Table of Contents
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Table of Contents
Troubleshooting
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Summary of Contents for Drive Medical Envoy
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Page 2: Troubleshooting
Brake Fault. Check scooter is not in freewheel mode. 10. WARRANTY 10. Excessive voltage. Check the battery connections. 11. APPENDIX: SERVICE RECORD If any other errors are shown contact your dealer. Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 1 of 16... - Page 3 Be careful when using the scooter in low light. scooter is set to the indoor speed setting. As defined the Road Traffic Act 1988, the 4mph Envoy Before using the scooter in busy or hazardous is a class 2 scooter and the 6mph and 8mph Envoys environments, familiarise yourself with the are class 3 scooters.
- Page 4 Do not drive on gradients steeper than those stated on the diagram below: The Envoy scooter can only be used by one person at a time. Do not carry passengers on your scooter (including children) Maximum user mass (weight capacity)
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Page 5: Electromagnetic Interference
EMI susceptibility of the scooter. Do not CE Mark showing the device complies with fit accessories other than Drive Medical authorised Medical Device Directive EEC/93/42. accessories. Located on rear Located by freewheel lever Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 4 of 16... - Page 6 Dial Paddle Horn Headlight Switch Switch Indicator Switch * The above control panel is installed on the Envoy 6mph versions The 4mph version does not include the switches marked with a “ * ” Battery Gauge Decrease Increase Speed Speed...
- Page 7 Press the button again to switch off the function. control. Do not set the highest speed When operating the Hazard Warning will flash all whilst driving indoors. of the indicators and sound the horn. Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 6 of 16...
- Page 8 DRIVE. If this does not solve the Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 7 of 16...
- Page 9 Release the unoccupied by the user. Otherwise, there lever to lock the tiller in position. is a risk of damage or injury. Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 8 of 16...
- Page 10 Be careful while driving in heavy traffic or in crowded areas. Whilst reversing the vehicle, beware of people or objects behind you. When reversing, the scooter will sound an audible warning alarm. Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 9 of 16...
- Page 11 4. When driving on gradients, the battery gauge will fluctuate. This is a normal occurrence. 5. Battery range is reduced when driving up gradients or on rough terrain, as the scooter uses more power. Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 10 of 16...
- Page 12 3. Disconnect the black battery connectors (B) cleaning using warm water. and red battery connectors. 4. Remove the velcro straps (C) from the battery and pull the battery out. Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 11 of 16...
- Page 13 Replace if necessary. Do not store your scooter in damp or humid conditions as this will lead to mildew and rapid deterioration of the upholstery parts. Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 12 of 16...
- Page 14 (1.8bar) The tyre pressure should be periodically checked. The 4mph and 6mph versions come with puncture proof PU solid tyres. Therefore there is no need to check tyre pressure on these models. Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 13 of 16...
- Page 15 Without battery 70kg (154lb) Circuit breaker has tripped Push circuit breaker to reset Propulsion motor 350W / 0.47hp (Envoy 4) Problem: Scooter will switch on but will not run 470W / 0.63hp (Envoy 6) Symptoms: Remedy: 500W / 0.67hp (Envoy 8)
- Page 16 All figures, measurements and capacities shown in this manual are approximate and do not constitute specifications. Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 15 of 16...
- Page 17 Wear Emergency stop Pressure Left turn Bearings Right turn Wheel nuts Slope test Motors Over obstacles Wiring List Items repaired Noise Connections Brake Brushes Chassis Condition Steering Owner’s Handbook (Code: Envoy_IFU Iss 01/13) Envoy Electric Scooter Page 16 of 16...
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Questions and answers
tyre pressures
The recommended tyre pressure for the Drive Medical Envoy 8mph version with pneumatic tyres is 26 psi (1.8 bar). The 4mph and 6mph versions have puncture-proof PU solid tyres and do not require tyre pressure checks.
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Lights wont go on
@Caroline Anderson I'm sorry to hear that the lights on your Drive Medical Envoy scooter aren't working. Let's go through some steps to help diagnose and potentially resolve the issue: Troubleshooting Steps 1. **Check the Battery Connections**: Ensure the battery pack is properly connected to the scooter. Loose or corroded connections can prevent the lights from functioning. 2. **Inspect the Fuse**: Some models have internal fuses that protect the electrical components. If these fuses blow, it can cause the lights to stop working. Inspect and replace any blown fuses as needed. 3. **Examine the Light Bulbs**: Check if the light bulbs themselves are burnt out. If so, replacing them should restore functionality. 4. **Test the Switch**: The switch controlling the lights might be faulty. Test the switch to ensure it's working correctly. 5. **Check the Controller**: The scooter's controller manages power distribution. If it's malfunctioning, it might not supply power to the lights. Inspect the controller for any issues. Additional Considerations * **Diagnostic Indicators**: Some scooters have diagnostic lights that flash in patterns to indicate specific issues. If your scooter has this feature, observe any flash codes and refer to the owner's manual for interpretation. * **Professional Assistance**: If you're unable to identify or fix the problem, it might be best to consult a professional technician or contact Drive Medical's customer support for assistance. If you need further assistance or have more details about the issue, feel free to ask us at info@mobilitymanuals.com
drive envoy 8. when you turn ignition on, the battery indicator lights flash from side to side 11 times, then the second green light from the left continually flashes, what is causing this problem ?