Red Power Led Is On; Fan Failures; Fan Tray Is Absent; Alm Led Is Red - HP A-F5000 Installation Manual

Follow these steps to troubleshoot the power supply failure:
Check whether the power switch is turned on.
1.
Check whether the power cables of the firewall are firmly connected.
2.
Check whether the switch of the power source is turned on.
3.
Check whether the power cable is damaged.
4.
If the cause cannot be located in the steps above and the problem persists, contact your local sales
5.
agent.

Red power LED is on

If the firewall cannot be powered on and the red power LED on the front panel is on, it indicates that the
power supply is faulty and has alarms.
Follow these steps to troubleshoot the power supply failure:
Switch off the power supply,and check the power supply is firmly seated.
1.
Check whether the power source meets the requirements of the firewall.
2.
If the cause cannot be located in the steps above and the problem persists, contact your local sales
3.
agent.

Fan failures

Fan tray is absent

After the firewall is booted, the following information may appear on the configuration terminal:
%Jul 5 14:47:20:618 2010 HP DEV/4/FAN ABSENT:
Fan 1 is absent.
The output indicates that the fan tray is not in position.
Follow these steps to troubleshoot the fan tray failure:
Check whether the fan tray is in position.
1.
Check whether the fan tray is in firm contact with the backplane of the firewall chassis.
2.
If the cause cannot be located in the steps above and the problem persists, contact your local sales
3.
agent.

ALM LED is red

When the firewall is running, the ALM LED on the fan tray panel may turn red, and the following
information may appear on the configuration terminal:
%Jul 5 14:59:03:878 2010 HP DRVMSG/3/FanPlugIn:Fan 1 Plug In.
%Jul 5 14:59:03:879 2010 HP DRVMSG/3/FanErr:Fan 1 Error.
#Jul 5 14:59:03:998 2010 HP DEV/1/FAN STATE CHANGES TO FAILURE:
Trap 1.3.6.1.4.1.2010.2.23.1.12.1.6: fan ID is 1
%Jul 5 14:59:03:998 2010 HP DEV/4/FAN FAILED:
Fan 1 failed.
The output shows that fan 1 is faulty.
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