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This User Manual provides instructions on how to use your new device. However, some of
the information in this User Manual does not apply to your kajeet device. This includes the
following:
• Activation instructions provided by Sprint.
• Select services and features that are specific to Sprint, such as Sprint ID, Sprint TV, Sprint
Zone, TeleNav GPS Navigator, Sprint Mobile Wallet, Sprint HotSpot and voice mail to text
capability
• Customer service information (phone numbers and/or websites) for Sprint
• Warranty information (warranty terms are provided with device)
For questions regarding your device or service, please have your administrator
contact kajeet.
User Manual
www.kajeet.com/education
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Table of Contents
Related Manuals for Sierra Wireless Sprint
Summary of Contents for Sierra Wireless Sprint
- Page 1 User Manual does not apply to your kajeet device. This includes the following: • Activation instructions provided by Sprint. • Select services and features that are specific to Sprint, such as Sprint ID, Sprint TV, Sprint Zone, TeleNav GPS Navigator, Sprint Mobile Wallet, Sprint HotSpot and voice mail to text capability •...
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Page 3: Table Of Contents
Welcome to Sprint ..........i Your Sprint Mobile Broadband USB Modem ......ii How to Use This Guide . - Page 4 2C. Using a Memory Card (microSD) ........17 Inserting the Memory Card (microSD) .
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Page 5: Welcome To Sprint
This guide will familiarize you with your new Sprint Mobile Broadband USB modem through simple, easy-to-follow instructions. -
Page 6: Your Sprint Mobile Broadband Usb Modem
Your Sprint Mobile Broadband USB Modem Thank you for purchasing a Sprint Mobile Broadband USB modem. This USB modem offers more freedom than ever before. No wires, no cables—just access to your data when you need it. The power of the Internet is truly at your fingertips. -
Page 7: How To Use This Guide
How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you what you really want from a wireless service provider—clear connections, easy-to-understand service plans, and self-servicing options for managing your account. -
Page 9: Section 1: Introducing The Sprint Mobile Broadband Usb Modem
Section 1 Introducing the Sprint Mobile Broadband USB Modem... -
Page 10: Introducing The Sprint Mobile Broadband Usb Modem
It enhances the functionality of your mobile computing devices by adding wireless connectivity to the Internet. Your Sprint Mobile Broadband USB modem fits into a USB slot (available on most notebook and desktop computers). Section 1A. Introducing the Sprint Mobile Broadband USB Modem... -
Page 11: Tru-Install
Note To get the latest drivers and software, visit www.sprint.com/downloads . Package Contents Your Sprint Mobile Broadband USB modem package contains the following components: Sprint Mobile Broadband USB modem by Sierra Wireless (Model Compass 597) Getting Started guide (this document) -
Page 12: Care And Maintenance
Care and Maintenance As with any electronic device, the USB modem must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the USB modem: The USB modem should fit easily into your USB slot. Forcing the USB modem into a slot may damage the connector pins. -
Page 13: Section 2: Installing And Using The Usb Modem
Section 2 Installing and Using the USB Modem... -
Page 14: Installing The Software
Windows XP with Service Pack 2 or later. Note Your USB modem will not work with handhelds or Pocket PCs. To install and run the USB modem and accompanying Sprint SmartView software on a Windows computer, you will need one USB slot. -
Page 15: Installing The Software And Drivers
Installing the Software and Drivers Note Windows Vista users: You must log in with administrative privileges to install the software and drivers. Windows XP users: You may need to log in with administrative privileges, depending on your Windows configuration. As part of the installation process you may be prompted to restart your computer;... - Page 16 (under ) and run or, if My Computer AppLaunch.exe you’re running Windows Vista, in the “AutoPlay” window click Sprint SmartView to start the wizard. Installation In the installation window, click Next Read the License Agreement and select “ ” to I accept the terms in the license agreement agree to the terms.
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Page 17: Installing The Software On A Mac Computer
Software Update Click Check Now To install and run the USB modem and accompanying Sprint SmartView software on a Mac computer, you will need one USB slot. Note Do not insert the USB modem or the USB extension cable into a USB hub or a USB slot on a keyboard. - Page 18 USB extension cable instead. In the “TRU-Install” Finder window, double-click Sprint SmartView Installer.mpkg In the “Welcome to the Sprint SmartView Installer Installer” window, click Continue Read the Software License Agreement. To continue with the software installation, you must click , and then to accept the terms.
- Page 19 After the Applications window is displayed, click Continue In the Install Succeeded window, click Restart After your computer restarts, proceed to “Starting the Mac Software” on page 13. Section 2A. Installing the Software...
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Page 20: Using Your Usb Modem
Starting the Windows Software Double-click the program’s icon [ ] on your desktop. – or – Select Start > All Programs > Sprint > Sprint SmartView Proceed to “Activating Your USB Modem” on page 13. Section 2B. Using Your USB Modem... -
Page 21: Starting The Mac Software
USB modem. Sprint SmartView will display “Preparing services, Please wait.” If One Touch Activation is successful, Sprint SmartView will then display “Sprint is ready to Connect,” after which you are ready to connect to the network. Proceed to “Viewing the User Guide”... -
Page 22: Viewing The User Guide
The user guide provides detailed information on the Windows and Mac versions of the Sprint SmartView software. In Windows, select Start > All Programs > Sprint > Sprint SmartView User Guide. – or – On your Mac desktop, double-click Sprint SmartView User Guide.PDF Removing the USB Modem Exit the Sprint SmartView software if it is open. -
Page 23: Attaching An External Antenna
You can reach Sprint Customer Service by: Logging on to your account at www.sprint.com Calling us toll-free at (personal use) or (business use). 1-800-SPRINT1 1-800-927-2199 Writing to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742. Section 2B. Using Your USB Modem... -
Page 24: Troubleshooting
If you are inside a building or near a structure that may be blocking the signal, change the position or location of your computer. Check with Sprint — a network or account problem may be preventing the USB modem from obtaining service. Section 2B. Using Your USB Modem... -
Page 25: Using A Memory Card (Microsd)
Gently flip open the tab (labelled “microSD”) on the side of the USB modem (1). Hold the USB modem with the Sprint label facing up. Gently insert the memory card (label facing up—see photo) into the slot on the side of the USB modem (2) until the memory card clicks into place. -
Page 26: Removing The Memory Card (Microsd)
Note The formatting procedure erases all the data on the memory card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the memory card. Removing the Memory Card (microSD) Note The memory card can be easily damaged by improper operation. -
Page 27: Important Connection Information
Important Connection Information To avoid loss of data, DO NOT remove the memory card while files are being accessed or transferred. DO NOT turn off or restart your computer, or put it into standby mode, while using a memory card. Doing so will result in loss or damage of data. Section 2C. -
Page 29: Section 3: Technical Specifications, Regulatory And Safety Information
Section 3 Technical Specifications, Regulatory and Safety Information... -
Page 30: Technical Specifications
Software Specifications (page 25) Environmental Specifications (page 26) Mechanical Specifications (page 27) This section describes the LED indicators and various specifications of your Sprint Mobile Broadband USB modem. LED Operation Your USB modem has two LED indicators. They operate as follows:... - Page 31 Sprint Vision (1X) coverage is detected. Ready to connect to the network; see the user guide. Amber, not The USB modem is connected to the Sprint Vision (1X) network and can blinking send or receive data. Section 3A. Technical Specifications...
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Page 32: Radio Frequency And Electrical Specifications
(1xEV-DO) coverage is detected. Ready to connect to the network; see the user guide. Blue, not The USB modem is connected to the Sprint Power Vision (1xEV-DO) blinking network and can send or receive data. Radio Frequency and Electrical Specifications... -
Page 33: Software Specifications
Receive PCS: 1930 to 1989.95 MHz Cellular: 869.04 to 893.97 MHz GPS: 1575.42 MHz Channel spacing 1.25 MHz Frequency stability ±150 Hz Software Specifications Position Location Mobile Station based Data service IS-707A Mobile IP Supported SMS (IS-637) Not supported Not supported OMA-DM Supported OTASP (IS-683A, IS-683B, IS-683C) -
Page 34: Environmental Specifications
Single Voice Not supported E911 Not supported TTY/Accessibility Not supported Environmental Specifications Operating temperature -20 to +55°C Storage temperature -40 to +85°C Humidity 95%, non-condensing Vibration Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes. -
Page 35: Mechanical Specifications
Mechanical Specifications Dimensions (W x L x H) 28 mm x 62 mm x 11 mm Power button Not supported Headset jack Not supported Amber/blue Section 3A. Technical Specifications... -
Page 36: Regulatory Information
Copyright (page 31) Limitation of Liability (page 32) Additional Information and Updates (page 32) This section contains important regulatory notices about your Sprint Mobile Broadband USB modem, and also patent and other information. Regulatory Notices The design of the Compass 597 USB modem complies with U.S. Federal... - Page 37 International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz) : N7NC597 FCC ID The Compass 597 USB modem has been tested for compliance with FCC / IC CAUTION: RF exposure limits in the laptop computer(s) configurations with a horizontal USB slot and can be used in laptop computers with substantially similar physical dimensions,...
- Page 38 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
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Page 39: Patents
All other trademarks are property of their respective owners. Copyright ©2011 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. SPRINT and other trademarks are trademarks of Sprint Nextel. ©2011 Sierra Wireless. All rights reserved. -
Page 40: Limitation Of Liability
Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA... -
Page 41: Important Safety Information
Sprint Mobile Broadband USB modem by Sierra Wireless (Compass 597 USB modem) CDMA modem, or for failure of the Sprint Mobile Broadband USB modem by Sierra Wireless (Compass 597 USB modem) to transmit or receive such data. -
Page 42: Safety And Hazards
(Compass 597 USB modem) MUST BE POWERED OFF. When operating, it can transmit signals that could interfere with various onboard systems. The driver or operator of any vehicle should not operate the Sprint Mobile Broadband USB modem by Sierra Wireless (Compass 597 USB modem) while in control of a vehicle. - Page 43 Notes...
- Page 44 Notes...