Phonak Baseo Q15 User Manual
  1. Manuals
  2. Brands
  3. Phonak Manuals
  4. Hearing Aid
  5. Baseo Q15
  6. User manual
Phonak Baseo Q15 User Manual

Phonak Baseo Q15 User Manual

Hide thumbs Also See for Baseo Q15:
Table of Contents

Advertisement

Quick Links

Phonak Baseo Q
Q15
User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Baseo Q15 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Phonak Baseo Q15

Summary of Contents for Phonak Baseo Q15

  • Page 1 Phonak Baseo Q User Guide...

  • Page 2: Table Of Contents

    Contents 1. Welcome 2. Important safety information: Please read before operating your hearing aid for the first time Hazard warnings Information on product safety 3. Hearing aid description 4. Step-by-step instructions for using the hearing aid Step 1. Getting to know your hearing aid Step 2.
  • Page 3 Step 9. Turning off the hearing aid Step 10. Changing the battery 5. Care and maintenance 6. Troubleshooting 7. Wireless accessories description 8. Service and warranty 9. Compliance information 10. Information and description of symbols...
  • Page 4 This user guide is valid for: Non wireless models Phonak Baseo Q15-M Phonak Baseo Q15-P Phonak Baseo Q15-SP...

  • Page 5: Welcome

    1. Welcome Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market.

  • Page 6: Important Safety Information

    They should not be used by any other person as they could damage hearing. ! Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid.
  • Page 7 ! Do not use the hearing aids in explosive areas (mines or industrial areas with danger of explosions). ! Hearing aid batteries are toxic if they are swallowed! Keep out of reach of children, mentally challenged people and pets. If batteries are swallowed, consult your physician immediately! ! If you feel pain in or behind your ear, if it is inflamed, if skin irritation or accelerated accumulations of ear...

  • Page 8: Information On Product Safety

    ! External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG, to avoid any electrical shock. ! The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.):...
  • Page 9 I Protect your hearing aid from heat (never leave it near a window or in the car.) Never use a microwave or other heating devices to dry your hearing aid. Ask your hearing care professional about suitable drying methods. I When you are not using your hearing aid, leave the battery compartment open so that any moisture can evaporate.
  • Page 10 2. Important safety information I Remove the battery if you are not using your hearing aid for a long period of time. I Special medical or dental examinations including radiation described below, may adversely affect the correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: S Medical or dental examinations with X-ray...

  • Page 11: Hearing Aid Description

    3. Hearing aid description The following user instructions describe different hearing aid models: The M, P and SP hearing aids. The different hearing aids can be adapted with a variety of earmolds. On the following pages use the labeled drawings to identify the earmold that you use. The following table shows what battery you need for your hearing aid model.
  • Page 12 3. Hearing aid description Option A: with classic earmold a Right or left indicator (right=red, left=blue) b Battery compartment with ON/OFF switch c Volume control d Program button e Microphone inputs f Hook / sound output g Hearing tube h Classic earmold (detachable)
  • Page 13 Option B: with dome Option C: with SlimTip a Hearing tube b Earmold: Dome (detachable) c Retention d Earmold: SlimTip (detachable) e Removal handle...

  • Page 14: Step-By-Step Instructions For Using The Hearing Aid

    4. Step-by-step instructions for using the hearing aid The following chapter provides step-by-step instructions on how to use your hearing aid. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green. Step 1.
  • Page 15 To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards (Fig. 1a). Increase volume Decrease volume Fig. 1a In order to change a hearing program, press the program button displayed (Fig. 1b). Program button Fig.

  • Page 16: Step 2. Battery Preparation

    4. Using the hearing aid Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery. Fig. 2...

  • Page 17: Step 3. Inserting The Battery

    Step 3. Inserting the battery Take the hearing aid in your hand and open the battery door (Fig. 3a). Insert the battery so that you see the + symbol on the battery (Fig. 3b). Fig. 3a Fig. 3b...

  • Page 18: Step 4. Turning On The Hearing Aid

    4. Using the hearing aid Step 4. Turning on the hearing aid Switch on the hearing aid by closing the battery compartment (Fig. 4). Fig. 4 I Open and close the battery compartment gently and carefully. I Check if you feel resistance when closing the battery compartment.

  • Page 19: Step 5. Inserting The Hearing Aid

    The hearing aid is now switched on. It can take a few seconds before it starts. (When you wear the hearing aid, you will hear an acoustic signal). Step 5. Inserting the hearing aid This step shows you how to correctly insert the hearing aid.
  • Page 20 4. Using the hearing aid Step 5.1 Identifying the hearing aid for the right and left ear Side indicator: right = red left = blue Fig. 5a...
  • Page 21 Step 5.2 Inserting the hearing aid with classic earmold Before inserting the earmold, check that the earmold tube is slided over the hearing aid hook correctly. With your right hand, take your earmold for the right ear (red mark on the hearing aid, see step 5.1) between your thumb and forefinger (Fig.
  • Page 22 4. Using the hearing aid If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the earmold until it fits correctly. Check the fit by running your finger over the bowl of the ear.
  • Page 23 Step 5.3 Inserting the hearing aid with a dome Before inserting the dome, check that it is correctly attached to the tube (dome length is completely sliced over the tube). With your right hand, place the right hearing aid (red mark on the hearing aid, see step 5.1) behind your right ear (Fig.
  • Page 24 4. Using the hearing aid If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the dome until it fits correctly. You have now successfully inserted the right hearing aid.

  • Page 25: Step 6. Adjusting The Volume Control Behind The Ear

    Step 6. Adjusting the volume control behind the ear To increase the volume press the volume control upwards. To decrease it, press the volume control downwards using your forefinger. Use your thumb to lightly support the hearing aid (Fig. 6a). Increase volume Decrease volume Fig.

  • Page 26: Step 7. Selecting The Hearing Program Behind The Ear

    4. Using the hearing aid Step 7. Selecting the hearing program behind the ear In order to select or change a hearing program, press the program button displayed (Fig. 7). Fig. 7 If you press it again, you change to the next program. A signal indicates the change.

  • Page 27: Step 8. Removing The Hearing Aid

    Step 8. Removing the hearing aid Step 8.1 Removing the hearing aid with classic earmold Take the hearing aid behind your ear (do not touch the tube!) and lift it above the upper part of your ear and then gently let go (Fig. 8a). Fig.
  • Page 28 4. Using the hearing aid Step 8.2 Removing the hearing aid with a dome Grasp the hearing aid by the hearing tube and carefully remove it from your ear (Fig. 8c). Fig. 8c ! In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear.

  • Page 29: Step 9. Turning Off The Hearing Aid

    Step 9. Turning off the hearing aid You can turn off your hearing aid by opening the battery compartment (Fig. 9). Fig. 9 Step 10. Changing the battery Your hearing aid will indicate with a double beep, that the battery soon needs to be changed. You typically have up to 30 minutes to change the battery, however this can differ and might be considerably shorter.

  • Page 30: Care And Maintenance

    5. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 31 Daily Inspect the earmold (dome or SlimTip) and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse these parts with water, risk for lodging in the tube.

  • Page 32: Troubleshooting

    6. Troubleshooting Hearing aids sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the hearing tube and earmold for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary.
  • Page 33 Pain or inflammation in your ear Remove the hearing aid and consult with your hearing care professional. If the problem is serious, please contact your physician.

  • Page 34: Wireless Accessories Description

    7. Wireless accessories description Phonak provides a range of wireless accessories that extend the capabilities of your hearing aids in selected situations such as watching TV, talking on the phone and communicating in noise over distance. Communication in noise over distance...
  • Page 35 Behind-the-ear receiver option Microphone * Body-worn receiver option * Some Roger/FM microphones also support input from audio sources via Bluetooth® or cable.

  • Page 36: Service And Warranty

    8.2 International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds, external receivers.
  • Page 37 8.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.

  • Page 38: Compliance Information

    9. Compliance information Europe: Declaration of Conformity Hereby Phonak AG declares that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide...

  • Page 39: Information And Description Of Symbols

    10. Information and explanation of symbols With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
  • Page 40 10. Information and explanation of symbols EMC and Radio communications compliance label Australia. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 41 Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit) Humidity transportation: Up to 90% (non condensing) Humidity storage: 0% to 70%, if not in use. See instruction in chapter 2.2 regarding drying the hearing aid after use. Atmospheric pressure: 200 hPA to 1500 hPa The symbol with the crossed-out garbage bin is to make you aware...
  • Page 42 Notes...
  • Page 44 Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

Table of Contents

Save PDF