Trouble Shooting - Inscape Data AirGoggle NVS 440R User Manual

Network audio/video server/recorder
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NVS440R User's Guide

6.2. Trouble Shooting

• NVS440R in viewing mode, neither channel name nor video is display and eventually timeout message
is shown up.
Check the power and network connection of NVS440R.
To check if the network is properly operating, open the browser and try to connect to any server.
Example) http://www.InscapeData.com
Or open the MS-DOS Prompt and type the following.
ping www.InscapeData.com
Then press Enter. If you see the "
properly. To check if the NVS440R is connected, open the MS-DOS Prompt and type the following.
ping [the IP of the server]
Example) ping 192.168.1.112
If you see the
"Reply from
If you do not see a Reply message, check if the network cable and power cable are properly
connected.
• Name of the channel on NVS440R is displayed but there is no video.
Check if there is input video source to the channel. And check if there is a wall in the network. Check if the
network is NAT type.
In case there is a firewall in the network:
Please refer to "Firewall" Application Note in the CD.
If the network is NAT type, you need port mapping.
Please refer to "IP sharing device" Application Note in the CD.
2. After Successfully Connecting to the NVS440R
• Video movement is slow.
!
In Basic Setup of Admin Mode, lower the "Quality". High quality means more data. You can also
set the "Max. Bandwidth" to higher value. But this value must be lower than the maximum upload
speed of your network. For example, if the maximum uploading bandwidth of the network is
Reply from
..." message it means that the network is working
..." message, it means that the server is properly connected.
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