurisdiction.

  • Page 113: Section 6: Glossary And Index

    Section 6 Glossary and Index...

  • Page 115: Glossary

    Glossary One Times Radio Transmission Technology (the “one times” refers to the frequency spectrum). Supports Internet connections with data rates up to 153.6 kbps (downlink from the network) and 76.8 kbps (uplink to the network). Actual speed depends on the network conditions. Compare to 1xEV-DO. 1xEV-DO A high-speed standard for cellular packet data communications.
  • Page 116 Federal Communications Commission—The U.S. federal agency that is responsible for interstate and foreign communications. The FCC regulates commercial and private radio spectrum management, sets rates for communications services, determines standards for equipment, and controls broadcast licensing. Consult www.fcc.gov. Interim Standard—After receiving industry consensus, the TIA forwards the standard to ANSI for approval.
  • Page 117 Sprint PCS Connection Manager Software that allows you to manage the Sprint PCS Connection Card’s actions and monitor your connections. Sprint PCS Vision Sprint’s advanced multimedia third generation services available on the network. system tray Usually located in the bottom right of the screen (near the clock). When Sprint PCS Connection Manager is running, it places an icon in this area, which you can use to monitor the connection state (page 38).

  • Page 119: Index

    Index bandwidth optimization enable 59 Numerics indicator 34 1-888-211-4PCS 28 Bandwidth Optimization On 59 1X, 1xEV-DO basics 31 description 5 behavior when the Sprint PCS Connection amount of data transferred 42 Card is locked 44 automatically connect when ready 58 billing, and always on 70 cannot connect 75 blasting 94...
  • Page 120 diagnostics 64 Sprint PCS Connection Manager settings end 42 establish 41 Sprint PCS Vision connection 57 history 62 eject the card 21 issues 63 electrical specifications 81 launching 41 electronic serial number 25 make 41 encryption - required for IOTA 9 states 35, 38 end a connection 42 Connection History 62...
  • Page 121 online Help 43 Limitation of Liability 90 Sprint Customer Service 28 limitations of liability 90 Sprint.com 28 links, access 46 tests 64 lock card troubleshooting 73 immediately 44 help, online 43 upon startup 45 hibernation mode 71 lock code high encryption 9 change 46 history 62 initial lock code 43...
  • Page 122 immediately 40 patents 88 on startup 56 PCS Connection Manager minus sign in Sprint PCS Connection see Sprint PCS Connection Manager Manager 39 PCS Vision Mobile IP 82 see Sprint PCS Vision MSID (Mobile System ID) 25, 26 performance, improve 59, 71 personal usage 62 phone number NAM 82...
  • Page 123 Running Diagnostics 64 Software Updates 66 sound effects, play 56 specifications Safety and Hazards 94 environmental 83 Safety and Notices 93 mechanical 83 SAR 86 radio frequency and electrical 81 Searching for service 36 software 82 security speeds, data transmission 70 overview of user lock 43 Sprint (roaming option) 58 warning 44...
  • Page 124 Sprint PCS Connection Manager stopped technical specifications 79 working after I’ve upgraded to a different technical support 28 version of Windows 76 telephone number of card 43 Sprint PCS products and services 46 temperature Sprint PCS Services operating 83 storage 83 Sprint Customer Service 28 Terms and Conditions 95 Sprint PCS Vision...
  • Page 125 warning 44 change the lock code 46 lock card immediately 44 lock card upon startup 45 unlock the card 45 User Lock Change button 58 vehicle, operating 94 version information 67 vibration 83 Viewing your phone number 43 views of Sprint PCS Connection Manager 39 Vision see Sprint PCS Vision Voice 82...

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