Table of Contents
Advertisement
User's Guide
Troubleshooting Problems
6-12 Solving Problems
If you experience a printer problem that you cannot correct, consult the
following troubleshooting guide for assistance. If you are still unable to
solve the problem, contact your Service Representative.
Table 6-1. Troubleshooting Guide
Symptom
Printer does not turn on; control
panel is blank.
Error message appears.
Self test does not operate and no
error message is displayed.
Control panel buttons do not work.
Select-dial does not move paper.
Self test runs ok; but printer re-
mains idle when computer sends
print data.
Probable Cause/Corrective Action
Power cable is not plugged into
power outlet or printer. Check
cable.
Power outlet is not supplying
voltage. Check outlet with
another appliance.
Main power fuse is blown or
defective. Check fuse and
replace if necessary.
Find error message in this
section and perform the
corrective action(s).
Printer requires service; contact
your Service Representative
for assistance.
Printing is in progress. Wait
until printing stops.
Printing is not paused. Press
Ready button and try again.
Printing is paused; press the
Ready button.
Advertisement
Table of Contents
Troubleshooting
