If a number on an incoming call matches a number in the system
speed dial list, the name in the list will be displayed.
Note
Call Hold
To place a call on hold
When you place a call on hold, the caller will be presented with the
standard phone system hold music.
1.
While on the call press the Hold key
"hold' soft key the display. When an external call is placed
on hold, the caller is presented with hold music.
2.
To retrieve the call, press the Hold key or the soft key under
the RESUME display.
If you have more than one call on hold, use the up or down arrow
keys to select the call then press the "resume" soft key to connect
Note
to that party.
Call Transfer
You can transfer calls from your Desk Phone to another Desk
Phone in your office or to any other phone number outside your
office. For example, if you receive a call from a coworker in the
office, you can transfer that call to another coworker in the office or
on his cellular phone outside the office.
To Transfer a Call-
Note: The following instructions assume you are on a call and that
your phone only has one call active.
1.
Place the caller on hold by pressing the hold key
2.
Press the down arrow
press the next available Call Key
3.
When you hear the dial tone, dial the desired extension
number or phone number you wish to transfer the call to.
4.
Announce the call to the new party or skip to step 5 to do a
"Blind Transfer"
5.
To initiate the transfer, press TRANSFER key
6.
Your line will hang up and the extension you transferred to
will ring and connect to your caller
If there were other calls on the phone, you will be asked to select
which Peer to transfer to. Select the appropriate Peer and it will
automatically transfer the active call to the Peer, releasing both
Note
calls from the phone so you can hang up. The other call(s) that
are on hold will remain on hold.
or select the
to access a second line or