Blackberry Curve 9330 Manual
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Blackberry Curve 9330 Manual

Blackberry Curve 9330 Manual

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®
TM
BlackBerry
Curve
9330 Smartphone
©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Other
marks are the property of their respective owners.
7/27/10

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Summary of Contents for Blackberry BlackBerry Curve 9330

  • Page 1 ® BlackBerry Curve 9330 Smartphone ©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 7/27/10...

  • Page 2: Table Of Contents

    The BlackBerry Curve 9330 Smartphone ........
  • Page 3 Using Advanced Sprint Services ........
  • Page 4 Frequently Asked Questions ..........51 BlackBerry Email –...

  • Page 5: Getting To Know Your Blackberry 9330

    Getting to Know Your BlackBerry 9330 The BlackBerry Curve 9330 Smartphone Play/Pause/Mute key Unlock the keyboard Previous key Play/pause a media file Play the previous media file Mute a call Headset jack Next key Play the next media file Micro-USB port...

  • Page 6: Navigating With Your Blackberry 9330

    Navigating With Your BlackBerry 9330 Menu key Escape key Open a menu Move back a screen View more icons Close a menu Trackpad Slide your finger to move around the screen Click (press) to select an item Send key End/Power key Make a call End a call Answer a call...

  • Page 7: Applications

    Applications You can access applications on the Home screen and in folders on the Home screen. To display the Home screen (while not on a call), press the key ( ). To view the End/Power complete selection of Home screen applications, press the key ( Menu Take some time to explore the applications that are available on your BlackBerry device.
  • Page 8 ® Click ® in the folder ( ) to set up a connection to a Wi-Fi Set Up Wi-Fi Setup network. to find the main list of BlackBerry device options (including setting  Click Options the Convenience keys), Bluetooth settings, and wireless settings. C lick Contacts to view your contact list or add new contacts.

  • Page 9: Setting Up Your Blackberry 9330

    Insert the Battery (page 6). Charge the Battery (page 8). Turn Your BlackBerry 9330 On (page 9). Complete the Setup Wizard (page 9). Connect to the Nationwide Sprint Network (page 10). Set Up Your Sprint Voicemail (page 11). ® Set Up a Wi-Fi Connection (page 12).

  • Page 10: Insert The Battery

    Insert the Battery WARNING: Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to the device, might result in the non-operation of the device, and may be dangerous.
  • Page 11 Insert the battery so that the metal contacts on the battery align with the metal contacts on your BlackBerry device (3), and press down to secure the battery (4). Slide the plastic notches on the battery cover into the slots at the top of the device and press down until the battery cover clicks into place (5).

  • Page 12: Charge The Battery

    Charge the Battery Connect the small end of the travel charger to the micro-USB port on the side of your BlackBerry device. Pull the plug blades down on the travel charger and plug the charger into a power outlet Charge the battery to full power. Note: ®...

  • Page 13: Turn Your Blackberry 9330 On

    Turn Your BlackBerry 9330 On )  ® To turn the BlackBerry device on or off, press and hold the key ( End/Power on the front of the device. End/Power key Complete the Setup Wizard The setup wizard is designed to help you learn about navigation and typing, change options ®...

  • Page 14: Connect To The Nationwide Sprint Network

    ( ), it should automatically connect to the Nationwide Sprint Network. To connect to the network successfully, your Sprint service must be active, and you must  be in a Nationwide Sprint Network service area. For more information about wireless coverage indicators, please see the chart on page 46.

  • Page 15: Set Up Your Sprint Voicemail

    Record your greeting. Voicemail Password: Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your device is able to access your voicemail messages.

  • Page 16: Set Up A Wi-Fi Connection

    ® Set Up a Wi-Fi Connection ® Your BlackBerry device allows you connect to an available Wi-Fi network to access such services as email service and Web browsing. Note: ® If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise ®...

  • Page 17: Setting Up Email On Your Blackberry 9330

    Setting Up Email on Your BlackBerry 9330 Choosing Your Email Setup Option To begin sending and receiving email messages on your BlackBerry device, you must  set up your BlackBerry device with a supported email account. You may configure up to 10 supported accounts on your BlackBerry device.

  • Page 18: Creating Or Adding An Email Account

    BlackBerry Enterprise Server Option ® ® Use this option to associate your BlackBerry device with a Microsoft Outlook work email ® ® ® ® account, IBM Lotus Notes work email account, or Novell GroupWise work email account and to take advantage of advanced capabilities for wireless data synchronization. If your administrator has provided you with an activation password, select the I want to use a option in the setup wizard on your...
  • Page 19 @live.com (to add a supported POP or iMAP account) Other to create a new email address (name@sprint.blackberry.com) Create New Address Follow the instructions to enter your login information (such as user name, email address, and password) for the selected account, click...

  • Page 20: Using The Blackberry Enterprise Server Option

    Using the BlackBerry Enterprise Server Option If your system administrator has provided you with an Enterprise Activation password, you can set up your supported email account directly from your BlackBerry device. To use Enterprise Activation from your BlackBerry device: In the setup wizard, on the email setup screen, select the I want to use a work email account option and then click .

  • Page 21: Using Your Blackberry 9330

    This section outlines many of the basic features of your BlackBerry device. For complete details, click ) or access your complete user guide Help sprint.com/support Here’s a list of basic features to get you started: Making and Answering Phone Calls (page 18) Voicemail (page 22)

  • Page 22: Making And Answering Phone Calls

    Making and Answering Phone Calls Making a Phone Call On the Home screen or on the phone application screen, type a phone number and press the key ( ). To end the call, press the key ( Send End/Power Tip: Press on any screen to open the phone application screen.

  • Page 23: Call Waiting

    Using the Speakerphone To turn the speakerphone on or off during a call, press the key ( Speakerphone Call Waiting To answer an incoming call waiting call: When you hear the tone and see the “Waiting Call” message, press to answer the incoming call and put the other call on hold.

  • Page 24: Making Emergency Calls

    Adding and Changing Call Forwarding Numbers To add a call forwarding number: Press > > Options > Call Forwarding > > New Number Click , type a phone number, and press Use Once Press > Close To change a call forwarding number: Press >...
  • Page 25 Enhanced 911 (E911) Information Your BlackBerry device features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS feature of your BlackBerry device begins to seek information to calculate your approximate location.

  • Page 26: Voicemail

    Voicemail Note: For information about setting up voicemail on your BlackBerry device, see “Set Up Your Sprint Voicemail” on page 11 for details. New Voicemail Message Alerts When you receive a new voice message, your BlackBerry device alerts you and prompts you to call your voicemail.

  • Page 27: Entering Text

    Entering Text Entering text on your BlackBerry device works the same as entering text on any full keyboard. Here are a few tips to help you along the way. Typing Tips To capitalize a letter, hold the letter key until the capitalized letter appears or press the key and then press the letter key.

  • Page 28: Sending Text Messages (Sms)

    Note: If you have set up more than one supported email account on your BlackBerry device, you can select an account to send the message from. At the top of the message, in the field, press the Send Using Space key until the preferred email account appears.

  • Page 29: Contacts

    Click > Messages > Compose PIN In the field, type a PIN or a contact name. Type a message and then click the trackpad and click Send Contacts Adding Contacts Click Contacts > > New Contact Type the contact information, click the trackpad, and then click Save Note: ®...

  • Page 30: Camera

    Note: If you are in Month view, you will need to click on a specific day to view appointments for that day. Select an appointment and press the trackpad. Note: If the selected item is a recurring appointment, select to edit all occurrences or Open the series Open to edit only the selected occurrence.

  • Page 31: Video Camera

    Video Camera Note: Before using the Video Camera, a microSD card must be inserted into the media card holder. The microSD card is preinstalled in your BlackBerry device. See “Inserting a microSD Card” on page 30 for details. Make sure a microSD card is present, and then click Media >...

  • Page 32: Going To Web Pages

    Going to Web Pages Click ) to display the browser, and then do one of the following: Browser If a Web address field appears, type a Web address (URL) and press If no Web address field appears, press , and then either type or highlight a >...

  • Page 33: Locking And Unlocking The Blackberry 9330

    Locking and Unlocking the BlackBerry 9330 To lock your BlackBerry device: With a password set and enabled, on the Home screen, click Password Lock To unlock your BlackBerry device: On the Lock screen, slide your finger on the trackpad. Click .

  • Page 34: Inserting A Microsd Card

    Inserting a microSD Card Use an optional microSD media card to extend the memory available on your BlackBerry device for storing your media files such as videos, ring tones, pictures, or songs. Your BlackBerry device comes with a microSD card preinstalled. Insert your thumbnail or a coin in the battery cover recess and lift off the battery cover.

  • Page 35: Location Settings

    Location Settings Your BlackBerry device is equipped with a Location feature for use in connection with location-based services that may be available. Where services are available, the Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911 (where compatible wireless coverage is available and the emergency response center is equipped to process such information).

  • Page 36: Using Bluetooth With Your Blackberry 9330

    Using Bluetooth With Your BlackBerry 9330 Turning the Bluetooth Radio On or Off Click ), and then click the checkbox to turn Bluetooth Manage Connections Bluetooth on or off. (A checkmark indicates that Bluetooth is enabled; no checkmark indicates that Bluetooth is disabled.) Pairing With a Bluetooth-Enabled Device You must pair your BlackBerry device with a Bluetooth-enabled device before you can...

  • Page 37: The Blackberry Desktop Software

    The BlackBerry Desktop Software ® Install the BlackBerry Desktop Software on a computer to allow you to perform any of the following actions: Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your BlackBerry device and your computer. Back up and restore BlackBerry device data.

  • Page 38: Finding Help With Other Features

    Help Contents screen. User Guide The full user guide for your BlackBerry device can be found online at or at sprint.com/support blackberry.com/go/docs Additional Resources If you use the BlackBerry Desktop Software, on the menu bar, click to find the Help...

  • Page 39: Using Advanced Sprint Services

    Sprint TV With Sprint, you can watch live TV on the go right on your BlackBerry device. Accessing your Sprint TV channels is as easy as using the remote control in your living room. Browse through the available free channels or subscribe to one of the premium offerings.
  • Page 40 Sprint TV can only be viewed using a cellular connection. If your BlackBerry device has an active  Wi-Fi connection, you will be prompted to disable it before viewing Sprint TV programming. Tip: In the initial Sprint TV screen, slide your finger left on the trackpad to select the left panel options ( Radio Favs...

  • Page 41: Sprint Music Plus

    The first time you access the service, follow the onscreen instructions to download the application. Note: Use of Sprint Music Plus requires that a microSD card is properly installed in your device. Your BlackBerry device comes with a microSD card preinstalled. See page 30 for details. Purchasing and Downloading Music From the Sprint Music Plus Music Store, you can shop for songs to purchase and download to your BlackBerry device’s microSD card.

  • Page 42: Backing Up Your Downloaded Music Files

    Using certain applications, such as the Camera, will stop playback altogether. Backing Up Your Downloaded Music Files Sprint recommends you back up your downloaded music files to your computer. Backing up your files to your computer lets you access the files in case your microSD card is lost or damaged, or if you install a new microSD card.

  • Page 43: Gps Navigation

    GPS Navigation Sprint Navigation Lite gives you turn-by-turn route directions onscreen. Tip: For live turn-by-turn instructions both onscreen and over the speakerphone, upgrade to a Sprint Navigation Premium subscription. Contact Sprint or visit sprint.com/navigation for information and pricing. Getting Started With Sprint Navigation...

  • Page 44: Additional Sprint Services

    Sprint Navigation Upgrade to Sprint Navigation Premium Lite to Sprint Navigation Premium. You can upgrade for a 24-hour period or upgrade permanently with a monthly subscription. Note: For more information, visit sprint.com/navigation Additional Sprint Services More advanced services, including NASCAR Sprint Cup Mobile, Sprint Football Live, Facebook, Pandora, MySpace, and Flickr, are available for use on your BlackBerry device.

  • Page 45: Blackberry 9330 Basics And Shortcuts

    BlackBerry 9330 Basics and Shortcuts Navigating Screens From the Home screen, press and  ® Lock the BlackBerry device keyboard hold Unlock the BlackBerry device keyboard Press the button Play/Pause/Mute ) on top of the device. Lock the BlackBerry device With a password set (see page 29), click Password Lock...

  • Page 46: Typing And Editing

    Typing and Editing Capitalize a letter Press and hold the letter Insert a period Press twice Type the alternate character on a key Press and press the desired key Insert a symbol Press and press the letter key that appears below the desired symbol Insert an accented character Press and hold a letter and slide your finger left or right across the trackpad...

  • Page 47: Fields

    Fields To change values in a field, highlight the field, click the trackpad, and click a value. On an option screen, you can also select an option and click the trackpad. Click , and then click a Change Option value. Menus To view a menu, press .

  • Page 48: Status Indicators

    Status Indicators Shift mode sending data filed message Number lock mode receiving data sent message ® Alt mode Bluetooth message is sending alarm set Bluetooth technology message not sent connected missed call count unopened message draft message unopened message opened message missed call count missed calendar...

  • Page 49: Battery Status Indicators

    For information about these options, click ) or access your complete user guide Help online at sprint.com/support Note: Battery life depends on various factors including network configuration, signal strength, features selected, and customer usage patterns. BlackBerry 9330 Basics and Shortcuts...

  • Page 50: Wireless Network Coverage

    Wireless Network Coverage You must be connected to the Nationwide Sprint Network to begin using many of the  features of your BlackBerry device. To connect to or disconnect from the network, click ). Indicators on the Home screen show the wireless coverage level Manage Connections for the area in which you are using your BlackBerry device.

  • Page 51: Wi-Fi Coverage Indicators

    Wi-Fi Coverage Indicators  You can send and receive email messages and use the browser over a  Wi-Fi connection.  + network name  Your BlackBerry device is connected to a Wi-Fi network but does not have  access to BlackBerry services over the Wi-Fi connection. ...

  • Page 52: Browser Shortcuts

    Dial a letter in a phone number Press and hold and then press the letter key Add an extension to a number Press and then type the extension Open the contact list Press and hold Redial a number Press twice Call voicemail access number Press and hold Assign speed dial to a number key...

  • Page 53: Message List Shortcuts

    Message List Shortcuts Open a selected message Press Reply to sender Press Reply to all Press Pres Forward message Pres Move to the next unopened message Move down one screen Press Move up one screen Press Pres Move to the top of the list Pres Move to the bottom of the list Pres...

  • Page 54: Calendar Shortcuts

    Calendar Shortcuts Go to the next day, week, or month Press Go to the previous day, week, or month Press Move the cursor horizontally in week view Slide your finger left or right across the trackpad Move the cursor vertically in month view Slide your finger up or down the trackpad Note: For the Calendar shortcuts to work in Day view, in the calendar options, set the...

  • Page 55: Frequently Asked Questions

    Frequently Asked Questions Why does my BlackBerry device not turn on? The power might be off. Press and hold The battery might not be charged. See “Charge the Battery” on page 8 for more information. Why does my BlackBerry device not charge? A connection might not be complete.
  • Page 56 Why can I not send or receive email messages? Verify that your BlackBerry device is connected to the Nationwide Sprint Network and that you are in a wireless coverage area. See “ Connect to the Nationwide Sprint Network” on page 10 for more information.
  • Page 57 “Using the BlackBerry Enterprise Server Option” on page 16, followed by the steps in “Creating or Adding an Email Account” on page 14. Contact Sprint Customer Service for more information about availability and the fees that might be associated with email setup using both BlackBerry Enterprise Server and a personal email address.

  • Page 58: Blackberry Email - Frequently Asked Questions

    PIN that is associated with your personal email account. See “The BlackBerry Desktop Software” on page 33 for more information. See the Email Settings Online Help or contact Sprint for more information about changing or updating your BlackBerry device. Why can I not add a supported email address? Verify that the email account that is associated with the email address that you want to add supports POP3 or IMAP4.
  • Page 59 When you add a supported email account (up to 10) to your BlackBerry device, a link is established between your Sprint Everything Data account and the email account that is associated with the email address you have added. This link allows you to send and receive email messages from your BlackBerry device using the email account that you have added.

  • Page 60: Where Can I Find More Information

    Where Can I Find More Information? User Guide The full user guide for your BlackBerry device can be found online at sprint.com/support blackberry.com/go/docs Help Help is only a few clicks away on your BlackBerry device. To learn more about how to use your BlackBerry device, click ) from the Home screen.

  • Page 61: Service Agreement: General Terms And Conditions Of Service

    Terms and Conditions Basic Definitions In this document: (1) “we,” “us,” “our,” “Nextel,” and “Sprint” mean Sprint Solutions, Inc. and its affiliates doing business as Sprint, Sprint PCS, or Nextel; (2) “you,” “your,” “customer,” and “user” mean an account holder or user with us; (3) “Device” means any phone, aircard, mobile broadband device, any other device, accessory or other product we sell to you or that is active on your account with us;...
  • Page 62 (for example, picture/video Services, online forums, etc.). Additional terms will apply to certain Devices and applications (the terms may come from Sprint or a third party) and will be provided with the Device or prior to the use of the application, as applicable. Additional terms will also apply if you activate Services as part of a bundle with another company’s services (for example, cable services, home phone services, etc.).
  • Page 63 When You Don’t Have To Pay An Early Termination Fee You aren’t responsible for paying an Early Termination Fee when terminating Services: (a) provided on a month-to-month basis; (b) consistent with our published trial period return policy; or (c) in response to a materially adverse change we make to the Agreement as described directly below.
  • Page 64 You can terminate Services at any time by calling us and requesting that we deactivate all Services. In addition, if you return or provide your Device to Sprint and fail to either deactivate service on the Device or activate another Device in connection with your Service, we reserve the right to terminate your Service, and if you are subject to a Term Commitment, you may be charged all or part of an Early Termination Fee.
  • Page 65 Your Device is designed to be activated on the Sprint network and in other coverage areas we make available to you. As programmed, it will not accept wireless service from another carrier. Except for any legal right you may have to port/transfer your phone number to another carrier, you have no and cannot gain any (for example, through publication, use, etc.) proprietary, ownership or other rights to any phone number, identification...
  • Page 66 Coverage; Where Your Device Will Work Our coverage maps are available at our stores and on our website. The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services you’ve chosen. Our coverage maps provide high level estimates of our coverage areas when using Services outdoors under optimal conditions.
  • Page 67 Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with “phone as modem” plans, Sprint Mobile Broadband card plans, wireless router plans, etc.). Activation & Miscellaneous Charges Based on our Policies, we may charge activation, prepayment, reactivation, program or other fees to establish or maintain Services.
  • Page 68 You may have the opportunity to purchase Services on a subscription basis where we assess “subscription charges” – charges that allow you access to the Services and/or provide you a certain amount of use of the Services for a defined period of time. Depending on your Service, certain types of subscription charges may be assessed automatically upon activation and automatically assessed for subsequent subscription periods.
  • Page 69 Data Content (game, ringer, etc.), web page graphics (logos, pictures, banners, advertisement, etc.), additional data used in accessing, transporting and routing the file on our network, data from partial or interrupted downloads, re-sent data, and data associated with unsuccessful attempts to reach websites or use applications.

  • Page 70: Your Privacy

    Surcharges You agree to pay all surcharges (“Surcharges”), which may include, but are not limited to: Federal Universal Service, various regulatory charges, Sprint administrative charges, gross receipts charges, and charges for the costs we incur in complying with governmental programs.

  • Page 71: Location Based Services

    PIN. You agree to protect your PIN, passwords and other account access credentials like your backup security question from loss or disclosure. You further agree that Sprint may, in our sole discretion, treat any person who presents your credentials for account access as you or an authorized user on the account for disclosure of information or changes in Service.

  • Page 72: Disclaimer Of Warranties

    You agree that any authorized user may access, use or authorize Sprint or third-party location-sensitive applications through the Services. You understand that your use of such location-sensitive applications is subject to the application’s terms and conditions and policies, including its privacy policy. If you activate location-sensitive services for devices used by other authorized users, you agree to inform the authorized user(s) of the terms of use for location-sensitive applications and that the Device may be located.
  • Page 73 Device, or damage to or loss of any information stored on your Device, computer, equipment, or Sprint storage space from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video or audio; or (i) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc.), riot, strike, war,...
  • Page 74 relief, including any attorney’s fees authorized by law. The arbitrator’s decision and award is final and binding, with some exceptions under the Federal Arbitration Act (“FAA”), and judgment on the award may be entered in any court with jurisdiction. We each also agree as follows: “Disputes”...
  • Page 75 No Class Actions TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.
  • Page 76 Other Important Terms Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is governed solely by the laws of the state encompassing the billing address of the Device, without regard to the conflicts of law rules of that state. If either of us waives or doesn’t enforce a requirement under this Agreement in an instance, we don’t waive our right to later enforce that requirement.

  • Page 77: Legal Notice

    Legal Notice ©2010 Sprint. SPRINT and the logo are trademarks of Sprint.  ® ® ® ©2010 Research In Motion Limited. All rights reserved. BlackBerry , RIM , Research In Motion , and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S.
  • Page 78 DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS,...

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