Troubleshooting Guide - Enerzone BIO-45 MF Owner's Manual

Pellet stove
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TROUBLESHOOTING GUIDE

When your stove acts up, the first reaction is to call for help. This guide may save time and money by enabling you to solve simple problems
yourself. Problems can be caused by to only five factors: 1) poor fuel; 2) poor operation or maintenance; 3) poor installation; 4) component
failure; 5) factory defect. You can usually solve those problems related to 1 and 2. Your dealer can solve problems relating to 3, 4 and 5.
Should you need to contact your dealer or the manufacturer, please photocopy and fill out the form in
Appendix B. Try to answer as many questions as you can. Have it handy when you call. This will help
STOVE SHUTS OFF AND
Possible Causes:
1.
Airflow pressure switch hose or pressure tab for hose are
blocked.
2.
The air inlet, burn pot, interior combustion air chambers,
combustion blower, or exhaust pipe are blocked with ash or
foreign material.
3.
Vent pipe is incorrectly installed.
4.
The airflow pressure switch wire connections are faulty.
5.
The airflow pressure switch wires are pulled loose at the
connector on the wiring harness.
6.
Combustion/exhaust blower failure.
7.
Control board is not sending power to the combustion/exhaust
blower.
8.
Control board not sending power to airflow pressure switch.
9.
Airflow pressure switch has failed (very rare).
Refer to figures 26 - 28 to help locate indicated parts.
you obtain a much faster service.
APPEARS ON CONTROL BOARD
Possible Remedies: (Unplug stove first when possible)
Unhook air hose from the airflow switch and blow through it. If air
flows freely, the hose and tube are fine. If air will not flow throw the
hose, use a thin wire to clear the blockage.
Follow all cleaning procedures in the maintenance section of the
owner's manual.
Check to make sure vent pipe installation meets the criteria in the
owner's
manual
as
well
recommendations.
Check the connectors attached to the pressure switch.
Check to see whether the wires are loose at the connectors.
This blower must turn on when you start the unit. If it does not, make
sure there is power on the connections. If the power is connected,
the motor is probably defective; if there is no power, see #7.
If there is no power going to the combustion blower, check all
connections. If all wires are properly connected, you have a
defective control board.
There should be a 120-volt current going to the air switch after the
stove has been on. You will need a technician to perform this test.
To test the airflow pressure switch, you need to disconnect the air
hose from the blower casing. With the other end still attached to the
switch, very gently suck on the loose end of the hose (you may want
to completely disconnect the hose from the stove and the switch first
and make sure it is clear). If you hear a click, the switch is working.
BE CAREFUL: TOO MUCH SUCTION CAN DAMAGE THE
SWITCH.
as
the
pipe
manufacturer's
23

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