Information in this document is subject to change without notice and does not represent a commitment on the part of MOXA. MOXA provides this document “as is,” without warranty of any kind, either expressed or implied, including, but not limited to, its particular purpose. MOXA reserves the right to make improvements and/or changes to this manual, or to the products and/or the programs described in this manual, at any time.
Table of Contents Chapter 1 Introduction ....................1-1 Overview ..........................1-2 Package Checklist......................... 1-2 Features ..........................1-2 Industrial Networking Capability ................1-2 Designed for Industrial Applications................. 1-2 Useful Utility and Remote Configuration ..............1-3 Recommended Software and Accessories..............1-3 Chapter 2 Getting Started ..................2-1 RS-232 Console Configuration (115200, None, 8, 1, VT100) ..........
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Using Virtual LAN ......................3-35 The Virtual LAN (VLAN) Concept ................ 3-35 Sample Applications of VLANs using MOXA EDS-516A ........3-37 Configuring Virtual LAN..................3-38 Using Multicast Filtering....................3-41 The Concept of Multicast Filtering ................. 3-41 Configuring IGMP Snooping .................. 3-44 Add Static Multicast MAC..................
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Appendix A MIB Groups ....................A-1 Appendix B Specifications ................... B-1 Appendix C Service Information.................. C-1 MOXA Internet Services ......................C-2 Problem Report Form ......................C-3 Product Return Procedure.....................C-4...
Introduction Chapter 1 Welcome to MOXA EtherDevice Switch EDS-516A Series, the Managed Redundant Ethernet Switch designed specially for connecting Ethernet-enabled devices in industrial field applications. The following topics are covered in this chapter: Overview Package Checklist Features...
Package Checklist MOXA EtherDevice Switch EDS-516A Series is shipped with the following items. If any of these items are missing or damaged, please contact your customer service representative for assistance. 1 MOXA EtherDevice Switch EDS-516A Hardware Installation Guide CD-ROM with User’s Manual and Windows Utility...
EDS-516A Series User’s Manual Introduction Useful Utility and Remote Configuration Configurable using a Web browser, Telnet/Serial console, and Windows utility Send ping commands to identify network segment integrity Recommended Software and Accessories EDS-SNMP OPC Server Pro DR-4524, DR-75-24, DR-120-24 DIN-Rail 24 VDC Power Supply Series...
Getting Started Chapter 2 This chapter explains how to access EDS-516A for the first time. There are three ways to access the switch: serial console, Telnet console, and web browser. The serial console connection method, which requires using a short serial cable to connect EDS-516A to a PC’s COM port, can be used if you do not know EDS-516A’s IP address.
Following this advice will allow you to maintain better control over the configuration of your EDS-516A. NOTE We recommend using MOXA PComm Terminal Emulator, which can be downloaded free of charge from MOXA’s website. Before running PComm Terminal Emulator, use an RJ45 to DB9-F (or RJ45 to DB25-F) cable to connect EDS-516A’s RS-232 Console port to your PC’s COM port (generally COM1 or COM2,...
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EDS-516A Series User’s Manual Getting Started 3. The Communication Parameter page of the Property window opens. Select the appropriate COM port for Console Connection, 115200 for Baud Rate, 8 for Data Bits, None for Parity, and 1 for Stop Bits.
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EDS-516A Series User’s Manual Getting Started 6. The Console login screen will appear. Press Enter to open the Account pop-up selector and then select either admin or user. Use the keyboard’s down arrow to move the cursor to the Password field, enter the Console Password (this is the same as the Web Browser password;...
EDS-516A Series User’s Manual Getting Started Configuration using a Telnet Console You may use Telnet to access EDS-516A’s console utility over a network. To be able to access EDS’s functions over the network (by Telnet or Web Browser) from a PC host that is connected to the same LAN as EDS-516A, you need to make sure that the PC host and EDS-516A are on the same logical subnet.
The Telnet Console looks and operates in precisely the same manner as the RS-232 Console. Configuration using a Web Browser MOXA EDS-516A’s web browser interface provides a convenient way to modify the switch’s configuration and access the built-in monitoring and network administration functions. You may use either Internet Explorer or Netscape to access EDS-516A.
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You may need to wait a few moments for the web page to be downloaded to your computer. Use the menu tree on the left side of the window to open the function pages to access each of MOXA EtherDevice Switch’s functions.
EDS-516A Series User’s Manual Getting Started Disabling Telnet and Browser Access If you are connecting EDS-516A to a public network, but do not intend to use its management functions over the network, we suggest disabling both Telnet Console and Web Configuration from the RS-232 Console’s Basic Settings...
Featured Functions Chapter 3 This chapter explains how to access EDS-516A’s various configuration, monitoring, and administration functions. There are three ways to access these functions: RS-232 console, Telnet console, and web browser. The serial console connection method, which requires using a short serial cable to connect EDS-516A to a PC’s COM port, can be used if you do not know EDS-516A’s IP address.
EDS-516A Series User’s Manual Featured Functions Configuring Basic Settings The Basic Settings group includes the most commonly used settings required by administrators to maintain and control EDS-516A. System The system identification items are displayed at the top of the web page, and will be included in alarm emails.
EDS-516A Series User’s Manual Featured Functions Password EDS-516A provides two levels of access privileges: admin privilege gives read/write access to all EDS-516A configuration parameters, and user privilege provides read access only. You will be able to view the configuration, but will not be able to make modifications.
EDS-516A Series User’s Manual Featured Functions Accessible IP MOXA EDS-516A uses an IP address-based filtering method to control access to EDS-516A units. Accessible IP Settings allows you to add or remove “Legal” remote host IP addresses to prevent unauthorized access. Access to EDS-516A is controlled by IP address. If a host’s IP address is in the accessible IP table, then the host will be allowed access to the EDS-516A.
EDS-516A Series User’s Manual Featured Functions Port Port settings are included to give the user control over Port Access, Port Transmission Speed, Flow Control, and Port Type (MDI or MDIX). An explanation of each configuration item follows: Enable Setting Description...
EDS-516A Series User’s Manual Featured Functions Speed Setting Description Factory Default Auto Allows the port to use the IEEE 802.3u protocol to negotiate with connected devices. The port and connected devices will determine the best speed for that connection. Auto...
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EDS-516A Series User’s Manual Featured Functions Auto IP Configuration Setting Description Factory Default Disable Set up EDS-516A’s IP address manually. By DHCP EDS-516A’s IP address will be assigned Disable automatically by the network’s DHCP server. By BOOTP EDS-516A’s IP address will be assigned automatically by the network’s BOOTP server.
EDS-516A Series User’s Manual Featured Functions Time EDS-516A has a time calibration function based on information from an NTP server or user specified Time and Date information. Functions such as Auto warning “Email” can add real-time information to the message.
NTP server. System File Update—By Remote TFTP MOXA EDS-516A supports saving your configuration file to a remote TFTP server or local host to allow other EDS-516A switches to use the same configuration at a later time, or saving the Log file for future reference.
EDS-516A Series User’s Manual Featured Functions Configuration Files Path and Name Setting Description Factory Default Max. 40 Characters The path and file name of EDS-516A’s None configuration file in the TFTP server. Firmware Files Path and Name Setting Description Factory Default Max.
To export the current configuration file of EDS-516A, click on Save to save it to the ABC. Load the ABC’s configurations to the Switch To import the configuration file of EDS-516A, click on Load to load it to the Switch. Restart This function is used to restart the MOXA EtherDevice Switch. Factory Default 3-11...
1600 Mbps. The Port Trunking Concept MOXA has developed a proprietary Port Trunking protocol that provides the following benefits: Gives you more flexibility in setting up your network connections, since the bandwidth of a link can be doubled, tripled, or quadrupled.
EDS-516A Series User’s Manual Featured Functions Communication Redundancy will be set to the factory default Traffic Prioritization will be set to the factory default Port-based VLAN or 802.1Q VLAN will be set to the factory default Multicast Filtering will be set to the factory default...
EDS-516A Series User’s Manual Featured Functions Available Ports/Member Port Setting Description Factory Default Member/Available Use Up/Down buttons to add/remove specific ports Ports from available ports to/from trunk group. Check box Check to designate which ports to add or remove. Unchecked...
EDS-516A Series User’s Manual Featured Functions Protocol Authentication Data UI Setting Method Version Type Encryption V1, V2c Community Use a community string match Read string for authentication Community SNMP V1, V1, V2c Community Use a community string match Write/Read string...
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EDS-516A Series User’s Manual Featured Functions For SNMP V3, there are two levels of privileges for different accounts to access the EDS-516A. Admin privilege allows access, and authorization to read and write the MIB file. User privilege only allows reading the MIB file, but does not have authorization to write.
This is a particularly important feature for industrial applications, since it could take several minutes to locate the disconnected or severed cable. For example, if MOXA EDS-516A is used as a key communications component of a production line, several minutes of downtime could cause a big loss in production and revenue.
In fact, Ethernet is often used to integrate video, voice, and high-rate industrial application data transfers into one network. MOXA EDS-516A, which comes equipped with a redundant Ethernet protocol called Turbo Ring, gives system maintainers a convenient means of setting up a versatile yet stable Ethernet network.
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EDS-516A Series User’s Manual Featured Functions When the number of EDS-516A units in the Turbo Ring is even. If there are 2N EDS-516A units (an even Master number) in the Turbo Ring, then the backup segment is one of the two segments connected to the (N+1)st EDS-516A (i.e., the EDS-516A unit...
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EDS-516A Series User’s Manual Featured Functions Ring Coupling Switch B Switch D Main Path Coupling Control Line Backup Path Coupling Port Switch A: "Coupler" Switch C Ring coupling is controlled through the configuration of a single switch, the ring coupler. In the figure, Switch A serves as the ring coupler, which manages the backup path from one of the rings.
EDS-516A Series User’s Manual Featured Functions Configuring Turbo Ring Use the Communication Redundancy page to configure Turbo Ring. Now Active This field shows which communication protocol is in use: Turbo Ring, RSTP, or neither. Master/Slave This field appears only when Turbo Ring mode is selected for Redundancy Protocol. It indicates if this EDS-516A is or is not the Master of the Turbo Ring.
Networks that have a complicated architecture are prone to broadcast storms caused by unintended loops in the network. MOXA EDS-516A’s STP feature is disabled by default. To be completely effective, you must enable RSTP/STP on every EDS-516A connected to your network.
EDS-516A Series User’s Manual Featured Functions NOTE The STP protocol is part of the IEEE Std 802.1D, 1998 Edition bridge specification. The following explanation uses bridge instead of switch. What is STP? STP (802.1D) is a bridge-based system that is used to implement parallel paths for network traffic.
EDS-516A Series User’s Manual Featured Functions What happens if a link failure is detected? As shown in next figure, the STP process reconfigures the network so that traffic from LAN segment 2 flows through Bridge B. LAN 1 Bridge B...
EDS-516A Series User’s Manual Featured Functions Which bridge should be the Root Bridge. The Root Bridge is the central reference point from which the network is configured. The Root Path Costs for each bridge. This is the cost of the paths from each bridge to the Root Bridge.
EDS-516A Series User’s Manual Featured Functions LAN Segment 1 Port 1 Port 1 Port 1 (Root Port) (Root Port) (Designated Bridge Port) Cost =100 Cost =100 Bridge B Bridge X Bridge A Port 2 Port 2 Port 2 (Designated (Blocked Port)
EDS-516A Series User’s Manual Featured Functions Switch A VLAN1 100BaseTX 100BaseTX VLAN2 full-duplex Link; full-duplex Link; only carries VLAN2 only carries VLAN1 (path cost = 18) (path cost = 18) Switch B Switch C Block VLAN1 VLAN1 802.1Q tagged, VLAN2...
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EDS-516A Series User’s Manual Featured Functions At the bottom of this page, the user can configure the “Settings” of this function. For RSTP, you can configure: Protocol of Redundancy Setting Description Factory Default Turbo Ring Select this item to change to the Turbo Ring None configuration page.
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These three variables are further restricted by the following two inequalities: [Eq. 4]: 2 * (Hello Time + 1 sec) ≦ Max. Age ≦ 2 * (Forwarding Delay – 1 sec) MOXA EDS-516A’s firmware will alert you immediately if any of these restrictions are violated. For example, setting Hello Time = 5 sec, Max.
Quality of Service for your network. The rules define different types of traffic and specify how each type should be treated as it passes through the switch. MOXA EDS-516A can inspect both IEEE 802.1p/1Q layer 2 CoS tags, and even layer 3 ToS information to provide consistent classification of the entire network.
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EDS-516A Series User’s Manual Featured Functions IEEE 802.1p Priority Level IEEE 802.1D Traffic Type Best Effort (default) Background Standard (spare) Excellent Effort (business critical) Controlled Load (streaming multimedia) Video (interactive media); less than 100 milliseconds of latency and jitter Voice (interactive voice); less than 10 milliseconds of...
3 ToS information, to provide a consistent classification of the entire network. EDS-516A Series’ QoS capability improves your industrial network’s performance and determinism for mission critical applications. QoS Classification MOXA EDS-516A supports inspection of layer 3 ToS and/or layer 2 CoS tag information to determine how to classify traffic packets. 3-32...
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EDS-516A Series User’s Manual Featured Functions Queuing Mechanism Setting Description Factory Default Weighted Fair EDS-516A has 4 priority queues. In the weighted fair scheme, an 8, 4, 2, 1 weighting is applied to the four priorities. This approach prevents the lower priority...
EDS-516A Series User’s Manual Featured Functions CoS Mapping Setting Description Factory Low/Normal/ Set the mapping table of different CoS values to 4 0: Low Medium/High different egress queues. 1: Low 2: Normal 3: Normal 4: Medium 5: Medium 6: High...
EDS-516A Series User’s Manual Featured Functions Using Virtual LAN Setting up Virtual LANs (VLANs) on your EDS-516A increases the efficiency of your network by dividing the LAN into logical segments, as opposed to physical segments. In general, VLANs are easier to manage.
To carry multiple VLANs across a single physical (backbone, trunk) link, each packet must be tagged with a VLAN identifier so that the switches can identify which packets belong to which VLAN. To communicate between VLANs, a router must be used. MOXA EDS-516A supports two types of VLAN port settings: 3-36...
PVID to a Trunk Port. The untagged packet on the Trunk Port will be assigned the port default PVID as its VID. The following section illustrates how to use these ports to set up different applications. Sample Applications of VLANs using MOXA EDS-516A Device I Port 7 (Access Port...
EDS-516A Series User’s Manual Featured Functions “Access Port” with PVID 3. Port 6 connect a single untagged device and assigns it to VLAN 5; it should be configured as “Access Port” with PVID 5. Port 7 connects a single untagged device and assigns it to VLAN 4; it should be configured as “Access Port”...
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EDS-516A Series User’s Manual Featured Functions Management VLAN ID Setting Description Factory Default VLAN ID Set the management VLAN of this EDS-516A. ranges from 1 to 4094 Port Type Setting Description Factory Default Access This port type is used to connect single devices without tags.
EDS-516A Series User’s Manual Featured Functions VLAN Mode Setting Description Factory Default 802.1Q VLAN Set VLAN mode to 802.1Q VLAN 802.1Q VLAN Port-based VLAN Set VLAN mode to Port-based VLAN Port Setting Description Factory Default Enable/Disable Set port to specific VLAN Group.
EDS-516A Series User’s Manual Featured Functions NOTE The physical network can have a maximum of 64 VLAN settings. Using Multicast Filtering Multicast filtering improves the performance of networks that carry multicast traffic. This section explains multicasts, multicast filtering, and how multicast filtering can be implemented on your EDS-516A.
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IGMP Group1 Hosts only receive dedicated traffic from other hosts belonging to the same group. Multicast Filtering and MOXA EtherDevice Switch EDS-516A has three ways to achieve multicast filtering: IGMP (Internet Group Management Protocol) Snooping, GMRP (GARP Multicast Registration Protocol), and adding a static multicast MAC manually to filter multicast traffic automatically.
Static Multicast MAC Some devices may only support multicast packets, but not support either IGMP Snooping or GMRP. MOXA EDS-516A supports adding multicast groups manually to enable multicast filtering. 3-43...
EDS-516A Series User’s Manual Featured Functions Enabling Multicast Filtering Use the serial console or Web interface to enable or disable IGMP Snooping and IGMP querying. If IGMP Snooping is not enabled, then IP multicast traffic is always forwarded, flooding the network.
The information includes VID, Auto-learned Multicast Router Port, Static Multicast Router Port, Querier Connected Port, and the IP and MAC addresses of active IGMP groups. Add Static Multicast MAC If required, MOXA EDS-516A also supports adding multicast groups manually. Add New Static Multicast Address to the List Setting...
EDS-516A Series User’s Manual Featured Functions Join Port Setting Description Factory Default Select/Deselect Select the appropriate options to select the join ports for None this multicast group. Configuring GMRP GMRP is a MAC-based multicast management protocol, whereas IGMP is IP-based. GMRP provides a mechanism that allows bridges and end stations to register or un-register Group membership information dynamically.
For example, so-called “broadcast storms” could be caused by an incorrectly configured topology, or a malfunctioning device. The EDS-516A series not only prevents broadcast storms, but can also be configured to a different ingress rate for all packets, giving administrators full control of their limited bandwidth to prevent undesirable effects caused by unpredictable faults.
EDS-516A Series User’s Manual Featured Functions Ingress Setting Description Factory Default Ingress rate Select the ingress rate for all packets from the following options: not limited, 3%, 5%, 10%, 15%, 25%, 35%, 50%, 65%, 85% Using Port Access Control EDS-516A provides two kinds of Port-Based Access Controls. One is Static Port Lock and the other is IEEE 802.1X.
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EDS-516A Series User’s Manual Featured Functions Message Exchange Authentication server Client (RADIUS) EAPOL-Start EAP-Request/Identity EAP-Response/Identity RADIUS Access-Request RADIUS Access-Challenge EAP-Request/OTP RADIUS Access-Request EAP-Response/OTP EAP-Success RADIUS Access-Accept Port Authorized EAPOL-Logoff Port Unauthorized 1. When the supplicant receives an “EAP Request/Identity” frame, it sends an “EAP Response/Identity”...
EDS-516A Series User’s Manual Featured Functions 7. The authenticator sends “EAP Success” or “EAP Failure” based on the reply from the authentication server. Configuring Static Port Lock MOXA EDS-516A supports adding unicast groups manually if required. Setting Description Factory Default MAC Address...
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EDS-516A Series User’s Manual Featured Functions Radius Server Setting Description Factory Default IP address or The IP address or domain name of the RADIUS server localhost domain name Server Port Setting Description Factory Default Numerical The UDP port of the RADIUS Server...
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EDS-516A Series User’s Manual Featured Functions 802.1X Re-Authentication Setting Description Factory Default Enable/Disable Select the option to enable 802.1X Re-Authentication Disable Local User Database Setup When setting the Local User Database as the authentication database, set the database first. Local User Database Setup...
MOXA EDS-516A supports different approaches to warn engineers automatically, such as by using email and relay output. It also supports two digital inputs to integrate sensors into your system to automate alarms using email and relay output.
EDS-516A Series User’s Manual Featured Functions Event Type Event Types can be divided into two basic groups: System Events and Port Events. System Events are related to the overall function of the switch, whereas Port Events are related to the activity of a specific port.
EDS-516A Series User’s Manual Featured Functions Port Events Warning e-mail is sent when… Link-ON The port is connected to another device. The port is disconnected (e.g., the cable is pulled out, Link-OFF or the opposing device shuts down). The port’s traffic surpasses the Traffic-Threshold for Traffic-Overload that port (provided this item is Enabled).
EDS-516A Series User’s Manual Featured Functions Account Name Setting Description Factory Default Max. 45 Your email account name (typically your user name) None Characters Password Setting Setting Description Factory Default Disable/Enable to To reset the Password from the Web Browser interface,...
Events are related to the overall function of the switch, whereas Port Events are related to the activity of a specific port. MOXA EDS-516A supports two relay outputs. You can configure which relay output is related to which events. This helps administrators identify the importance of the different events.
Select this option to enable the Enable Line-Swap-Fast-Recovery function Using Set Device IP To reduce the effort required to set up IP addresses, the EDS-516A series comes equipped with DHCP/BOOTP server and RARP protocol to set up IP addresses of Ethernet-enabled devices automatically. 3-58...
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EDS-516A Series User’s Manual Featured Functions When enabled, the Set device IP function allows EDS-516A to assign specific IP addresses automatically to connected devices that are equIPped with DHCP Client or RARP protocol. In effect, EDS-516A acts as a DHCP server by assigning a connected device with a specific IP address stored in its internal memory.
Set the desired IP of connected devices. None Using Diagnosis MOXA EDS-516A provides two important tools for administrators to diagnose network systems. Mirror Port The Mirror port function can be used to monitor data being transmitted through a specific port.
EDS-516A Series User’s Manual Featured Functions Select the port number of the port whose network activity will be Monitored Port monitored. Select the port number of the port that will be used to monitor the Mirror Port activity of the monitored port.
EDS-516A Series User’s Manual Featured Functions Monitor by Port Access the Monitor by Port function by selecting ALL 10/100M Ports or Port i, in which i= 1, 2, …, 16, from the left pull-down list. The Port i options are identical to the Monitor by System function discussed above, in that users can view graphs that show All Packets, TX Packets, RX Packets, or Error Packets activity, but in this case, only for an individual port.
EDS-516A Series User’s Manual Featured Functions Using the MAC Address Table This section explains the information provided by EDS-516A’s MAC address table. The MAC Address table can be configured to display the following EDS-516A MAC address groups. Select this item to show all EDS-516A MAC addresses...
EDS-516A Series User’s Manual Featured Functions Bootup This field shows how many times the EDS-516A has been rebooted or cold started. Date The date is updated based on how the current date is set in the “Basic Setting” page. Time The time is updated based on how the current time is set in the “Basic Setting”...
EDS-516A Series User’s Manual Featured Functions NOTE The following events will be recorded into the EDS-516A’s Event Log table, and will then be sent to the specified Syslog Server: 1. Cold start 2. Warm start 3. Configuration change activated 4. Power 1/2 transition (Off...
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HTTPS/SSL. NOTE MOXA provides a Root CA certificate .After installing this certificate into your PC or notebook, you can access the web browser interface directly and will not see any warning messages again. You may download the certificate from EDS-516A’s CD-ROM.
EDS-516A switches. EDS Configurator is designed to provide you with instantaneous control of all of your EDS-516A switches, regardless of location. You may download the EDS Configurator software from MOXA’s website free of charge. This chapter includes the following sections:...
Use the Broadcast Search utility to search the LAN for all EDS-516A switches that are connected to the LAN. Note that since the search is done by MAC address, Broadcast Search will not be able to locate MOXA EtherDevice Servers connected outside the PC host’s LAN. Start by clicking the Broadcast Search icon , or by selecting Broadcast Search under the List Server menu.
Once the search is complete, the Configurator window will add the switch to the list of switches. Upgrade Firmware Keep your EDS-516A up to date with the latest firmware from MOXA. Perform the following steps to upgrade the firmware: 1. Download the updated firmware (*.rom) file from the MOXA website (www.moxa.com).
EDS-516A Series User’s Manual EDS Configurator GUI 3. Click the Upgrade Firmware toolbar icon , or select Upgrade under the Firmware menu. If the switch is Locked, you will be prompted to input the switch’s User Name and Password. 4. Use the Open window to navigate to the folder that contains the firmware upgrade file, and then click the correct “*.rom”...
EDS-516A Series User’s Manual EDS Configurator GUI Export Configuration The Export Configuration utility is used to save the entire configuration of a particular EDS-516A to a text file. Take the following steps to export a configuration: 1. Highlight the switch (from the Server list in the Configurator window’s left pane), and then...
Import Configuration function. Perform the following steps to import a configuration: 1. Highlight the server (from the MOXA EtherDevice Switch list in the Configurator window’s left pane), and then click the Import toolbar icon , or select Import Configuration from the Configuration menu.
There are six possible responses under the Status column. The Status of an EDS-516A indicates how the switch was located (by MOXA EtherDevice Switch Configurator), and what type of password protection it has.
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EDS-516A Series User’s Manual EDS Configurator GUI 2. When the Unlock status window reports Progress as OK, click the Close button in the upper right corner of the window. 3. The status of the switch will now read either Unlocked or Unlocked Fixed.
MIB Groups Appendix A MOXA EDS-516A comes with built-in SNMP (Simple Network Management Protocol) agent software that supports cold/warm start trap, line up/down trap, and RFC 1213 MIB-II. The standard MIB groups that MOXA EDS-516A series support are: MIB II.1 – System Group sysORTable MIB II.2 –...
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EDS-516A Series User’s Manual MIB Groups MIB II.10 – Transmission Group dot3 dot3StatsTable MIB II.11 – SNMP Group SnmpBasicGroup SnmpInputStats SnmpOutputStats MIB II.17 – dot1dBridge Group dot1dBase dot1dBasePortTable dot1dStp dot1dStpPortTable dot1dTp dot1dTpFdbTable dot1dTpPortTable dot1dTpHCPortTable dot1dTpPortOverflowTable pBridgeMIB dot1dExtBase dot1dPriority dot1dGarp qBridgeMIB...
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EDS-516A Series User’s Manual MIB Groups EDS-516A also provides a private MIB file, located in the file “MOXA-EDS516A-MIB.my” on the EDS-516A Series utility CD-ROM. Public Traps: 1. Cold Start 2. Link Up 3. Link Down 4. Authentication Failure 5. dot1dBridge New Root 6.
Service Information Appendix C This appendix shows you how to contact MOXA for information about this and other products, and how to report problems. In this appendix, we cover the following topics. MOXA Internet Services Problem Report Form Product Return Procedure...
MOXA Internet Services Customer satisfaction is our primary concern. To ensure that customers receive the full benefit of our products, MOXA Internet Services has been set up to provide technical support, driver updates, product information, and user’s manual updates. The following services are provided E-mail for technical support........support@moxa.com...
EDS-516A Series User’s Manual Service Information Problem Report Form MOXA EDS-516A Series Customer name: Company: Tel: Fax: Email: Date: Serial Number: _________________ Problem Description: Please describe the symptoms of the problem as clearly as possible, including any error messages you see. A clearly written description of the problem will allow us to reproduce the symptoms, and...
EDS-516A Series User’s Manual Service Information Product Return Procedure For product repair, exchange, or refund, the customer must: Provide evidence of original purchase. Obtain a Product Return Agreement (PRA) from the sales representative or dealer. Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter product repair time.
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