Call Coverage/Consult
To answer a call for a
coworker for whom you
are a coverage point
To leave a message telling
a coworker to call the
original caller's extension
To use the Consult feature
to talk privately with a
coworker after answering
a redirected call
1
Press the call appearance button of the incoming call
when ring begins or green light flashes
Note: The call is not at your terminal until the
green light is flashing.
1
Press
Coverage Callback
Note: To leave a message telling a coworker to call
you, activate Leave Word Calling instead.
1
Press
Transfer
•
Call is temporarily put on hold
2
Press
Consult
or Dial the coworker's extension
Note: You can privately discuss call; if coworker is
not available, press the call appearance button next
to the fluttering light in order to reconnect to call.
If your coworker has activated Send All Calls, you
must use the Consult feature to reach your coworker.
3
Press
Transfer
or Press
to make it a 3-party call
Conf
while connected to the call
[confirmation tone]
or
Conf
[priority ring to coworker]
[single-burst ring to coworker]
again to send call to the coworker
[dial tone]
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