If You Need Consumer Assistance - RAM Truck 2011 Owner's Manual

IF YOU NEED CONSUMER ASSISTANCE

CONTENTS
Suggestions For Obtaining Service For Your
Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465
▫ Prepare For The Appointment . . . . . . . . . . . 465
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . 465
▫ Be Reasonable With Requests . . . . . . . . . . . . 465
If You Need Assistance . . . . . . . . . . . . . . . . . 465
▫ Chrysler Group LLC Customer Center . . . . . 466
▫ Chrysler Canada Inc. Customer Center . . . . . 466
▫ In Mexico Contact . . . . . . . . . . . . . . . . . . . . 466
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . . . . . . . . . . . . 467
▫ Service Contract . . . . . . . . . . . . . . . . . . . . . 467
Warranty Information . . . . . . . . . . . . . . . . . . 468
MOPAR Parts . . . . . . . . . . . . . . . . . . . . . . . 468
Reporting Safety Defects . . . . . . . . . . . . . . . . 468
▫ In The 50 United States And Washington,
D.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . 469
Publication Order Forms . . . . . . . . . . . . . . . . 469
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