Motorola moto g User Manual
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  • Page 1 User Guide To best view this guide, download a PDF reader app, then open the guide in the app.
  • Page 2: Table Of Contents

    Contents Airplane mode Protect your phone Hot topics Security Get Started Privacy First look Google privacy & security Insert the SIM and microSD cards App pinning Power on and off Backup & restore Sign in App safety Connect to Wi-Fi Data usage Choose one or more profiles Troubleshoot your phone...
  • Page 3: Hot Topics

    To view additional information, visit www.motorola.com/rfhealth. Caution: Before using your phone, please read the legal information. Settings > About phone >...
  • Page 4: Get Started

    Get Started » First look » Insert the SIM and microSD cards » Power on and off » Sign in » Connect to Wi-Fi » Choose one or more profiles » Check your battery charge level » Copy data from your old phone »...
  • Page 5: Insert The Sim And Microsd Cards

    Power button & fingerprint sensor Choose from these options: » Power on/off: Press the Power and Volume Up buttons at the same time, then tap Power off. When your phone is off, press and hold the Power button to turn it on. »...
  • Page 6: Power On And Off

    3 Add a microSD card for additional storage. Note: microSD card is optional, sold separately. Nano SIM SIM card insert graphic. Make sure the SIM card is inserted correctly. Power on and off Press and hold the Power button to turn it on, then follow the prompts to get started.
  • Page 7: Connect To Wi-Fi

    USB-C Charge phone graphic. Plug in a charger to charge your phone fully. Charge your phone using a compatible Motorola charger (may be sold separately). Use of other chargers is not recommended. Insert the charging cable into the charging port (see First look for port location).
  • Page 8: Copy Data From Your Old Phone

    Copy data from your old phone During phone set up, you were asked if you wanted to copy data from your old phone to your new phone. If you skipped this you can do it now: 1 Make sure both phones are fully charged and turned on. 2 On your new phone, swipe down from the home screen.
  • Page 9: Improve Battery Life

    Navigation bar Find it: Swipe up from the home screen and tap Settings > Gestures > System navigation > Gesture navigation » Go to the home screen: Swipe up from the bottom of the screen. » See recent apps: Swipe up from the bottom of the screen and hold. Tap an app to reopen it.
  • Page 10: Care For Your Phone

    Care for your phone Tips » Restart your phone each morning to keep it running optimally. » When you’re near water, consider using a Bluetooth speaker to listen to Connect music from your phone while keeping it safe. For more, see with Bluetooth wireless.
  • Page 11: Learn The Basics

    Personalize). A consolidated Security & privacy settings page helps you Security and Privacy). better protect your device and data (See Motorola has increased security, privacy and added Moto Secure to keep your phone and information safer. Create a safe space on your phone...
  • Page 12: Home Screen

    Home screen The home screen is what you see when you turn on your phone. From here you can explore apps and more. Note: Software updates may change the look of your home screen. Swipe down to see notifications and settings. Swipe up to see all your apps.
  • Page 13: Search

    Search On the home screen, tap to search by voice or image. Or, tap the Google Search box for a text search. When you type, suggestions appear below the search field: » To search for a suggestion, tap it. » To search for text in the search field, tap on the keyboard.
  • Page 14 To use, tap a bubble to open and reply to a conversation. Drag the bubble around the screen to move it. Note: Not all apps support this feature. Smart reply See suggestions based on notification content. For example, a text with an address may show Google Maps as an option.
  • Page 15: Do Not Disturb

    For more, visit www.ctia.org and search “wireless emergency alerts.” Status icons Icons at the top right of the screen tell you about phone status: Status Icons Mobile network strength Alarm set Data Saver on Wi-Fi in range/connected Battery Saver on Airplane mode Do not disturb Wi-Fi hotspot on...
  • Page 16: Lock Screen

    » Schedules: Set a schedule to turn on Do Not Disturb at specific times during the day or night. Lock screen Your touchscreen is on when you need it and off when you don’t. Tue, Apr 3 73° Swipe up to unlock your screen.
  • Page 17: Quick Settings

    Quick settings For quick access to handy settings, swipe the status bar or lock screen down. Swipe down again for more settings. Tap an icon to turn features on or off. Touch and hold an icon to see more options. For even more settings, tap Tip: Tap to rearrange your settings and add or remove settings.
  • Page 18: Gestures

    The Google Assistant™ Note: This feature may not be available in all languages. To start the Google Assistant: » Press and hold the Power button when your phone is powered on. » Swipe up from the home screen and tap the Google folder >  Assistant.
  • Page 19: Picture-In-Picture

    take a screenshot, return to Home screen, and switch to the last app. » Quick capture: Twist your wrist twice to open the camera. » Fast flashlight: Turn the flashlight on/off with two chopping motions. » Lift to unlock: Lift your phone and look at the screen to unlock it. You’ll Unlock with your face.
  • Page 20: Personalize Your Phone

    Personalize your phone » Redecorate your home screen » Add accounts to your personal or work profile » Add another user » Discover Moto » Digital wellbeing & parental controls Redecorate your home screen Customize your home screen the way you want. Touch and hold an empty spot to change wallpaper.
  • Page 21 Note: To see more home screen settings, touch and hold an empty spot and tap Home settings. Choose apps & widgets » Add apps to the home screen: Swipe up, touch and hold an app, then drag it to one of your home screen pages. »...
  • Page 22: Add Accounts To Your Personal Or

    Add accounts to your personal or work profile During startup, you set up a profile, either Personal or Work. You can also add an account to the other profile. 1 To add an account to a profile, swipe up from the home screen and tap Settings >...
  • Page 23: Digital Wellbeing & Parental Controls

    Digital wellbeing & parental controls Set limits on how much time you spend on your phone, get a bedtime reminder, and manage notifications. Find it: Swipe up from the home screen and tap  Settings > Digital Wellbeing & parental controls Digital Wellbeing &...
  • Page 24: Apps

    Apps » Add and update apps » Phone » Messages » Chrome™ » Camera » Photos » Gmail » Meet » Moto » Family Space » Calendar » More apps Add and update apps Your phone comes ready with some great apps. To find and add more Play Store.
  • Page 25 » Voice dial: To voice dial, tap on the home screen or, if Google Assistant voice feature is on, you can say “Hey Google, call <name>.” » Voicemail: appears in the status bar when you have new voicemail. To hear it, swipe down and tap the notification. »...
  • Page 26 Note: When you hold your phone to your ear, the touchscreen goes dark to avoid accidental touches. When you move the phone away from your ear, the screen lights up again. Don’t use covers or screen protectors (even clear ones) that cover the proximity sensor. During a call »...
  • Page 27: Messages

    Emergency calls Your service provider programs one or more emergency phone numbers you can call under any circumstances, even when your phone is locked. Emergency numbers vary by country. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
  • Page 28 » Change your profile Search images & videos picture. Gracie Jo Just now You: Do we need more treats? Swipe left or right to archive a message. Apr 3 Write a new message. Start chat Message screen showing change and search options in the upper right, a list of previous messages with contacts, and the new message icon in the lower right corner. Tips »...
  • Page 29 Set default messaging app To set your default messaging app, swipe up from the home screen and  Settings > Apps > Default apps > SMS app, and select the messaging app to use as the default. Use the keyboard When you tap a text box, like in a message or search, you have keyboard options.
  • Page 30: Chrome

    Chrome™ Access the Internet with the Chrome browser app. Find it: Chrome Or, from the home screen, tap the Google search box and enter or speak text to search. Note: Your phone uses your Wi-Fi network (or your mobile phone network) to access the Internet.
  • Page 31 Downloads Warning: Apps downloaded from the web can be from unknown sources. To protect your phone and personal data from theft, download apps only on Google Play™ Store. » Files: Tap the download link. To see the file, tap Menu >...
  • Page 32: Camera

    Camera Take crisp, clear photos with the main, macro, or front camera. Take photos Find it: Camera Camera on. Adjust settings. See more options. Tap anywhere to change the focus (rear camera only) or exposure. Touch and hold to lock the focus in an area. Use Google Lens.
  • Page 33 Viewfinder options for rear and front cameras Macro camera Take a detailed close-up photo with the macro camera. 1x Main camera Take a regular photo with the main camera. Touch 1x and drag the slider to set magnification. Set to AUTO, ON, or OFF. Flash Set a timer to 3 or 10 seconds.
  • Page 34 Additional viewfinder options for video camera Set Stabilization to ON to remove shakiness Stabilization when taking a video. Turn on/off the microphone. Switch to an external microphone device, if connected. Aspect ratio Choose the width/height screen ratio as 9:16 or FULL With the front camera, smooth skin and Face Beauty beautify faces.
  • Page 35 Photo modes Take photos with front and back cameras at Dual Capture the same time. Touch 1x and drag the slider to (photo) adjust magnification. Drag the viewfinder to move it. Tap to change viewfinder layout. Tap to swap screens. Video modes Take a video that will play in slow motion.
  • Page 36 Camera settings PHOTOS Front photo Set the photo resolution for the front resolution camera. Selfie photo Turn on to take a mirrored selfie. Note mirror that the viewfinder won’t show a mirrored selfie, but the photo will be mirrored after you take it. Watermark Add a watermark, signature, date or time to your photos.
  • Page 37 Find it: Camera > Pro » Adjust Pro settings: Focus range: Change the focus mode. Drag from A (auto focus • on foreground) to for Macro focus, to blur the background and focus on details. Drag to for infinite focus, to focus on the background and blur the foreground.
  • Page 38: Photos

    » Press and hold both the Power and the Volume Down buttons at the same time. If a screen is longer than the display, tap to capture all of it. Then, tap an option to edit , share or delete the screenshot.
  • Page 39: Gmail

    Note: For more about Google Photos™, visit https://support.google.com/photos. Gmail Send and receive email from all of your personal accounts (even if they’re not Gmail accounts). You can manage your accounts in Gmail and easily switch between them. Find it: Swipe up from the home screen and tap the Google folder >  Gmail Switch accounts.
  • Page 40: Meet

    » Start or join a meeting: Tap , then tap New meeting or Join with a code. » Add email accounts: The Gmail app manages all of your email accounts. To add other personal email accounts to the Gmail app, Settings >...
  • Page 41: Moto

    Moto > » Personalize: Customize your phone with styles, themes and more. » Gestures: Control your phone with gestures. » Moto Secure: Protect your digital life with Motorola security features Moto Secure). » Tips: Find details of your phone’s latest features.
  • Page 42 » Tap Fonts, Colors, Icon shape, Display size and text, Layout, Peek display, Sounds, or Dark mode, to make your own mark on your phone. Gestures Enhance your phone with gestures and actions. Find it: Moto > > Gestures » Quick Launch: Double tap the back of your phone to play/pause music, take a screenshot, return to Home screen, switch to the last app, or open your favorite app or shortcut.
  • Page 43 » Lock screen security: See the level of security for each lock screen. Tap Lock after screen timeout to select time. Tap the switch to turn on Power button instantly locks or Lock Network and security to keep network and security features locked when your screen is locked. »...
  • Page 44: Family Space

    Family Space Create a safe space on your phone where kids can learn and play. Set limits on screen time, control access to apps, and more. Find it: Swipe up from the home screen and tap Family Space Tap to get Help, Feedback, and more. Your spaces Dany’s space Start...
  • Page 45: Calendar

    Calendar See all your events, all in one place. Find it: Swipe up from the home screen and tap Calendar October Go to today’s date. Nothing planned. Tap to create. Search for a Lunch Date reminder, task, 11:30 AM - 1:00 PM or event.
  • Page 46: More Apps

    More apps Google Play Google Play is a digital content experience from Google where you can find and enjoy your favorite music, movies, TV shows, books, magazines, and Android apps and games. » Download apps: Tap Play Store. » Log in or open a Google account: Visit www.google.com/accounts. »...
  • Page 47 » Synchronize: On your phone, swipe up from the home screen and tap Settings > Passwords & accounts, and choose your Google account. Then tap Account sync > Menu > Sync now. » Add your details: To store your user profile, tap your profile picture, then tap Contacts app settings >...
  • Page 48 Search by voice for Search here an address or location. Restaurants Coffee Hotels Bars See your saved places and Arlington Arlington Arlington Arlington Arlington Arlington Heights Heights Heights Heights Heights Heights places you have visited. Evanston Evanston Evanston Evanston Evanston Evanston Chicago Chicago...
  • Page 49 Music, movies, TV & YouTube Enjoy quality entertainment experiences right at your fingertips. Music Music everywhere—stream it, buy it, save it, play it. Listen and create playlists anytime. Find it: Swipe up from the home screen and tap the Google folder >  YT Music To upload your music library to YT Music, from a computer, visit music.youtube.com.
  • Page 50 Clock Find it: Swipe up from the home screen and tap Clock Options Alarm . Tap an alarm to edit it, or tap to add a new alarm. Tip: Press the volume buttons and tap to adjust Alarm volume. Wake up to your favorite song by linking to a music app.
  • Page 51: Connect, Share & Sync

    Connect, share & sync » Connect with Wi-Fi » Mobile network » Connect with Bluetooth wireless » Connect to your car » Share files with your computer » Virtual Private Network (VPN) » Share your data connection by USB cable »...
  • Page 52: Mobile Network

    To set up security: » Hotspot name: Enter a unique name for your hotspot. » Hide my device: Hide your hotspot from other devices. » Security: Select the type of security you want: WPA3-Personal, WPA2/WPA3-Personal, WPA2-Personal or None. If prompted, enter a unique password (8 characters min.) that others will need to access your Wi-Fi hotspot.
  • Page 53: Connect To Your Car

    » Contacts: Swipe up from the home screen and tap Contacts. Touch > Bluetooth. and hold a contact, then tap Bluetooth tethering To share your phone’s internet connection via Bluetooth, swipe up from the home screen and tap Settings > Network & internet > Hotspot & tethering >...
  • Page 54: Virtual Private Network (Vpn)

    Tip: For more instructions or driver files, visit www.motorola.com/support. For Apple™ Macintosh™: Use Android File Transfer, available at www.android.com/filetransfer. Virtual Private Network (VPN) A VPN lets you access files on a secured network (like an office network with a firewall). Contact the network administrator for VPN settings, and any additional apps or requirements.
  • Page 55: Print

    3 Tap Nearby Share. > Note: If you don’t see Nearby Share as an option, tap Create link, Nearby Share. then tap 4 Tap the device to send the file. 5 Tap Accept on the receiving phone. Print Print your photos, documents, and more from your phone. Settings >...
  • Page 56: Cast To A Tv

    Cast to a TV To cast (mirror) your screen on a TV, showing all apps and screens you use on your phone, you’ll need to use a TV with Chromecast™ built-in, or plug a Chromecast device into your TV’s HDMI port. 1 Make sure your phone and TV/Chromecast device are connected to the same Wi-Fi network.
  • Page 57 Caution: Do not remove a microSD card while your phone is using it or writing files to it. Airplane mode Use airplane mode to turn off all your wireless connections—useful when Airplane mode. flying. Swipe the status bar down and tap Note: When you select airplane mode, all wireless services are disabled.
  • Page 58 Protect your phone » Security » Privacy » Google privacy & security » App pinning » Backup & restore » App safety » Data usage Security Your phone and sensitive data are protected, even when you are not using the phone. Find it: Swipe up from the home screen and tap Settings >...
  • Page 59 , and then tap the switch next to Improve off this feature, tap harmful app detection. » Manage permissions for unused apps: Google Play Protect automatically resets permissions, deletes temporary files, and stops notifications for apps you haven't used for at least three months. To >...
  • Page 60 Unlock with your face Unlock your phone by looking at it. Caution: Face unlock is less secure than a pattern, PIN, or password. Someone who looks like you could unlock your phone. Find it: Swipe up from the home screen and tap  Settings >...
  • Page 61 2 Tap the switch next to Lock SIM card, then enter your carrier-provided PIN and follow the prompts to set up a SIM card lock. 3 Tap Change SIM PIN and then follow the prompts to change the default SIM PIN. Caution: If you enter an incorrect PIN multiple times, your SIM card will be disabled.
  • Page 62 Privacy Keeping your information safe is important. Find it: Swipe up from the home screen and tap  Settings > Security & privacy > Privacy Security & privacy See which apps used Privacy permissions in the past 24 hours. Privacy dashboard Show which apps recently used permissions Decide which apps Permission manager...
  • Page 63 Control access to your camera and microphone Your phone allows apps and services to access your camera and microphone. To block access to your camera or microphone for all apps and services,  Settings > Security & privacy swipe up from the home screen and tap >...
  • Page 64 Or, you can also swipe up from the home screen and tap  Settings > Notifications > Notifications on lock screen. Tap Show conversations, default, and silent, Hide silent conversations and notifications or Don't show any notifications. Google privacy & security Find it: Swipe up from the home screen and tap  Settings >...
  • Page 65 Apps from the Internet You can get apps from other online app stores using your browser. When installing an app, make sure you read the alerts that tell you what information the app will access. If you don’t want the app to access this information, cancel the installation, or set strong privacy permissions:  Settings >...
  • Page 66 » Update apps: See Add and update apps. » See app details: Touch and hold an app, then tap App info. » See app data usage: To show which apps are using the most data,  Settings > Network & swipe up from the home screen and tap internet >...
  • Page 67 If the mobile network updates are not available in your country, update using a computer. On your computer, go to www.motorola.com/update. Reset To reset your phone to factory settings and erase all the data on your phone, swipe up from the home screen and tap Settings >...
  • Page 68 Tip: To see how much storage you have left on your device, swipe up from  Settings > Storage. the home screen and tap » Clear unused files: Swipe up from the home screen and tap  Files > Clean. Follow on-screen instructions to remove items. To view the type  Files >...
  • Page 69 Find it: Swipe up from the home screen and tap Settings > Accessibility Tip: For more information about your phone’s accessibility features, visit www.motorola.com/accessibility. » Create a shortcut » Make your phone speak » Speak to your phone » Change your phone’s display »...
  • Page 70 » Tap Use TalkBack, then double-tap the outline. On the Confirmation message, tap Stop, then double-tap it. Tip: To customize TalkBack settings, swipe up from the home screen and Settings > Accessibility > TalkBack > Settings. Text-to-speech output To set the language, speech rate and pitch of the screen reader, swipe up Settings >...
  • Page 71 shortcut, and choose a shortcut. Then tap the screen, drag two fingers to move around the screen, and pinch to adjust zoom. » Browser: Choose text size when browsing websites. Swipe up from the home screen and tap Chrome > Menu > Settings > Accessibility. Select Force enable zoom to allow zooming on all web pages.
  • Page 72 “Rated for Hearing Aids” printed on it, then please read the following guidance. Note: Ratings are not a guarantee of compatibility (visit www.motorola.com/hacphones). You may also want to consult your hearing health professional, who should be able to help you get the best results.
  • Page 73 Note: The images in this guide are examples only. MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Google, Android, Google Play and other related marks and logos are trademarks of Google LLC.

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