Troubleshooting - Viking 091207J Use & Care Manual

Troubleshooting

Problem Possible Cause
Freezer control and Refrigerator is in defrost
lights are on, but mode.
compressor is not
operating
MeatSavor drawer Control settings are
temperature is too too low.
warm
Refrigerator does not Refrigerator is not
operate plugged in.
Control is not on
Fuse is blown, or
circuit breaker needs
to be reset.
Power outage
has occurred.
Refrigerator still won't Refrigerator is
operate malfunctioning.
Food temperature Condenser coils are dirty.
is too cold Refrigerator or freezer
controls are set too high.
Food temperature Door is not closing
is too warm properly.
Controls need to be
adjusted.
Condenser coil is dirty.
Rear air grille is blocked.
What To Do
Normal operation
Wait 40 minutes to see
if compressor restarts.
See p 5 to properly
adjust controls.
Plug in refrigerator.
Properly adjust controls.
Replace blown fuses.
Check circuit breaker
and reset.
Call local power
company to report outage.
Unplug refrigerator and
transfer food to another
refrigerator. If another
refrigerator is not available,
place dry ice in freezer
section to preserve food.
Warranty does not cover
food loss. Contact service
for assistance.
Clean coils. See p 29.
Properly adjust controls.
Check for internal
obstructions that are
keeping door from closing
properly.
Refrigerator is not level.
See installation instructions
for details on how to level
your refrigerator.
Check gaskets for proper
seal, clean if necessary.
See p. 29
See p. 5 to adjust your
controls
Clean coils. See p. 29.
Check the positioning of
food items in refrigerator to
make sure grille is not
blocked. Rear air grilles
are located under produce
drawers.
36
Troubleshooting
Problem Possible Cause
Food temperature is Door have been opened
too warm frequently or has been
opened for long periods
of time.
Refrigerator has an odor Compartment is dirty or
has odor causing food.
Water droplets form Check gaskets for proper
outside of door seal.
Humidity levels are high
Controls require
adjustment
Water droplets form on Humidity levels are high
inside of refrigerator or door has been opened
frequently.
Refrigerator or ice maker Normal operation
makes unfamiliar sounds
or seems too loud
Produce drawers do not Contents of drawer or
close freely positioning of items in
compartments could be
obstructing drawer.
Drawer is not in proper
position
Drawer channels are dirty
or need treatment
Refrigerator runs too Doors have been opened
frequently frequently or has been
opened for long periods
of time.
Humidity levels too high
Food has recently been
added.
Refrigerator is exposed
to heat by environment
or appliances nearby
What To Do
Reduce time door is open.
Organize food items
efficiently to assure door is
open for shortest time.
Clean according to p. 29.
Clean gaskets. See p. 29.
Hot, humid weather can
increase condensation.
See p. 5 to adjust
controls
Properly adjust controls
Reduce time door is open.
Organize food items
efficiently to assure door is
open for shortest time.
See p. 35
Reposition food and
containers to avoid
interference with the
drawers.
See p. 11 for proper
placement.
Clean drawer channels with
warm, soapy water. Rinse
dry thoroughly.
Apply thin layer of
petroleum jelly to drawer
channels.
Reduce time door is open.
Organize food items
efficiently to assure door is
open for shortest time.
Normal operation
Allow time for added food
to reach refrigerator or
freezer temperature.
Evaluate refrigerator's
environment. Refrigerator
may need to be moved to
run more efficiently.
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