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kill -9 <amgrw_pid>
kill -9 <cmgrw_pid>
14-f. Use the following commands to restart each DataChannel visual process:
cnsw
logw
amgrw
cmgrw
14-g. Use the
dccmd
dccmd -action start all
14-h. Use the
dccmd
dccmd -action status all
More specifically, make sure that the UBA application associated with the DataChannel you configured
for the Cisco IP Telephony Technology Pack is running.
14-i. Watch the output of the
processes are running, run the
to the following:
DATA_CHANNEL_HOME
tail -f
where:
Variable
DATA_CHANNEL_HOME
<channel>
<collector>
The trailing dash (–) after <collector>
The following table identifies some events to watch for during the syntax check:
Event
The UBA application starts successfully, but then stops
executing.
The Bulk Adaptor Design File might be corrupt.
Netcool/Proviso Cisco IP Telephony Technology Pack User's Guide, Version 4.3-W
command to start all DataChannel applications:
command to verify that all of the DataChannel applications started properly:
switch to verify that all the necessary processes are running. If these
status
utility on the log file for the UBA by issuing a command similar
tail
/log/proviso.log | grep UBA.
<channel>
<collector>
.
Meaning
Is /opt/datachannel, by default.
Specifies the channel number (for example, 1) you
specified when configuring this DataChannel.
Specifies the collector number (for example, 100) you
specified when configuring this UBA Bulk Collector.
Removes extraneous log messages from your view. That is,
the trailing dash guarantees that the command displays
only those messages generated by your application. The
first set of messages relate to syntax checks.
Meaning
Typically, this event occurs because of a licensing issue.
This event causes a syntax error before the UBA
application connects to the database.
Appendix A: Configuration
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