10. Time display is not correct.
11. DVR can not control PTZ.
12. Motion detection function does not work.
13. Can not log in client-end or web.
14. There is only mosaic no video when preview or playback video file remotely.
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There are following possibilities:
Setup is not correct
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Battery contact is not correct or voltage is too low.
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Crystal is broken.
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There are following possibilities:
Front panel PTZ error
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PTZ decoder setup, connection or installation is not correct.
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Cable connection is not correct.
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PTZ setup is not correct.
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PTZ decoder and DVR protocol is not compatible.
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PTZ decoder and DVR address is not compatible.
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When there are several decoders, please add 120 Ohm between the PTZ
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decoder A/B cables furthest end to delete the reverberation or impedance
matching. Otherwise the PTZ control is not stable.
The distance is too far.
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There are following possibilities:
Period setup is not correct.
•
Motion detection zone setup is not correct.
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Sensitivity is too low.
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For some versions, there is hardware limit.
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There are following possibilities:
For Windows 98 or Windows ME user, please update your system to
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Windows 2000 sp4. Or you can install client-end software of lower version.
Please note right now, our DVR is not compatible with Windows VISTA
control.
ActiveX control has been disabled.
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No dx8.1 or higher. Please upgrade display card driver.
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Network connection error.
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Network setup error.
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Password or user name is invalid.
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Client-end is not compatible with DVR program.
•
There are following possibilities:
Network fluency is not good.
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Honeywell