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Note:
Under no circumstances
return any equipment
without obtaining a Return
Material Authorization (RMA)
number.
6
Gateway ALR 8000 User's Guide
Quick Check
If your system does not operate correctly, re-read the instructions for the
procedure(s) you have performed. If an error occurs within an application,
consult the documentation supplied with the software.
This section identifies solutions to common problems. If the suggestions in
this section are not helpful, try calling Technical Support. In the event of a
problem, the following checks should be performed:
Looking Things Over
Sometimes, the simplest things can cause trouble. Before powering up the
system, perform the following checks:
•
Is the power cord connected to the system and an appropriate
power source?
•
Is the power source supplying power?
•
If a power strip is used, is it switched on? Is the circuit breaker set?
•
Does the voltage selection switch on the system's power supply
(AC) reflect the proper voltage?
Verifying Your Configuration
If your system is not operating correctly, the BIOS may contain an invalid
configuration parameter. Enter the BIOS program and check your
configuration settings.
Troubleshooting Guidelines
As you troubleshoot your system, keep the following guidelines in mind:
•
Never remove the system's covers while the system is powered up.
•
Do not attempt to open the monitor, it is extremely dangerous.
Even if the monitor's power is disconnected, stored energy within
the monitor's components can offer a painful or harmful
experience.
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