Related Manuals for Intel R1000SP
Summary of Contents for Intel R1000SP
- Page 1 ® Intel Server System R1000SP Family Service Guide ® A Guide for Technically Qualified Assemblers of Intel identified Subassemblies/Products Order Number: G76656-001...
- Page 2 ® medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel ® product could create a situation where personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time, without notice.
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Page 3: Safety Information
Consignes de sécurité Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety ® Information sur le Intel Server Deployment Toolkit 3.0 CD ou bien rendez-vous sur le site http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. - Page 4 Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. ® Intel Server System R1000SP Service Guide...
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Page 5: Preface
® information, and instructions on how to add and replace components on the Intel Server System R1000SP family products. For the latest revision of this manual, go to http://www.intel.com/p/en_US/support/. -
Page 6: Table Of Contents
Removing Processor Heatsink ....................21 Installing the Processor ....................... 21 Installing Processor Heatsink ..................... 23 Removing the Processor ......................24 Installing and Removing Memory ......................24 Installing Memory ........................24 Removing Memory ........................25 ® Intel Server System R1000SP Service Guide... - Page 7 Using the BIOS Setup Utility ....................... 45 Entering BIOS Setup ........................45 If You Cannot Access Setup ....................... 45 Setup Menus ..........................45 Upgrading the BIOS ........................46 Clearing the Password ........................ 47 Restoring the BIOS Defaults ...................... 47 ® Intel Server System R1000SP Service Guide...
- Page 8 System Environmental Specifications ..................48 Appendix B: Regulatory and Compliance Information ................ 50 Appendix C: Getting Help ........................51 Warranty Information ......................... 51 ® Appendix D: Intel Server Issue Report Form ..................52 ® viii Intel Server System R1000SP Service Guide...
- Page 9 Server System R1000SP ...................... 1 ® Figure 2. Intel Server System R1000SP Components ................3 Figure 3. 3.5" Fixed Hard Drive Bay - 4 Drive Configuration ..............4 Figure 4. 3.5" Hot Swap Hard Drive Bay - 4 Drive Configuration .............. 4 Figure 5.
- Page 10 Figure 73. Replacing a system fan ......................42 Figure 74. Removing the backplane ......................43 Figure 75. Installing the backplane ......................44 Figure 76. Installing the Rack Handle ......................44 Figure 77. Removing the Rack Handle ....................... 44 ® Intel Server System R1000SP Service Guide...
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Page 11: List Of Tables
Table 1. Server System References....................... v ® Table 2. Intel Server System R1000SP Feature Summary................2 Table 3. BIOS Setup: Keyboard Command Bar ..................45 Table 4. Power Supply Output Capability ....................48 Table 5. System Environmental Limits Summary ..................48 ®... -
Page 12: Server System Features
Server System Features 1 Server System Features ® This chapter briefly describes the main features of the Intel Server System R1000SP family. This includes illustrations of the products, a list of the server system features, and diagrams showing the location of important components and connections on the server systems. -
Page 13: Server System Feature Overview
Quad port 1 GbE based on Intel ® Ethernet Controller I350 – AXX4P1GBPWLIOM I/O Module Dual RJ-45 port 10GBase-T I/O Module based on Intel ® Ethernet Controller x540 – Accessory Options AXX10GBTWLIOM ... -
Page 14: Server System Components
Value rack mount rail kit – Intel Product Code – AXXVRAIL Tool-less rack mount rail kit – Intel Product Code – AXXPRAIL Supported Rack Mount Cable Management Arm – Intel Product Code – AXX1U2UCMA (*supported with AXXPRAIL Kit Accessory Options only) ... -
Page 15: Hot Swap Hard Drive Bay And Front Panel Options
NMI Button (recessed, tool required for use) Power Button w/Integrated LED NIC-1 Activity LED Hard Drive Activity LED NIC-3 Activity LED NIC-4 Activity LED System Cold Reset Button NIC-2 Activity LED Figure 6. Front Panel Options ® Intel Server System R1000SP Service Guide... -
Page 16: Back Panel
Server System Features Back Panel Figure 7. Back Panel Feature Identification ® Intel Server System R1000SP Service Guide... -
Page 17: Server Board Components
Server System Features Server Board Components This section helps you identify the components and connectors on the server board. Figure 8. Server Board Connector and Component Locations ® Intel Server System R1000SP Service Guide... -
Page 18: Intel ® Light-Guided Diagnostics
5. The 12V-STBY LED on the server board is illuminated (green) when power is applied. 6. Fan Fault LEDs help identify failed and failing fans. The fan fault LEDs turn on (amber) if there is a fan fault. ® Intel Server System R1000SP Service Guide... -
Page 19: System Recovery Jumpers
These pins should be selected on 1-2 for normal system operation. If pins 2-3 are selected, the BIOS settings are cleared on the next reset. These pins should be selected on 1-2 for normal system BIOS Default operation. Figure 10. Configuration Jumpers ® Intel Server System R1000SP Service Guide... -
Page 20: Peripheral Devices
Figure 11. Optional Peripherals (8x2.5-inch hard drive bays as shown) Hard Disk Drive Carriers ® The Intel Server System R1000SP ships with either 3.5-inch or 2.5 inch hard disk drive carrier, and with different maximum number of hard disk drives. ® ®... -
Page 21: Bezel
Server System Features Note: For a complete list of supported peripherals, go to http://serverconfigurator.intel.com/sct_app.aspx. Bezel The front bezel is available as optional accessory for the server system: Figure 12. Front view of Front Bezel Hot-Swap SAS/SATA Backplane The Hot-Swap SAS/SATA backplane serves as an interface between the mother board and the system drives. -
Page 22: X 2.5-Inch Hard Drive Backplane
For instructions on installing the ® “Installing and Removing the Intel ® Intel Remote Management Module 4, see Remote Management Module 4”. ® Intel Server System R1000SP Service Guide... -
Page 23: Hardware Installations And Upgrades
Use the following figures to determine the correct cable routing. Note: Red lines are for power connection and the dotted lines are for optional device connection. ®® Intel Server System R1000SP Service Guide... -
Page 24: For System With 4 X 3.5" Fixed Hard Drive Bay
Hardware Installations and Upgrades For system with 4 x 3.5" fixed hard drive bay: Figure 17. Cable Routing – 4 x 3.5" Fixed HDD ® Intel Server System R1000SP Service Guide... -
Page 25: For System With 4 X 3.5" Hot Swap Hard Drive Bay
Hardware Installations and Upgrades For system with 4 x 3.5" hot swap hard drive bay: Figure 18. Cable Routing – 4 x 3.5" Hot Swap HDD ®® Intel Server System R1000SP Service Guide... -
Page 26: For System With 8 X 2.5" Hard Drive Bay
Hardware Installations and Upgrades For system with 8 x 2.5" hard drive bay: Note: ® 1. To activate the port SCU1 (4-7) on the server board, a proper Intel RAID C600 ® Upgrade Key must be installed. For instructions, see Intel RAID C600 Upgrade Key Installation Guide. -
Page 27: Fan Connections
Hardware Installations and Upgrades Fan Connections Use the following figures to determine the proper fan connections: Figure 20. Fixed System Fan Order Figure 21. Redundant System Fan Order ®® Intel Server System R1000SP Service Guide... -
Page 28: Removing And Installing The Front Bezel
2. Remove the left end of front bezel from rack handle (see letter A). 3. Rotate the front bezel anticlockwise to release the latches on the right end from the rack handle (see letter B). ® Intel Server System R1000SP Service Guide... -
Page 29: Installing The Front Bezel
Before removing the top cover, power down the server and unplug all peripheral devices and the power cable(s). ®® Intel Server System R1000SP Service Guide... -
Page 30: Installing The System Cover
(see letter A). Install the three screws at the front and torque to 7-9in-lbs, then install the screw at the back and torque to 7-9in-lbs (see letter B). Figure 26. Installing the System Cover ® Intel Server System R1000SP Service Guide... -
Page 31: Removing And Installing The Air Duct
Figure 27. Removing the Air Duct Installing the Air Duct Align the two holes on the air duct with the alignment pins on the chassis and install the air duct into place. Figure 28. Installing the Air Duct ®® Intel Server System R1000SP Service Guide... -
Page 32: Removing And Installing Processor
Avoid moving around unnecessarily. 3. Protective socket cover needs to be removed for proper cooling of the processor; failure to remove the cover could result in damage to the system. ® Intel Server System R1000SP Service Guide... -
Page 33: Figure 30. Installing Processor - Open The Socket Lever
Processor must align correctly with the socket opening before installation. DO NOT DROP processor into socket! 4. Press the protective cover to remove it from the load plate. Close the Load Plate and Socket Lever. ®® Intel Server System R1000SP Service Guide... -
Page 34: Installing Processor Heatsink
Similarly, engage screws 3 and 4. 5. Repeat steps C and D by giving each screw two rotations each time until each screw is lightly tightened up to a maximum of 8 inch-lbs torque (see letter E). ® Intel Server System R1000SP Service Guide... -
Page 35: Removing The Processor
3. Insert the bottom edge of the DIMM into the socket (see letter C). When the DIMM is inserted, push down on the top edge of the DIMM until the retaining clips snap into place (see letter D). Make sure the clips are firmly in place (see letter E). ®® Intel Server System R1000SP Service Guide... -
Page 36: Removing Memory
Slide the carrier out (see letter B). Figure 38. Installing Hard Disk Drive – Removing 3.5" HDD carrier 2. Remove the four screws securing the HDD interface bracket and remove the HDD interface bracket (see letter C). ® Intel Server System R1000SP Service Guide... -
Page 37: Figure 39. Installing Hard Disk Drive - Removing 3.5" Hdd Interface Bracket
Figure 41. Installing Hard Disk Drive – Installing 2.5" HDD 4. With the lever open, insert the hard disk drive assembly into the chassis (see letter E). Push in the lever to lock it in place (see letter F). ®® Intel Server System R1000SP Service Guide... -
Page 38: Installing A Hard Disk Drive Into 2.5" Hard Drive Carrier
Figure 44. Installing Hard Disk Drive – Removing plastic drive blank 3. Install the hard disk drive using the four screws as shown. Make sure the connector end of the drive matches the backplane connector (see letter E). ® Intel Server System R1000SP Service Guide... -
Page 39: Removing And Installing The Pci Riser Assembly
Figure 47. Removing PCI Riser Assembly Do one of the following: — If you need to add or replace a PCI add-in card, see “Installing and Removing a PCI Add-in Card”. ®® Intel Server System R1000SP Service Guide... -
Page 40: Installing The Pci Riser Assembly
2. Remove the filler panel from the add-in card slot and remove the screw as shown (see letter A). 3. Insert add-in card until it sits in the riser connector (see letter B). 4. Secure add-in card with screw as shown (see letter C). ® Intel Server System R1000SP Service Guide... -
Page 41: Removing A Pci Add-In Card
Note: To eliminate the possibility of installing the replacement connector on the wrong side of the PCI riser assembly, replace one connector at a time. ®® Intel Server System R1000SP Service Guide... -
Page 42: Removing A Pci Riser Card
To maintain proper system cooling, a filler panel must be installed if you do not install a device at this location. Installing a Slimline Optical Drive 1. Install the plastic guide onto the back of the drive and attach with two screws as shown (see letter A). ® Intel Server System R1000SP Service Guide... -
Page 43: Removing A Slimline Optical Drive
3. Slide the optical drive out (see letter C). Figure 55. Removing the Slimline Optical Drive 4. If no device will be installed in this location, install a filler panel in this location. ®® Intel Server System R1000SP Service Guide... -
Page 44: Installing And Removing Intel I/O Expansion Module
1. Remove the three screws as shown (see letter A). 2. Remove the module out of the server system (see letter B). Figure 57. Removing an I/O Expansion Module 3. Install the I/O expansion module filler panel into the system back panel. ® Intel Server System R1000SP Service Guide... -
Page 45: Installing And Removing The Intel
1. Locate the RMM4 Lite connector next to the POST diagnostic LEDs. ® 2. Carefully pick up the Intel RMM4 Lite module. 3. Match the alignment pin of the module and the connector on the server board and press to install. -
Page 46: Install The Intel Rmm4 Nic
Removing the Intel RMM4 Lite Pull up the RMM4 Lite module to remove it from the mother board. ® Removing the Intel RMM4 NIC 1. Remove the two screws as shown (see letter A). ® Intel Server System R1000SP Service Guide... -
Page 47: Installing And Removing The Intel Raid Smart Battery
Installing the Intel RAID Smart Battery ® 1. Connect the cable between the BBU and the RAID card. For details, see Intel RAID Smart Battery User’s Guide. 2. Locate the BBU bracket inside the chassis. Align the tabs on the plastic battery holder with mounting holes on the BBU bracket (see letter A). -
Page 48: Removing The Intel Raid Smart Battery
The power supply can be replaced if it fails. To replace the power supply, follow these steps: 1. Unsecure the three screws from the rear side as shown (See Letter A), and remove the power supply (See Letter B). Figure 64. Removing the fixed power supply module ® Intel Server System R1000SP Service Guide... -
Page 49: Replacing The Redundant Power Supply
1. Push the green latch in the direction shown while pulling out of the system by the handle. Figure 66. Removing the redundant power supply module 2. Insert the power supply module into the power supply cage and push all the way until it clicks into place. ®® Intel Server System R1000SP Service Guide... -
Page 50: Installing And Removing The Server Board
2. Disconnect all cables from the server board. Figure 68. Removing the Air Duct 3. Remove the screws from the server board (see letter A). 4. Lift the server board from the server system (see letter B). ® Intel Server System R1000SP Service Guide... -
Page 51: Installing The Server Board
1. Place the server board into the server system (see letter A). 2. Secure the server board with the screws (see letter B). Figure 70. Installing the Server Board 3. Install air duct onto the server board. ®® Intel Server System R1000SP Service Guide... -
Page 52: Replacing The Backup Battery
1. Locate the battery on the server board. 2. Gently press the metal clip as shown to release the battery (see letter A). 3. Remove the battery from the plastic socket (see letter B). ® Intel Server System R1000SP Service Guide... -
Page 53: Replacing A System Fan
1. Disconnect the fan cable (see letter A). 2. Pull system fan straight up to remove it from the fan holder (see letter B). Figure 73. Replacing a system fan 3. Replace the system fan. ®® Intel Server System R1000SP Service Guide... -
Page 54: Replacing The Backplane
Position the backplane in place at the front of the server system (see letter A). 3. Slide the backplane into the server system guides (see letter B). 4. Secure the backplane with the screw as shown (see letter C). ® Intel Server System R1000SP Service Guide... -
Page 55: Installing And Removing The Rack Handles
Figure 76. Installing the Rack Handle Removing the Rack Handles Remove the two screws holding the rack handle in place, and remove the rack handle from the server system as shown. Figure 77. Removing the Rack Handle ®® Intel Server System R1000SP Service Guide... -
Page 56: Server Utilities
To enter the BIOS Setup using a keyboard (or emulated keyboard), press the <F2> function key during boot time when the OEM or Intel Logo Screen or the POST Diagnostic Screen is displayed. The following instructional message is displayed on the Diagnostic Screen or under the Quiet Boot Logo Screen: Press <F2>... -
Page 57: Upgrading The Bios
Caution: Do not power down the system during the BIOS update process! The system will reset automatically when the BIOS update process is completed. ®® Intel Server System R1000SP Service Guide... -
Page 58: Clearing The Password
6. Return the BIOS Default jumper to the normal position (covering pins 1 and 2). 7. Close the server system. 8. Power up the system. The BIOS defaults settings are now restored and can be reset by going into the BIOS setup. ® Intel Server System R1000SP Service Guide... -
Page 59: Appendix A: Technical Reference
Support operation up to 3050m with ASHRAE class deratings. Humidity Shipping 50% to 90%, non-condensing with a maximum wet bulb of 28°C (at temperatures from 25°C to 35°C) Shock Operating Half sine, 2g, 11 mSec ®® Intel Server System R1000SP Service Guide... - Page 60 Power Measured <300 W ≥300 W ≥600 W ≥1000 W Power in Watts Servers/Rack Mount ® See the Intel S1400SP Product Family Power Budget and Thermal Configuration Tool for system configuration requirements and limitations. ® Intel Server System R1000SP Service Guide...
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Page 61: Appendix B: Regulatory And Compliance Information
Appendix B: Regulatory and Compliance Information Appendix B: Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/p/en_US/support/. ®® Intel Server System R1000SP Service Guide... -
Page 62: Appendix C: Getting Help
— A searchable knowledgebase to search for product information throughout the support site ® ’s technical support If you are still unable to obtain a solution to your issue, send an email to Intel center using the online form available at http://www.intel.com/support/feedback.htm?group=server. -
Page 63: Appendix D: Intel Server Issue Report Form
Has the latest BMC been tried? (Yes/No): Has the latest RMM Firmware been tried? (Yes/No): Has the latest FRU/SDR been tried? (Yes/No): Processor information: Type Speed sSpec Thermal Solution Processor 1 Processor 2 ®® Intel Server System R1000SP Service Guide... - Page 64 Other third party hardware (Example: Example: KVM, Chassis, and so on): Description/Use Manufacturer Model Firmware Storage Devices (Example: SCSI, SATA, SAS, USB, Tape, and so on): Manufacturer Model Type Size Firmware In Hot Swap Bay? ® Intel Server System R1000SP Service Guide...
- Page 65 Has the latest RAID driver been tried? (Yes/No): RAID volumes configuration (disks & RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: Detailed description of issue: Troubleshooting tried: ®® Intel Server System R1000SP Service Guide...
- Page 66 ® Appendix D: Intel Server Issue Report Form Steps to replicate the issue: ® Intel Server System R1000SP Service Guide...
- Page 67 Server Issue Report Form Issue impact statements: ® Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description below. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description below.