Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for Zoom Ethernet
Summary of Contents for Zoom Ethernet
- Page 1 Zoom Cable Modem U S E R ’ S M A N U A L Ethernet/USB External...
-
Page 2: Table Of Contents
Contents 1: G ..........3 HAPTER ETTING TARTED ........ 3 NFORMATION FOR ABLE ERVICE ROVIDER ..............4 ACKAGE ONTENTS ............. 4 2: I ......5 HAPTER NSTALLING ABLE ODEM ’ ONNECTING ABLE ODEM TO A OMPUTER ..............5 THERNET ......7 ONNECTING ABLE ODEM TO A... -
Page 3: Chapter 1: Getting Started
Provider You must provide your cable service provider with the information summarized below, which is located on the bottom of your modem. Product Name: Zoom Cable Modem Model: __________ Serial No: ___________________________ MAC Address: _______________________ Some cable service providers will also ask for the MAC address of the computer or router that you plan to connect to the cable modem. -
Page 4: You Will Also Need
! A Windows computer (Windows 98 or higher) with a USB port. (Only use the USB port if you cannot use an Ethernet port.) ! A wired or wireless router with an Ethernet port. • A power outlet for plugging in the cable modem. - Page 5 Shut down the computer that you are going to connect to the cable modem. 2 2 2 2 Plug one end of the Ethernet cable into the modem’s LAN jack and plug the other end into your computer’s Ethernet jack.
- Page 6 MAC address (see page 3) after you complete the hardware installation. The cable company may also request billing information. Congratulations! You have installed the hardware. Continue with the section Completing the Installation on page 12. Zoom Cable Modem User’s Manual...
-
Page 7: Router
The router should not be plugged in or powered up. If it is, unplug it. 2 2 2 2 Plug one end of the Ethernet cable into the modem’s LAN jack and the other end into the router’s WAN Ethernet jack, typically labeled WAN or Internet. - Page 8 MAC address (see page 3) after you complete the hardware installation. The cable company may also request billing information. Congratulations! You have installed the hardware. Continue with the section Completing the Installation on page 12. Zoom Cable Modem User’s Manual...
- Page 9 Installing the Software—USB Users Only Important! This section is only for Windows computer users who need to use the cable modem’s USB port. Windows computer users who are using the USB option MUST install the software BEFORE installing the hardware. Note, however, that you must remove any existing USB modem drivers on your Windows computer before beginning this software installation.
-
Page 10: Installing The Hardware
! If you do not have a wall jack: You should have coaxial cable entering your house close to where you want to locate your cable modem. Connect the end of this cable to the modem’s CABLE connector. Zoom Cable Modem User’s Manual... - Page 11 Hardware box indicating the progression of the installation. If you are prompted to restart your computer, please do so. You will be prompted to register your product with Zoom; if you prefer to register later, you can do so from your Windows...
-
Page 12: Completing The Installation
If you connected the cable modem to a Macintosh or Linux computer, your computer’s network settings need to be configured. Go to page 19 for instructions. Otherwise, continue with Chapter 3: Using Your Cable Modem. Zoom Cable Modem User’s Manual... -
Page 13: Chapter 3: Using Yourc
Internet. You can use the modem’s Ethernet option and the USB option simultaneously and provide Internet access to two computers if your cable provider supplies two IP addresses. Some providers offer this option for an extra fee. -
Page 14: If You Need Help
Internet. If You Need Help Zoom has many Technical Support services available to its customers. You can access these services in a variety of ways: •... -
Page 15: Appendix A: Troubleshooting
You may also want to refer to the Frequently Asked Questions (FAQs) located on the CD, or visit our Web site. Your Zoom cable modem has several lights on its front panel to help you monitor the modem’s status. Light Name... - Page 16 If possible, try the modem at one of the ports on the first splitter after the cable enters the premises. ! Ethernet option users: Check that your Ethernet is functioning correctly. Refer to its documentation if necessary. ! Check that your TCP/IP settings are configured correctly.
- Page 17 Problem: When I power-up my computer, I receive the on- screen message “Unknown Network Adapter.” Solution: This problem can result if the Ethernet or USB adapter hardware is physically present and recognized by Plug -and-Play, but the proper drivers were not installed;...
- Page 18 Problem: I receive the on-screen message “Configure TCP/IP Failure Error.” Solution: First make sure that your Ethernet cable is plugged in, then unplug your modem from the electrical outlet for several seconds, and then plug it back in. Be aware it will take time for the modem to re-register itself and synchronize itself with the cable system.
-
Page 19: Appendix B: Configuringy
Appendix B Configuring Your TCP/IP Network Settings If you are using a Macintosh or Linux computer, you must must must must ensure that your computer’s TCP/IP network settings are configured properly. Otherwise, you will not be able to connect to the Internet. Note: If you are using a Windows computer, you do not have to configure the TCP/IP settings. - Page 20 From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. 2 2 2 2 Under Connect via:, select Ethernet built-in. 3 3 3 3 Under Configure:, select Using DHCP Server. Do not enter anything in the DHCP Client ID field.
- Page 21 Note: If you have more than one network card installed, you will need to pick distinct Ethernet identifiers for each (eth0, eth1, eth2, and so forth). If you select an identifier other than eth0 for your cable modem, use that identifier throughout.
- Page 22 Right-click the Local Area Connection icon, and select Properties. d d d d Select your Ethernet card’s TCP/IP entry (it should include “TCP/IP” in it, but not “AOL,” “Dial-up,” or “Adapter”) and click the Properties button. 2 2 2 2...
-
Page 23: Windows 2000
Right-click the Local Area Connection icon, and select Properties. c c c c Select your Ethernet card’s TCP/IP entry (it should include “TCP/IP” in it, but not “AOL,” “Dial-up,” or “Adapter”) and click the Properties button. 2 2 2 2... -
Page 24: Mac Address
From the desktop, click the Start button and then click Run. Type winipcfg, and click OK. Click more info, then select the Ethernet card you are using. The 12-character Adapter Address is your Ethernet card’s MAC address. Make a note of it on page 3 of this manual. Macintosh Macintoshes are sold with an Ethernet ID label affixed to them. -
Page 25: Appendix C: How T O Locate
Under the Configure drop-down tab, choose Built-in Ethernet or Ethernet. 3 3 3 3 Make sure that the Ethernet tab (OS X 10.3.x) or the TCP/IP tab (OS X 10.2.x) is foremost. Find the 12-character Hardware Address (E-MAC address) and note it on page 3 of this manual. -
Page 26: Onfiguring Y Our W Eb B Rowser
In those cases—or if you are using another browser altogether—configure the browser to use a network connection (this might be called a “Local Area Network” or “broadband” connection). Zoom Cable Modem User’s Manual... -
Page 27: Appendix D : Configuringy
Configuring Internet Explorer The following instructions are for Internet Explorer Version 5.0 or later. (If you do not have this version, you can get a free upgrade from Microsoft Corp. If you are not sure what version you have, open Internet Explorer and from the Help menu, choose About Internet Explorer. - Page 28 Finish. 4 4 4 4 If you accessed Internet Explorer’s settings from the Control Panel (as explained in the “Tip” following step 1), the Control Panel window will still be open. Close it before continuing. Zoom Cable Modem User’s Manual...
- Page 29 Configuring Netscape Navigator The following instructions are for Netscape Navigator Version 7.2. (If you do not have Version 7.2, you can get a free upgrade from Netscape Communication Corp. If you are not sure what version you have, open Netscape Navigator and from the Help menu, choose About Netscape.
-
Page 30: Appendix E: Removing The
1 1 1 1 Close any applications that are open. 2 2 2 2 From your Windows desktop, click the Start button, point to Programs, then point to Zoom Cable Modem, then select Cable Modem Uninstall. 3 3 3 3 Click Next. -
Page 31: Nformation
Appendix F Regulatory Information FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. - Page 32 NOTICE NOTICE NOTICE NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form.
Need help?
Do you have a question about the Ethernet and is the answer not in the manual?
Questions and answers