Troubleshooting - ZyXEL Communications AG-225H Quick Start Manual

5. Troubleshooting

PROBLEM
Windows does
not auto-detect
the AG-225H.
The LED on the
AG-225H does
not turn on after
installation
The AG-225H
does not connect
to a wireless
network
ZyXEL AG-225H Quick Start Guide
Make sure ZyXEL AG-225H is properly connected to the USB
port and then restart your computer. Once the computer has
restarted, check the status of the LEDs on the AG-225H.
Perform a hardware scan by clicking Start, Settings, Control
Panel and then double-click Add/Remove Hardware. (Steps
may vary depending on the Windows version).
Follow the on-screen instructions to search for the AG-225H
and install the driver.
Install the ZyXEL AG-225H on another computer. If the error
persists, there may be a hardware problem. In this case, please
contact ZyXEL customer support at 800-978-7222 or on the
web at http://www.zyxel.com.
Make sure there is an available wireless network within range
(see User's Guide for details about site survey features). If
wireless security is enabled for that network, you need to
configure security setting in your AG-225H (see the User's
Guide)
CORRECTIVE ACTION
14