Troubleshooting; The Device Does Not Work At All; No Response To The Dmx Controller; Cleaning - Stairville LED Flood Panel 150 Owner's Manual

Troubleshooting

A few common problems that may occur during operation are shown in the following. Here are some sugges-
tions for easy troubleshooting:

The device does not work at all

1. Check the power connection and main fuse.

No response to the DMX controller

1. If the device is configured to the DMX mode, but no DMX signal is being received, the DMX indicator
flashes. If no DMX cable is connected, the DMX indicator is constantly on. Check the DMX connectors and
cables to see if they are properly linked. Try out other DMX cables if necessary.
2. If the DMX indicator is off and there is no response, check the address settings and DMX polarity.
3. Try out another DMX controller.
4. Check if the DMX cables run near or alongside high-voltage cables that may cause damage or interference
to DMX interface circuit.
5. Always ensure that the output of the last DMX device in the daisy chain is terminated with a 120-Ω resistor.
If the procedures recommended above do not succeed, please contact our Service Center. You can find the
contact information at www.thomann.de.

Cleaning

Clean the optical lenses which are accessible from the outside periodically to optimise light output. The clean-
ing frequency depends on the environment in which the device operates: damp, smoky or particularly dirty sur-
rounding can cause greater accumulation of dirt on the unit's optics. Clean with soft cloth using normal glass
cleaning fluid.
• Always dry the parts carefully.
• Clean the external optics at least every 20 days.
www.thomann.de
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