Printing Problems And Remedies - Canon imageRunner 6570 Network Manual

Printing Problems and Remedies

This section describes how to resolve basic printing problems.
Unable to Install a Driver (TCP/IP Network)
Cause
Remedy
Unable to Install a Driver (NetBIOS Network)
Cause
8
Remedy
Unable to Print from a TCP/IP Network
Cause 1
Remedy
Cause 2
Remedy
8-4
Printing Problems and Remedies
The IP address of the computer in which a driver is to be installed is not
permitted by the settings for <RX/Print Range> in [IP Address Range Settings].
If you want to use IPP for printing and the IP address of the computer in which a
driver is to be installed is not permitted by the settings for <RX/Print Range> in
[IP Address Range Settings], the driver cannot be installed successfully. Check
the settings for <RX/Print Range> in [IP Address Range Settings]. (See step 22
in "TCP/IP Settings," on p. 3-4.)
The IP address of the computer in which a driver is to be installed is not
permitted by the settings for both <RX/Print Range> and <Setting/Browsing
Range> in [IP Address Range Settings].
If you are using a NetBIOS network and the IP address of the computer in which
a driver is to be installed is not permitted by the settings for both <RX/Print
Range> and <Setting/Browsing Range> in [IP Address Range Settings], the
driver cannot be installed successfully. Check the settings for both <RX/Print
Range> and <Setting/Browsing Range> in [IP Address Range Settings]. (See
step 22 in "TCP/IP Settings," on p. 3-4.)
The machine and cable are not properly connected.
Turn OFF the machine's power switches, check that the machine is connected
to the network using the proper cable, and then turn them ON. (See
"Connecting the Machine to a Computer or Network," on p. 2-3.)
TCP/IP network is not properly set up.
Confirm that the IP addresses are properly set up. If the IP addresses were set
using DHCP, BOOTP, or RARP, confirm that they are operating.