Warranty - MHSC BVST/BVSTE Installation & Operating Instructions Manual

B-Vent Specialty Gas Fireplaces
LIMITED LIFETIME WARRANTY POLICY
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject to proof of purchase;
Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted for five (5) years to the original owner, subject to proof of
purchase; Ceramic Fiber Logs.
BASIC WARRANTY
MHSC warrants the components and materials in your gas appliance to be free from manufacturing
and material defects for a period of two (2) years from date of installation. After installation, if any of
the components manufactured by MHSC in the appliance are found to be defective in materials or
workmanship, MHSC will, at its option, replace or repair the defective components at no charge to the
original owner. MHSC will also pay for reasonable labor costs incurred in replacing or repairing such
components for a period of two (2) years from date of installation. Any products presented for warranty
repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance is not installed by a qualified installer in
accordance with the installation instructions. The Limited Lifetime Warranty will also be void if the ap-
pliance is not operated and maintained according to the operating instructions supplied with the appli-
ance, and does not extend to (1) firebox/burner assembly damage by accident, neglect, misuse, abuse,
alterations, negligence of others, including the installation thereof by unqualified installers, (2) the cost
of removal, reinstallation or transportation of defective parts on the appliance, or (3) incidental or con-
sequential damage. All service work must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of mer-
chantability of fitness for purpose and of all other obligations or liabilities. MHSC does not assume for
it any other obligations or liabilities in connection with sale or use of the appliance. In states that do not
allow limitations on how long an implied warranty lasts, or do not allow exclusion of indirect damage,
those limitations of exclusions may not apply to you. You may also have additional rights not covered
in the Limited Lifetime Warranty.
MHSC reserves the right to investigate any and all claims against the Limited Lifetime Warranty and
decide upon method of settlement.
IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the model/serial
number of your MHSC product.
2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
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