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Call Forwarding
To activate Call Forwarding:
Lift the handset and dial *78* followed by the destination phone number including
•
the area code. e.g. *78*0292XXXXXX
•
You will hear a confirmation tone if successful.
•
When this feature is active you will hear a different dial tone.
To deactivate Call Forwarding:
•
Lift the handset and dial #22# and then hang up.
note: This will also cancel No Answer call forwarding to Voicemail
To turn on No Answer call forwarding to Voicemail, dial *77*321#
•
•
Call charges apply when using this feature.
Transferring Your Existing number to optus
If you want to port your existing Home or Business number to Optus:
1
The existing number must still be active – do not cancel your service until the
port has been completed.
2
Ensure you are satisfied with the Wireless Telephone Service before commencing
your port.
3
Please ensure the customer name on your current provider account and new
Optus account are the same, otherwise the port will not go through.
4
Then call 133 697 to request to port over your current number.
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