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Troubleshooting
Problem
Possible Cause
Refrigerator runs too
Condenser coils are dirty
frequently
Controls need to be
adjusted.
Door is not closing
properly.
ICE and WATER
Problem
Possible Cause
No indicator lights are lit
Freezer door is not closed Verify that freezer door is
on dispenser control
Refrigerator not plugged in. Plug in refrigerator
Fuse is blown, or circuit
breaker needs to be reset. Check circuit breakers for
Power outage has
occurred.
Refrigerator is in Sabbath
Mode.
Ice Maker is not producing Ice maker has just been
enough ice or ice is
installed or a large
malformed.
amount of ice has been
used.
Water pressure is low.
Water filter is clogged or
needs to be changed.
*Manufacturer is not responsible for property damage due to improper installation
or water connection.
What To Do
Clean coils. See p. 29.
See p. 5 to adjust controls.
Check for internal
obstructions that are
keeping door from closing
properly.
Refrigerator is not level.
See installation instructions
for details on how to level
your refrigerator.
Check gaskets for proper
seal, clean if necessary.
See p. 29.
What To Do
closed. Power is removed
from the control when
freezer door is opened.
Replace any blown fuses.
any tripped circuits.
Call local power company
to report outage.
See Sabbath Mode p. 8
Wait 24 hours for ice
production to restock after
emptied.
Water pressure must be
between 35 - 100 pounds
per square inch. A
minimum pressure of 35
pounds per square inch is
recommended for
refrigerators with water
filters.
Change water filter, p. 21
38
Troubleshooting
ICE and WATER
Problem
Possible Cause
Ice or Water are not
Freezer door is not closed. Verify that freezer door is
dispensed when pads
are pressed
Controls are in lock mode. See Dispenser Lock p. 19
Water tank is filling.
Ice bin not installed
properly.
Ice maker has just been
installed or a large
amount of ice has been
used.
Water pressure is low.
Water filter is clogged or
Refrigerator is leaking
Plastic tubing was used
water
for water connection
Improper water valve
installed.
*Manufacturer is not responsible for property damage due to improper installation
or water connection.
What To Do
closed. Power is removed
from the control when
freezer door is opened.
At initial use, there is an
approximate one to two
minute delay in dispensing
while the internal water
tank is filling.
Reinstall ice bin, p. 16
Wait 24 hours for ice
production to restock after
emptied.
Water pressure must be
between 35 - 100 pounds
per square inch. A
minimum pressure of 35
pounds per square inch is
recommended for
refrigerators with water
filters.
Change water filter, p. 21.
The manufacturer
recommends using copper
tubing. Plastic is less
durable and can cause
leakage*.
Check water connection
procedure in installation
instructions. Self piercing
and 3/16" saddle valves
cause low water pressure
and may clog the line over
time.*
39
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