Verizon 4G LTE User Manual page 92

Table 3. LED indicators (continued)
LED
Internet Port Internet Port LED is
off.
Internet Port LED is
amber.
Internet Port LED is
blinking amber and
green.
Wi-Fi Wi-Fi LED is off.
Wi-Fi LED is not
blinking.
Ports Ports LED is off.
WAN Port WAN Port LED is
off.
4G LTE 4G LTE LED is off.
Signal Signal Quality LED
Quality is off or amber.
Verizon 4G LTE Broadband Router
Action
Be sure the SIM card that you received is in the router. SIM cards from
other electronics do not function in the router, and this SIM card does not
function in other electronics.
The router cannot connect to the Internet. Check the Internet connection
being used.
• For a mobile broadband connection, check the Signal Quality LED.
• For an Ethernet connection, check the WAN Port LED.
The traffic meter feature is enabled, and the limit set has been reached.
The Wi-Fi radio is off. For a Wi-Fi connection with the router, press the
Wi-Fi button to turn the Wi-Fi radio back on.
If this LED does not blink when you are attempting to send data over the
Wi-Fi link, log in to the router menu using the Ethernet connection and
check your router's Wi-Fi settings.
If this LED does not light when an Ethernet connection is made, check the
following:
• The Ethernet cable connections are secure at both ends.
• The power is turned on to the connected hub or workstation.
If using an Ethernet connection, check the following:
• The Ethernet cable connections are secure at both ends.
• The power is turned on to the modem.
The router cannot detect a 4G LTE or 3G signal.
If this LED does not light when a mobile broadband connection is used,
check the following:
• Ensure that good coverage exists in the area by checking with your
Internet service provider.
• Ensure that your mobile broadband account is active.
• Ensure that the SIM card is inserted correctly into the router.
• Move the router near a window or other area of the building. Log in to
the router menu and check the Internet configuration. Check that the
user name, password, and network name are set correctly. If you use a
PIN to connect to the Internet, check that it is entered correctly.
Troubleshooting
91