Troubleshooting - Zte J G380 User Manual

This section describes how to troubleshoot some problems when they occur to your phone. If you can
not deal with them, contact your local dealer.
Problem
Weak signal
Echo or noise
Fail to use some
functions

Troubleshooting

Possible Cause
The area covered with weak
signal, such as basement, and the
area near high-rise buildings.
The network is busy. For example,
you may fail to make calls during
rush hours because of busy
network.
You are too far away from station. Contact your network service provider for
Poor network trunk.
Poor telephone line.
Your network service provider
does not support such functions,
or you have not applied to activate
the functions.
ZTE-J G380 GoTa Digital Trunking Phone User Manual
Move to the area covered with strong
signal.
Avoid using mobile phone during rush
hours.
station location.
Press the End Key and dial again.
Press the End Key and dial again.
Contact your network service
provider.
Solution
63