Kenmore 795.5137 Use & Care Manual page 26

Side-by-side refrigerator
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Problem
Possible Causes
Compressor motor
The refrigerator was recently plugged
seems to run too
in and the refrigerator control was set
much.
correctly.
The refrigerator control was not set
correctly for the surrounding conditions.
The doors are not closed completely.
The condenser coils are dirty.
Doors will not
The refrigerator is not level, wobbles or
close completely.
seems unstable
Food packages are blocking the door
open.
The ice bin, crisper cover, pans, shelves,
door bins or baskets are out of position.
The gaskets are sticking.
The doors were removed during product
installation and not properly replaced.
Doors are difficult
The door is reopened within a short
to open.
time after having been opened.
The gaskets are sticking.
The icemaker is
The freezer temperature is cold enough
not producing
to produce ice.
ice or ice cubes
Door left open.
are freezing too
slowly.
Cubes produced
Water shutoff valve connecting
by icemaker are
refrigerator to water line may be
too small.
clogged or water pressure may be too
low.
Smaller cube size is selected.
Automatic
Icemaker power switch in the O (OFF)
icemaker does not
position.
work.
Water supply turned off or not
connected.
Freezer compartment too warm.
Piled up cubes in the storage bin cause
the icemaker to shut off.
Frost or ice
The door is not closing properly.
crystals on frozen
The door is opened often.
food.
TROUBLESHOOTING GUIDE
Solution
The refrigerator will take up to 24 hours to cool completely.
See the ADJUSTING CONTROL SETTINGS section.
Push the doors firmly shut. If they will not shut all the way, see
Doors Will Not Close Completely below.
This prevents air transfer and makes the motor work
harder. Clean the condenser coils. Refer to the CARE AND
CLEANING section.
See the REFRIGERATOR INSTALLATION and DOOR
ALIGNMENT section to level refrigerator.
Rearrange food containers to clear door and door shelves.
Push bins all the way in and put crisper cover, pans, shelves
and baskets into their correct positions. See USING YOUR
REFRIGERATOR section.
Clean gaskets and the surface that they touch. Rub a thin
coat of paraffin wax on the gaskets after cleaning.
Remove and replace the doors according to the REMOVING
AND REPLACING THE REFRIGERATOR DOORS section, or
call a qualified service technician.
When you open the door, warmer air enters the refrigerator.
As warm air cools, it can create a vacuum. If the door is hard
to open, wait 5 minutes to allow the air pressure to equalize,
then see if it opens more easily.
Clean gaskets and the surface that they touch. Rub a thin
coat of appliance polish or paraffin wax on the gaskets after
cleaning.
Wait 24 hours after hook-up for ice production. See the
CONTROL PANEL FEATURES section.
Check to see if something is holding the door open.
Call a plumber to clear the valve and water supply.
Select larger cube size using Ice Cube Size selector button.
Move the switch to the I (ON) position.
See the CONNECTING THE WATER LINE section.
Wait 24 hours for the freezer to reach its ideal temperature.
Level cubes by hand or shake the bin occasionally.
See Doors Will Not Close Completely above.
When the door is opened, warm, humid air is allowed in the
freezer resulting in frost.
27

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