Chapter 9 - Error Messages - Hanna Instruments HI 9828 Instruction Manual

Chapter 9 - ERROR MESSAGES

HI9828 HI9828
HI9828 displays a series of messages if probe or meter errors are generated. HI9828 HI9828
All possible error messages are listed in this section, together with the meaning
and some indications to solve the problem. For quick information the help menu
is always available by pressing the "Help" button.
• "Continuous logging - Flash memory is full":
the memory is full and no more reading can be
logged. Press <OK> and delete one or more
lots.
• "Flash memory error!": error in the meter inter-
nal memory. Press <OK>, download the data
and delete all lots. If the problem persists, con-
tact the HANNA service center.
•"Probe communication error!": there is a com-
munication problem between probe and meter.
Check if the cable is correctly connected, turn
the meter off, disconnect the probe and con-
nect it again. If the problem persists, contact
the HANNA service center.
• "Probe critical error: EEPROM corruption!": the
probe EEPROM data are corrupted. Turn the
meter off, disconnect the probe and connect it
again. If the problem persists, contact the
HANNA service center.
• "Probe critical error: ADC blocked!": the probe
internal A/D converter does not respond or is
blocked. Turn the meter off, disconnect the probe
and connect it again. If the problem persists,
contact the HANNA service center.
• "Probe critical error: I2C bus fault!": internal
transmission not acknowledged or bus fault for
more than a certain number of unsuccessful
transmission attempts. Turn the meter off, dis-
connect the probe and connect it again. If the
problem persists, contact the HANNA service
center.
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