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This user guide is valid for: Wireless models CE mark applied Phonak Bolero V90-M 2015 Phonak Bolero V90-P 2015 Phonak Bolero V90-SP 2015 Phonak Bolero V70-M 2015 Phonak Bolero V70-P 2015 Phonak Bolero V70-SP 2015 Phonak Bolero V50-M 2015 Phonak Bolero V50-P...
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Your hearing aid details If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional. Model Battery type Bolero V-M Bolero V-P Bolero V-SP Earpiece Dome or SlimTip Classic earmold Your hearing care professional:...
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Your hearing aids have been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
Contents Your hearing aid Quick guide Parts of your hearing aid Using your hearing aid Left & right hearing aid markings On/Off Batteries Putting on your hearing aid Removing your hearing aid Push button Volume control Further Information 10. Care and maintenance 11.
1. Quick guide Left & right hearing aid markings Blue marking for left hearing aid. Red marking for right hearing aid. Bolero V-M Bolero V-P, V-SP Changing batteries Bolero V-M Bolero V-P & V-SP Remove the Open the Place battery in the sticker from the battery door.
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On/Off Push button The push button on your hearing aid can have various functions. Volume control Bolero V-P and V-SP only: To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards.
2. Parts of your hearing aid The pictures below show the models described in this user guide. You can identify your personal model by: • Checking “Your hearing aid details” on page 3. • Or comparing your hearing aid with the following shown models.
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Bolero V-M Push button Tube Battery door Earpiece: Dome Anchor (detachable) Bolero V-P & V-SP Hook / sound output Push button Volume control Battery door Classic earmold (detachable)
3. Left & right hearing aid markings There is a red or blue marking to tell you if it is a left or a right hearing aid. Blue marking for left hearing aid. Red marking for right Bolero V-M Bolero V-P, V-SP hearing aid.
4. On/Off The battery door is also the on/off switch. Closed battery door = hearing aid is on Open battery door = hearing aid is off When you switch on your hearing aid you may hear a start-up melody.
5. Batteries Bolero V-M Bolero V-P & V-SP Remove the Open the Place battery in the sticker from battery door. battery door with the the new “+” symbol facing battery. upwards. If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+”...
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Model Zinc air Color ANSI battery marking on code code size package Phonak Bolero brown PR41 7002ZD V-P, V-SP orange PR48 7000ZD Please ensure you use the correct type of zinc-air battery in your hearing aids. Please also read chapter 16.2 for further information on...
6. Putting on your hearing aid 6.1 Putting on your hearing aid with a classic earmold Take the earmold up to your ear and place the canal portion into your ear canal. Place the hearing aid behind your ear. Insert the upper part of the earmold into the upper part of the bowl of your ear.
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6.2 Putting on your hearing aid a with dome or SlimTip Place the hearing aid behind your ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid.
7. Removing your hearing aid 7.1 Removing your hearing aid with a classic earmold Lift the hearing aid above the upper part of your ear. Grasp the earmold in your ear and gently remove it. Please try to avoid pinching the tube to remove your hearing aid.
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7.2 Removing your hearing aid with a dome or SlimTip Pull on the bend of the tube and remove the hearing aid from behind the ear. In very rare cases, your earpiece can remain in your ear canal when removing the hearing aid from the ear.
8. Push button The push button on your hearing aid can have various functions. This depends on the programming of your hearing aid, which is indicated in your individual “Hearing aid instructions”. Please ask your hearing care professional for this printout.
9. Volume control Bolero V-P and V-SP only: To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards. The volume control can be disabled by your hearing care professional, if desired.
10. Care and maintenance Routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline. For further information regarding product safety, see chapter 16.2. General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
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Your hearing aids are resistant to water, sweat and dust under the following conditions: • The battery door is fully closed. Ensure that no foreign object such as hair is caught in the battery door when it is closed. • After exposure to water, sweat or dust, the hearing aid is cleaned and dried.
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Daily Inspect your earmold (dome or SlimTip) and tube for earwax and moisture. Clean the surfaces with a lint-free cloth or use the small brush provided in the hearing aid hard case. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse these parts with water.
Phonak DECT phone II Phonak TVLink II connected to TV * The Phonak ComPilot II with neckloop or ComPilot Air II with clip to attach to clothing. They also have basic remote control functionalities. For advanced control they can be used with the Phonak RemoteControl App.
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11.2 Communication in noise and over distance The Roger portfolio provides outstanding microphone performance to help you better understand in noise and over distance. With Roger you can benefit from: • understanding every word in a noisy situation (e.g. restaurants, public areas and over distance) •...
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Behind-the-ear receiver option Microphone* Body-worn receiver option * Some Roger microphones also support input from audio sources via Bluetooth® or cable. Bluetooth® is a registered trademark owned by the Bluetooth SIG, Inc.
International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds and external receivers.
Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.
Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations). Australia: Supplier Code Number...
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Notice 2: Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device. Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada.
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no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
14. Information and description of symbols With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.
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EMC and Radio communications compliance label Australia. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
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Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during transportation: Up to 90% (non condensing). Humidity during storage: 0% to 70%, if not in use. See instruction in chapter 16.2 regarding drying the hearing aid after use. Atmospheric pressure: 200 hPA to 1500 hPa The symbol with the crossed-out garbage bin is to make you aware that this hearing aid...
15. Troubleshooting Problem Causes Hearing aid not functioning Dead battery Blocked speaker/earpiece Battery not inserted correctly Hearing aid switched off Hearing aid whistles Hearing aid not inserted correctly Earwax in ear canal Hearing aid not loud enough Volume too loud or distorted Low battery Speaker/earpiece blocked...
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What to do Change battery (chapter 1 + 5) Clean speaker opening/earpiece Insert battery correctly (chapter 1 + 5) Switch hearing aid on by completely closing the battery door (chapter 4) Insert hearing aid correctly (chapter 6) Contact your ENT/GP or hearing care professional Decrease volume (chapter 8 + 9) Change battery (chapter 1 + 5) Clean speaker opening/earpiece...
16. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it.
Phonak are compensate for impaired not permitted. Such hearing. The hearing aids changes may damage your (specially programmed for ear or the hearing aid.
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If you feel pain in or Hearing programs in the behind your ear, if it is directional microphone inflamed or if skin mode reduce background irritation and accelerated noises. Please be aware accumulations of earwax that warning signals or occur, please check with noises coming from your hearing care behind, e.
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IECXXXXX standards. Only • Keep magnets (i.e. battery use accessories approved handling tool, EasyPhone by Phonak AG, to avoid any magnet, etc.) at least electrical shock. 15 cm (6 inches) away from the active implant. The following is only...
Never immerse a window or in the car). your hearing aid in water! Never use a microwave or Phonak hearing aids are not other heating devices to specifically designed for dry your hearing aid. Ask extended periods of water...
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hearing aid after use. Store The batteries used in these the hearing aid in a safe, hearing aids should not dry and clean place. exceed 1.5 Volts. Please do not use silver-zinc or Li-ion Do not drop your hearing (lithium-ion) rechargeable aid! Dropping onto a hard batteries as these may surface can damage your...
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Special medical or dental Do not use your hearing examination including aid in areas where radiation described below, electronic equipment may adversely affect the is prohibited. correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: •...
17. Important information: Cell phones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compatibility between Wireless Communications Devices and Hearing Instruments) standard, the compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating...
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Note: the performance of individual hearing aids may vary with individual cell phones. Therefore, please try the hearing aid with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing aid prior to purchase.
18. For the US market only, complies with the FDA regulations Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective...
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(i) Unilateral hearing loss of sudden or recent onset within the previous 90 days. (ii) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. (iii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
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Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be...
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you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid. Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician.
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19. Important information: Cell phones The Tinnitus Balance noise generator is a broadband sound Generator which may have been enabled in your hearing aid. It provides a means of sound enrichment that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus.
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Should you develop any side effects whilst using the noise generator such as headaches, nausea, dizziness or heart palpitations or experience a decrease in auditory function, you should discontinue use and seek a medical evaluation. According to OSHA (Occupational Safety & Health Administration, U.S.
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