Siemens Hicom 300 User Manual
Optiset e basic
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Also See for Hicom 300:
- User manual (44 pages) ,
- Operating instructions manual (28 pages) ,
- Operator's manual (26 pages)
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Table of Contents
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Summary of Contents for Siemens Hicom 300
- Page 1 Hicom 300 optiset E basic...
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Page 3: Table Of Contents
User Guide Introduction ....................5 Standard Features ................... 6 Internal and External Dialling ..............6 Dialling the Switchboard ................6 Call Transfer ..................... 7 Enquiry Call ....................8 Toggling between Calls ................9 8 Way Conference .................. 10 Call Pickup ..................... 11 Transfer a Second Caller ................ - Page 4 User Guide - Cont’d Optional Features .................. 22 Individual Abbreviated Dialling ..............22 System Abbreviated Dialling ..............23 Stored Number Redial ................24 Timed Reminder ..................25 Night Service ..................26 Key Settings (+/–) ................... 27 Quick Reference ..................28...
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Page 5: Introduction
This guide is designed to assist extension users on a Siemens Hicom 300 Communications System to use all authorised features. Your extension may not be authorised∗ ∗ ∗ ∗ ∗ to use all features. The Siemens representative can confirm features that are available to you. -
Page 6: Standard Features
Internal and External Dialling Handset operation - lift handset, listen for internal dial tone - dial the required extension number or external number preceded by line access code (code is normally 0) Handsfree operation - do not lift handset - dial the required extension number or external number preceded by line access code (code is normally 0) - lift handset when called party answers Your telephone may have restricted dialling facilities, e.g. -
Page 7: Call Transfer
Call Transfer You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press Transfer key, listen for internal dial tone - dial the required extension or switchboard - when the extension or the switchboard answers, announce the call and replace handset - if called party does not answer... -
Page 8: Enquiry Call
Enquiry Call This feature allows you to hold an existing call, dial another extension or even an external number, conduct a conversation without the original caller overhearing, and then return to the original caller. Activate Enquiry Call - press Transfer key, listen for internal dial tone - dial the required extension number or dial 0 and then the required external number - conduct your conversation... -
Page 9: Toggling Between Calls
Toggling between Calls You have a call on the line and wish to make a second call and want to toggle between both calls. Activate Toggle - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or external number You have a call on the line and wish to answer a second call and want to toggle between both calls. -
Page 10: Way Conference
8 Way Conference This feature allows you to bring up to 7 parties into an existing conversation on your extension. The 7 parties could be external, internal or a mix of both. Activate Conference - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or 0 and the external number - dial ∗... -
Page 11: Call Pickup
Call Pickup The call pick up feature allows you to answer any ringing extension in your pickup group from your telephone. Activate Call Pickup An extension within your pickup group is ringing - Call Pickup LED flashes - a ping ring will also alert you to an incoming call - lift handset, listen for internal dial tone - press Call Pickup key - you have now answered the call... -
Page 12: Transfer A Second Caller
Transfer a Second Caller Answer 2nd Call If you are busy on a call when the Call Pickup LED flashes and you wish to answer the waiting call. - ask existing caller to hold - press Call Pickup key - 1st call is placed on hold - 2nd call is now on line Transfer 2nd Call - press Transfer key, listen for internal dial tone... -
Page 13: Call Park
Call Park Calls may be parked on your optiset E basic for retrieval from your telephone, or any other digital telephone in your Call Pickup group which is equipped with a Park key. Only 1 call per pickup group may be parked at a time. Park a Call - press Park key - Park LED flashes... -
Page 14: Call Back
Call Back Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back - Busy - called extension is busy - dial ∗ ∗ ∗ ∗ ∗ 22 - confirmation tone is heard - replace handset The system will automatically call you back when both your extension and the called extension are free. - Page 15 Call Back - Cont’d Cancel Call Back (Before Ring Back) - lift handset - dial # 22 - confirmation tone is heard - replace handset...
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Page 16: External Line Reservation
External Line Reservation Should you dial 0 for a line and receive busy tone, i.e. all lines are busy, you may reserve the first line to become free for your use. Activate External Line Reservation You have dialled 0 for an external line and receive a busy tone, do not replace your handset. -
Page 17: Call Diversion Features
Fixed Call Forwarding Your line can be forwarded to a fixed destination for answering. This can be to either a Digital, analogue extension or external number. Programme or Change Fixed Call Forwarding - press Programme key - press Call Forward key twice or dial ∗ ∗ ∗ ∗ ∗ 11 - dial required extension number or 0 and external number - press Programme key - Call Forward LED is on (if equipped) -
Page 18: Variable Call Forwarding
Variable Call Forwarding This is a temporary Call Forwarding feature which allows you to divert all your calls to a destination of your choice and will override your Fixed Call Forwarding destination. Programme Variable Call Forwarding - press Programme key - press Call Forward key once only or dial ∗... -
Page 19: Pin Features
Electronic Telephone Lock This feature allows you to lock your extension, by dialling your PIN , which prevents unauthorised use of your extension. The PIN assigned to your extension will be provided by your System Administrator. Lock your Extension - dial ∗ ∗ ∗ ∗ ∗ 21 and your PIN Your extension will now be restricted to local or internal calls only Special dial tone will be heard to remind you that the feature is activated. -
Page 20: Mobile Class Of Service
Mobile Class of Service This feature allows you to activate your own Class of Service (barring level) on any extension. Activate Mobile Class of Service - dial ∗ ∗ ∗ ∗ ∗ 25 and your PIN Calls will now register against your name on the Telephone Management System. -
Page 21: Follow Me
Follow Me This feature allows you to activate call forwarding at a remote extension to enable calls to follow you from extension to extension. Activate Follow Me When you arrive at the remote extension where you wish to receive calls made to your extension. -
Page 22: Optional Features
Individual Abbreviated Dialling In addition to the System Abbreviated dialling lists you may programme 10 additional numbers, under the dial keypad digits 0-9, for your exclusive use. These numbers will, however, be subject to any trunk barring limits which apply to your extension. Programme numbers - press Programme key - dial ∗... -
Page 23: System Abbreviated Dialling
- dial the relevant code xxxxx - wait whilst system dials the number The system will now dial the required external number, the time taken will vary according to the type of main exchange to which your Hicom 300 is connected. -
Page 24: Stored Number Redial
Stored Number Redial This feature allows you to store any number for later re-dialling. The number may be stored for as long as required. Store a Number You have dialled a number and have not been answered or the number is busy, do not disconnect. -
Page 25: Timed Reminder
Timed Reminder This feature allows an extension to store one timed reminder. The system will then call the extension at the required time. Programme Timed Reminder - press Programme key - dial ∗ ∗ ∗ ∗ ∗ 23 - dial required time e.g. 0945 for 9:45 am 1430 for 2:30 pm Reminder Callback - telephone rings with special callback ringing... -
Page 26: Night Service
Night Service When the night bell rings - lift handset - dial ∗ ∗ ∗ ∗ ∗ 88 - you are now connected to the caller Check with System Administrator if any other type of Night Service is operational. -
Page 27: Key Settings (+/-)
Key Settings (+/–) The Plus and Minus keys allow for the individual setting of the levels of speech, ringing and ring tones. Change Speech Volume - whilst busy on a call - press + or – keys to adjust Speech volume - press + and –... -
Page 28: Quick Reference
& i t c i t c i l l l a i l a i e l i i v r i v r o l l Siemens Telecommunications (Pty) Ltd. Private Bag X71 Halfway House 1685...