Technical Information And Help; Troubleshooting And Faq's - Zte F153 User Manual

Technical Information and Help

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3.1 Troubleshooting and FAQ's

Please check the manual thoroughly before contacting your service provider and read the
issues below:
Symptom
Enter PIN
Insert (U)SIM
Enter password or
Unlock Code
(No) key tone when
pressing keys
No incoming ring
tone
No alarm tone
A phone number
cannot be dialled
Short message
cannot be sent
Resolution
Input the correct PIN number as supplied by Telstra. See section
1.3
Check you have inserted a valid (U)SIM card. See Installing the
(U)SIM Card
Enter the unlock code. Default is 0000. See Settings, Security
Check the key tone settings in your current profile. See section
1.13
Check the ring tone and ringing volume settings in the profile.
Check the handset is not muted (Long press the # Key)
Check the profile setting (silent) and the alarm ring setting
Check whether any call restrictions are set. See Advanced Call
Settings, Section 2.12
Check the SMS centre setting in the SMS-Settings menu.
Restore Defaults
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