Troubleshooting - Topten TK310 User Manual

Or you can start the Internet Explorer and connect to http://maps.google.com for displaying the location.
Or you can use local map software on PDA or car navigation device to input the coordinates.

7 Troubleshooting

Problem: Unit will not turn on
Possible Cause:
Wiring was not connected properly
Battery needs charging
Problem: Unit will not respond to SMS
Possible Cause:
GSM antenna was not installed properly
GSM Network is slow
Unit is sleeping
Wrong password in your SMS or wrong SMS format
The SIM in TK310 has run out of credit
No SIM card
SIM card has expired
SIM has PIN code set
SIM is warped or damaged
Roaming not enabled
Problem: SMS received starts with 'Last...'
Possible Cause:
Unit does not have clear view of the sky
TK310 is in an inner place
Battery is low
Resolution:
Check and make sure wiring connection is in order.
Recharge battery
Resolution:
Make TK310 connected to GSM network.
Wait for SMS. Some GSM networks slow down during
peak time or when they have equipment problems.
Cancel sleeping mode
Write correct password or SMS format
Replace or top up the SIM card
Insert working SIM card. Check in phone that the SIM
can send SMS message.
Check in phone that the SIM can send SMS
message. Replace SIM card if needed.
Remove PIN code by inserting SIM in you phone and
deleting the code.
Inspect SIM, clean the contacts. If re-inserting does
not help try another to see if it will work.
If you are in a different country your SIM account
must have roaming enabled.
Resolution:
Move the antenna of the unit to a location where the
sky is visible.
Wait for the target to come out
Recharge the unit and the GPS will start working.
TOPTEN GPS
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