Nec Csd Ftp Site; Email/Fax To Support Services; Nec Csd Bulletin Board - NEC VERSA FX Service And Reference Manual

To access NEC CSD's Home Page, enter the following Internet Uniform Resource Locator
(URL) in your browser:
http://www.nec-computers.com/

NEC CSD FTP Site

You can use the Internet to access the NEC CSD FTP (file transfer protocol) site to download
various files (video drivers, printer drivers, BIOS updates, and Setup Disk files). The files are
essentially the same files as on the NEC CSD Web site and the NEC CSD Bulletin Board
System.
To access the NEC CSD FTP site, enter the following Internet ftp address through your service:
ftp.neccsdeast.com/
Once in the file menu, follow the prompts to choose and download the file(s) you want.

Email/Fax to Support Services

The NEC CSD Support Services offers technical support by email over the Internet network if
you have a modem. The Internet address is:
tech-support@neccsd.com
You can also fax technical questions to the NEC CSD Support Services if you have access to a
fax machine or fax/modem. The fax numbers are:
(801)-981-3133 or (801)-578-5101
When using the email or fax support service, you should include the following words in the
subject field for prompt response from the appropriate technical person:
!
Desktop
!
Monitor
!
Notebook.
You should provide as much specific information about your questions as possible. Also, if you
are sending a fax, please include your voice telephone number and your fax number with the
question. You will receive a response to your questions within one business day.

NEC CSD Bulletin Board

If you have access to a modem, you can use the NEC CSD Bulletin Board System (BBS) to get
the latest information on hardware and software. The BBS allows you to download files (video
drivers, printer drivers, BIOS updates, etc.) to a diskette for system enhancements and upgrades.
Log onto the BBS as follows.
1. From the Windows desktop, click the Start button.
2. Point to Programs. Point to Accessories and then click HyperTerminal.
Double click the Hypertrm icon. The HyperTerminal program appears.
3.
Getting Services and Support 8-3