Canon imageRunner 6570 Network Manual page 215

Cause 5 An error message is displayed on the touch panel display of the machine.
Remedy After confirming the error message, see Chapter 9, "Troubleshooting," in the
Reference Guide and perform the necessary operations according to the error
message displayed.
Unable to Print from a NetBIOS Network (Windows)
Cause 1 The machine and cable are not properly connected.
Remedy Turn OFF the machine's power switches, check that the machine is connected
to the network using the proper cable, and then turn them ON. (See
"Connecting the Machine to a Computer or Network," on p. 2-3.)
Cause 2 TCP/IP network is not properly set up.
Remedy On the assumption that the TCP/IP is working correctly if you print using
NetBIOS network, check the following:
•
Confirm that the IP addresses are properly set up. If the IP addresses were set
using DHCP, BOOTP, or RARP, confirm that they are operating.
•
If you are using a DHCP server, confirm that the WINS server is working
correctly with the DHCP server.
NOTE
Your computer may not be able to recognize the machine even though the IP address
settings are appropriate. This problem may be resolved by delaying the startup of
network communications for the machine. (See "Startup Time Settings," on p. 3-50.)
Cause 3 NetBIOS network is not properly set up.
Remedy Confirm that SMB and WINS are properly set up.
Cause 4 The IP address of the computer from which data (print/fax/I-fax job) is to be sent
to the machine is not permitted by the settings for [RX/Print Range] in [IP
Address Range Settings].
Remedy Check the settings for <RX/Print Range> in [IP Address Range Settings]. (See
step 22 in "TCP/IP Settings," on p. 3-4.)
Cause 5 The computer that is printing is not properly set up.
Remedy Check the following:
•
Confirm that the proper printer driver is installed. If you are printing from
Windows, each computer must have a printer driver installed.
•
For instructions on how to install printer drivers, see the Driver Guide.
Printing Problems and Remedies
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