Troubleshooting: Maps - Blackberry 9350 User Manual

User Guide
Set the GPS receiver that you use to track your
movement
Before you begin: To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry
smartphone with a Bluetooth enabled GPS receiver.
1. On the home screen or in a folder, click the Options icon.
2. Click Device > Location Settings.
3. Change the GPS Data Source field.
4. Press the key > Save.

Troubleshooting: Maps

I can't use GPS technology
Depending on your wireless service provider, this feature might not be supported.
If you are outdoors, move away from buildings and expose your BlackBerry smartphone to open sky. If you are indoors,
move close to a window.
If you paired your smartphone with a Bluetooth enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is
turned on. If you are using GPS technology for the first time, wait a short period of time for your smartphone to get your GPS
location.
If your email account is associated with a BlackBerry Enterprise Server, your administrator can add the IT policy rule to
your smartphone that turns off GPS technology. For more information, contact your adminstrator.
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Maps