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Table 2-3 Error Symptoms List
Error Symptoms
NOTE:
To diagnose a problem, first find the error symptom
in the left column. If directed to a check procedure, replace the
FRU indicated in the check procedure. If no check procedure
is indicated, the first Action/FRU listed in right column is the
most likely cause.
CD-ROM drive can
play audio CD but
no sound output.
Real-time clock is
inaccurate.
Audio software
program invokes
but no sound
comes from
speakers.
Data/fax modem
software program
invokes but cannot
receive/send
data/fax.
Video memory test
failed.
Video adapter failed.
Action/FRU
Make sure that the headphone jack of
the CD-ROM has an output, then check
if the audio cable from CD-ROM drive
to system board CD audio connector is
connected properly.
Turn up the sound volume.
Speaker power/connection/cable.
CD-ROM drive.
Real-Time Clock
Make sure that the information in the
Date and Time of BIOS Setup is set
correctly.
Load default settings.
RTC battery.
System board
Audio
Speaker power/connection/cable.
Modem
"Factory-Installed Modem Card" on
page 91.
Video and Monitor
Remove all non-factory cards.
Load default settings (if screen is
readable).
System board
83
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