Virtual Office Logout - Nortel 2004 User Manual

Additional features

Virtual Office logout

(Services)
Troubleshoot Virtual Office
When you use Virtual Office, error messages may display on-screen.
Table 2 lists error messages and actions to correct the causes.
Table 2: Troubleshoot Virtual Office (Part 1 of 3)
Displayed Message
Busy, try again
120
1. Press the
2. Press the
scroll and highlight
Logout.
3. Press the
Probable Cause
Remote IP Phone is
active (not idle).
ACD is logged in.
Make-Set-Busy is
inactive on ACD IP
Phone.
Services key.
Up/Down navigation keys to
Virtual Office
Select soft key.
Actions
Wait for remote IP
Phone to become idle
and try again.
Log out of ACD IP
Phone before
initiating Virtual
Office from another
IP Phone.
Configure Make-Set-
Busy active on ACD
IP Phone.