Troubleshooting; Splash Rpx-I Macintosh Computer - EFI Splash RPX-i Troubleshooting Manual

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ROUBLESHOOTING

Splash RPX-i Macintosh computer

If this happens
The Splash RPX-i is installed and
connected, but does not start
when the power button is
pressed.
The Splash RPX-i starts with the
start-up tone, but no image
appears on the monitor.
The Splash RPX-i starts, but the
keyboard and/or mouse do not
work.
Optical drive is not responding.
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ROUBLESHOOTING
This chapter provides troubleshooting guidelines and explains some common problems you
may encounter.
Follow the procedures in Getting Started
RPX-i server software, and configuring network settings. These tasks should be performed in
the order in which they are listed in
If you follow these procedures in the correct order and still encounter problems, see the
following sections.
The following table lists some of the problems you may encounter with the computer on
which the Splash RPX-i server software is installed.
Try this
• Properly connect the power cables for the Splash RPX-i to live, grounded AC outlets.
• Consult other Macintosh documentation or contact your Macintosh service support center.
• Connect the power cable for the display to a live, grounded AC outlet.
• Connect both ends of the display cable.
• Turn on the monitor.
• Increase the brightness and contrast.
• The monitor may be faulty. If a different Mac OS-compatible monitor is available, try substituting
it.
• Connect the keyboard and secure all cable connections. If a different Mac OS keyboard and cable
are available, substitute them if securing the connections does not resolve the problem.
• Connect the mouse to the keyboard. If a different Mac OS mouse is available, substitute it for the
mouse.
• If a disk is in the drive, wait one minute to make sure that the drive is not busy reading the disk.
• Press the Eject button
• If the problem persists, navigate to Applications> Utilities>Disk Utility, select the disk icon, and
then click the Eject button near the top of the Disk Utility window.
• Check the cable connections to the drive.
for connecting the Splash RPX-i, installing Splash
Getting Started.
on the keyboard.
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