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TROUBLESHOOTING
PLEASE CHECK THE MANUAL THOROUGHLY BEFORE CONTACTING YOUR
SERVICE PROVIDER.
Symptom
How do I check the
software version?
How do I reset to
factory defaults?
How do I check the
SMS service centre
number?
How do I configure
the MMS Settings?
How do I configure
Email settings?
How do I copy
Contacts to or
from my SIM card?
Solution
Menu > Settings > About phone > Build
number
Menu > Settings > Backup & reset > Factory
data reset
Menu > Messages > Options > Settings > Text
Message Settings (SMS)
Menu > Messages > Options > Settings >
Multimedia Message (MMS)
Apps > Email, or Menu > Settings > Accounts
Contacts > Options > Import/Export > Follow
the directions on screen
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