Nokia 5800 XpressMusic User Manual page 108

Troubleshooting
Q: Why can't I see a wireless LAN (WLAN) access
point even though I know I'm within its range?
A: The WLAN access point may use a hidden service set
identifier (SSID). You can only access networks that use a
hidden SSID if you know the correct SSID, and have created a
WLAN internet access point for the network on your Nokia
device.
Q: How do I turn the wireless LAN (WLAN) off on
my Nokia device?
A: The WLAN on your Nokia device turns off when you are not
connected or trying to connect to another access point, or not
scanning for available networks. To further reduce battery
consumption, you can specify that your Nokia device does not
scan, or scans less often, for available networks in the
background. The WLAN turns off in between background
scans.
To change the background scan settings, do the following:
1. Select Menu Settings
>
2. To increase the background scan time interval, adjust the
time in Scan for networks. To stop background scans,
select Show WLAN availability
3. To save your changes, select Back.
When Show WLAN availability
availability icon is not displayed in the home screen.
However, you can still manually scan for available WLAN
networks, and connect to WLAN networks as usual.
108
and Wireless LAN.
> Never.
is set to Never, the WLAN
Q: What do I do if the memory is full?
A: Delete items from the memory. If
to perform operation. Delete some data first.
low. Delete some data from phone memory.
when you are deleting several items at the same time, delete
items one by one, beginning with the smallest items.
Q: Why can't I select a contact for my message?
A: The contact card does not have a phone number, address,
or e-mail address. Select
contact, and edit the contact card.
Q: How can I end the data connection when the
device starts a data connection again and again?
A: The device may be trying to retrieve a multimedia message
from the multimedia message centre. To stop the device from
making a data connection, select
Options Settings
> >
Multimedia retrieval. Select
multimedia messaging centre save messages to be retrieved
later, or Off to ignore all incoming multimedia messages. If
you select Manual, you receive a notification when you have
a new message in the multimedia message centre. If you
select Off, the device does not make any network connections
related to multimedia messaging. To set the device to use a
packet data connection only if you start an application or
action that needs it, select
settings Packet data
>
When needed. If this does not help, switch the device off
and then on again.
Not enough memory
is displayed
Menu Contacts and the relevant
>
Menu Messaging
>
Multimedia message
>
Manual to have the
Menu Settings and
>
Packet data connection
>
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or Memory
and
Admin.
>